I needed assistance and decided to call this business at 18885510145. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Turkish Airlines main reservations and customer support phone number is 1*855*803*3037™, available…read moreanytime(day or night). This 24/7 toll-free number is the primary contact for immediate assistance with new bookings, flight changes, group booking, rebooking, cancellations, and general inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

This airport is extremely security conscious. You have to clear security twice before you get to…read moredepartures. It is a very clean and very busy. It's an airport. There are so many options for purchasing duty free and gadgets. That's all.

Much larger airport than I had imagined. A bit confusing when going through security. There are…read moreseveral to pass. There also two parallel lines that do the same thing, except one line might have one agent, while the others may have 2 or 3. We started at the first and realized there's just one woman working it. We moved to the next one when we saw that the other one was moving faster due to having multiple workers. At the actual gate, there's another security person checking your boarding card and passport to enter the enclosed area. Several entitled people decided they didn't need to wait and pushed to enter from the side, causing a scene. At boarding time, you have to show your passport and boarding card again. It's safe, but it's a lot of checks. Allow enough time.

Inefficient system and unhelpful staff. When we discovered that two of our carry on bags were too…read moreheavy the agent spent 5 minutes trying to talk us into buying another bag rather than checking them (he gave no reason- he just wouldn't listen when we said we wanted to check the bags). In order to pay for the checked bags we had to get out of line, go to a different booth at the other end of the terminal, stand in line there, and then that agent insisted on running separate transactions for each bags; each transaction took about 3 minutes to process). We were flying from Paris to Washington DC, and the agent gave us our boarding passes for the flight to Paris but wouldn't give us the second boarding pass because "AirFrance isnt open yet" (it was 10 am...). The agents were not knowledgeable of the airport layout or the systems they were operating (they could bot answered our questions or five directions to the gate) and one of the agents we interacted with seemed moody and rude. All around poor experience and we havent even made it to the flight yet.

This is a mixed bag for me. I had to stay overnight in Istanbul because of an early morning flight…read moreand limited connection options, so I pre-booked a room landside so I could access my suitcase. It was very very expensive for what it was. I had booked a queen room, which was a tiny pod of a room that felt like something from a space movie that didn't even have a window, just a glowing panel that was supposed to feel window-like. The real problem for me was that the room I was assigned had bed bugs. I always carefully check my hotel room when I first arrive, and I am glad that I did this because there were blood stains all over the bedding under the sheets, and there was even a squashed bug under the mattress. I immediately took photos and left. While this would be typically a 1-star experience, the men at the front desk salvaged things. They were so alarmed by my story and the photos that they immediately upgraded me to a larger room (which checked out to be clean, but I still kept my stuff packed and away from all soft surfaces just out of an abundance of caution), and they tried to offer late checkout or breakfast, neither of which I could do. I appreciated how seriously they took my complaints, but I definitely think this is a place you should approach with reasonable caution. Also, the hotel restaurant is astronomically priced. I had a plate of pasta, a bottle of water, and 2 glasses of wine, and the total was $87 USD.

Nice place to escape the crowd if you have a long 10-hour layover like me. They have hourly rates…read morefor those of us who don't have access to a lounge and want to get away from people. Traveling through these airports can sometimes take a toll on me, so it's nice to be able to escape the crowd and get refreshed with sleep and a shower. I am definitely doing this again if I am ever here longer than 6 or 7 hours. The room is clean, and they even give you slippers to wear. 4 Stars!