Worst experience ever with a mechanic. Poor quality work that's takes a very long time and is not cheap. Wouldn't even trust them to change my oil. They "lost" my engine cover. Scammy place dirty business. In addition they aren't knowable on state inspection laws ended up being my car to a specialist who told me the opposite of what these guys did. Definitely not recommended. read more

I have been getting my cars repaired here for years and have yet to be disappointed. Great service, timely manner and fair prices. The owner personally greeted me and my husband and assured us they'd do their best to fix our issue. They came through for us, my husband and I highly recommend this shop. Nice and friendly service. read more

Britt's Tire & Auto Repair - Britt's Tire and Auto Repair - Tires Near Me - Hellertown, Pennsylvania

I paid this company to fix my 80 year old mother's car. We had the car towed to them and made it very clear that my mother is elderly and sick and on a fixed income and only $900 would be budgeted for it at this moment in time- so to please be careful with what they do. They told us they diagnosed it as the fuel pump- which we did not know would be listed as "diag stalls after start up" on the bill for a whopping $285. $285 to tell us it stalls after start up. We knew that! That's why it had to be towed there! They did an unapproved compression test and second diagnostic, R&R on a crankshaft position sensor and R&R for a fuel tank that we did NOT APPROVE. The only thing we approved was a diagnostic and a fuel pump and they assured us the car would run after replacing the fuel pump. They stole $900 they do not deserve and then tried to charge an additional $685.74- totaling $1,585.74 and will not give my mother her car back because we refuse to pay for things we were not told about. When I demanded to see the itemized bill, they nearly refused. I had to heavily insist for them to give it to me and I now clearly see why. The owner is refusing to make it right. My elderly, asthmatic mother who is battling emphysema now does not have a car to attend doctor appointments, get medication from the pharmacy or groceries from the store because of Britt's Tire and Auto. read more

Britt's Tire & Auto Repair - Absolute nonsense. - Tires Near Me - Hellertown, Pennsylvania

I have twice found myself in Hellertown with a flat or leaking tire. These guys got me up and running in 20 minutes, were extremely helpful and not expensive. I would go back to them in a heartbeat. read more

I wouldn't take your vehicle here unless you just need an oil change. My truck was there for a month and a half and they had to take it to a ford dealership to diagnose the problem. I paid them over 3K to fix problems that probably didn't need fixing and the owner didn't do the right thing. I had to have another shop fix the problem. read more

We had a great experience at this shop - we blew a tire on 78 as we were leaving for a 10 day vacation in OBX . This shop dropped everything - got us a run flat tire delivered from a storage location - and had us back on the road to vacation with 2 hours. read more

I will not be back. Took both my husband's and my car here for routine service - oil change, tier rotation, alignment. Both cars alignment was way off after the job was done. read more

My father used this shop for many years, the original owner passed in recent years. The quality of service has been less than great since then. They nick pick every inch of your car during inspection to get more money out of you. Change your name if your not going to provide the same level of service as you used too. read more

I never take care of my car and I had no idea about anything. They realized my registration and inspection was expired and they were so patient and helpful to get all of my documents up to date and even let me print my documents there too. Scheduling was easy and they were working hard and fast in the back. 100% recommend !! read more

Dropped car off the night before. Spoke with them 730am next morning. Flat tire only. Told them just put cheapest option tire on the car. Told them I needed the car by 330pm. Show up at 3pm, haven't even started. Haven't even ordered the tire. 4pm they tell me it will take up to an hour and a half just to get the tire. Then they have to put it on. Plans shot. They had the car all day and this is the 2nd time this happened over something as small as a tire or oil change. Avoid this place like the plague. Terrible. Will never rely on them again for anything. read more

I got a flat tire on the way to my sister's wedding. It was brutally hot, and I was in a hurry. These gentlemen were polite, quick, thorough and had me back on the road, after completely checking the rest of my car- in no time. They totally saved the day, and my sanity. The price was low too! Very honest and professional group! read more

Britts Tire in Hellertown saved the day, and the whole rest of the week for that matter. After being told by my dealer Kelly Jeep on Lehigh street that I needed to replace my alternator as well as install only the "finest" most expensive batteries, I was looking at nearly 1000 dollars! I was scolded and told not to drive it or I'll drain the battery in minutes and be stuck in the middle of the road. Then I drove it to Britts on eggshells wondering if they'd be able to start it to work on it. The next day he said the alternator wasn't even bad and shooting out enough watts. He did say the break pads we're in need of replacing which was true, and because that little thing is an LED it takes more power than the clock etc. that was what drained my battery not a bad alternator. So he fixed my pads all for a fraction of what I dreaded. I thought I wouldn't be able to pay my rent this month! Funny how the dealer didn't mention my break pads! Probably because they make more replacing rotors! Thanks to Britts I'm back in action and what a relief. read more

I had four tires for my pickup truck put on at Brit's. Right after getting it back I noticed some imbalance and slight shaking at higher speeds on the highway. Did not have time to take it back right away because of working but took it back for an oil change when I had time and asked him to correct the problem with my tires. He charged me about $50 to replace a weight which I don't believe he ever put on or did not put on correctly in the first place. Also when driving the car after the oil change noticed that the hood was not latched and was blowing up in the air. I would not recommend this place to anyone. read more

Its been a while but I had to write this review. I had originally bought 4 new General Altimax tires with what was advertized as 60000 mile tread life. With most of them highway miles, I had to take it back in at around 45000 to tell them one or two of the tires were making a ton of noise. They didn't ask or check which tire(s) were experiencing the issue. The only thing they offered was just to replace 2 of them. In any case, it could have been a manufacturer's warranty issue - that's fine but they never even followed up with them like the front counter guy said he would. They had a cool dog in the waiting room so I'll give them an extra star but I wont be going back there for tires anymore. read more

Took a part there to be pressed out because we do no have a press. Busted the part and charged us $45.00. They charge $90 an hour and it only took them 15 minutes to get the part pressed out and bust the bearing race. Not the first time they busted a part on us but we gave them the benefit of doubt and took this part to them. Had this part since yesterday afternoon and couldn't get to it. My husband showed up this morning and they didn't even start working on it until right after he got there. Now my son is without a car for a couple days till we can get new bearings and the original complaint fixed by another shop. Will never come back even if it is in my own hometown. I will drive an hour before I go back. New ownership and workers suck. I would avoid this place at all cost. read more

Terrible customer service, on 2 occasions i stopped with low tire pressure and they were not willing to look at the tire, too Busy. He was extremely rude! The second time i asked if i could come back later in the day, he told me they had no appointments available at all. The next place i stopped took 5 minutes to look at my tire and determined i needed 4 new tires, yes, 4 run flats. You lost a $900 SALE THAT DAY! and all future sales with me, due to the rude guy at the front desk greeting the public. read more

Local shop been here for years and years. Had a management change after the death of one of the owners a few years back. Transition is always difficult. They have worked on all of our vehicles and we have been pleased each time. Rates are reasonable and within market standards and even below. Not a shop for everyone; especially those who have an 'entitled' mindset. They do good work and yea they make mistakes like anyone does because they are human...there is not one shop that has not erred and there is not one shop who has not charged for their time. Some of the reviews here shed a poor light on this company. My experience has been good. As for the comment made about them not having time to serve that person and how the shop 'lost out' ...mechanics can only do so much - so you wanted them to stop working someone else's car to serve you, like you wanted to 'butt in line' as if you were someone special and deserved the attention more than the customer who was there first...when it did not go your way all you can do is dump on them because they were 'too busy' seems to me you are the one who 'lost out'... a 'busy' shop is a good shop...I recommend this shop. read more