trust me nothing at spectrum is at 5 anymore and the more automaization (code word AI) continues…read morethe worst things will get because they only understand the basics it's an AI bot that just gives you basic instructions. but I'm glad to know that one single person accomplish their task SAD. spectrum was in my neighborhood today The whole wire system need to replace because it was so old and then they went to my neighbor's house I was like disrespectrum day or something wow okay well good luck

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

Outstanding company. We had them hang a flat screen TV on the wall and relocate the cable modem,…read moreWiFi router, DVD player. Jay, the estimator showed up on time and made a thorough inspection, complete with notes and photos, to be sure the estimate was accurate. The installers routed a series of cables behind the walls, without any unsightly holes (I don't know how they did this through a series of 2 x 4 studs!). After they were done, they tested all the remote controls with me and cleaned up any dust and debris. Highly recommended.

They have been instrumental in getting my home network and security setup. They were able to make…read moreexpert recommendations and install the system for me. They made it easy and were a great value. Definitely going to use them again for other properties that I own.

They did a wonderful job! They responded to my questions and gave an estimate very fast on moving…read moredesk from main floor into basement. They got stuck in traffic and made sure to let us know that it would be a little later than expected. When they arrived they were very professional and nice. I would highly recommend them.

From the owner: Home improvement and home automation. We can service your home with a deep clean to get ready to…read morefor the market or thanksgiving dinner. We can also set up your security system, mount your new tv on the wall, or completely restore your HVAC vents back to their original shape. Free of mold, mildew or other household pollutants. We are also master assemblers. Anything from Amazon to Ikea, we can neatly put it together for you.

I would recommend G-flo for any tech project. It's a great value and great service…read more I had slow internet despite having what I thought was a good network. I had lots of mesh routers (eeros) but somehow I couldn't get reliable service throughout our house (2 floors + basement). That's where G-flo came in to save the day. Our technician Brian arrived early and investigated the situation. We had coax throughout the house and he was able to get internet flowing from the basement to the 2nd floor. I thought the problem was solved but we had some issues with the first floor so he CAME BACK and solved the issue with the first floor too, no questions asked. This was more than a value. This made the difference between working from home making sense and being unworkable.

My WiFi was very inconsistent and live TV would buffer or play at 360p. I have a Spectrum 500mbps…read moreplan. When troubleshooting with Spectrum, they just want you to reboot your modem or they will tell you it would work better with their $10/mo router. With Brian, he was able to utilize old phone cables in my house to create a stronger connection. After adding mesh systems to these phone cables, I have steady WiFi throughout the house. My SONOs speakers do not disconnect, my TV plays consistent 1080p/4K channels, and I haven't experienced any lag when gaming. Brian did a great job understanding my needs and completing the job in a timely fashion. He diagnosed the issues, purchased equipment, and completed installs all in the same day. Highly recommend, especially if your internet service provider is leading you to dead ends.

Responded quickly and professionally to a request for a proposal for some upgrade work.read more

Excellent place to demo. I found speakers that brought out parts of songs I've never heard before…read more Also purchased an 11 channel Sony A/V receiver that has been rock solid and totally immersive. I had a few set-up questions & Genesis had the answers.