The Place @ Catherine's Way (and Natasha) are the best!…read more I've lived at "The Place" for 2+ years and I have nothing but great things to say. First, there's Natasha in the main offices, she always goes above and beyond her duties to make sure her tenants are well taken care of. I can attest to that first hand, and I know from talking to my neighbors that she is 100% a superstar property manager. I've lived in a few different apartment complexes in the past, and I've had my share of dealings with different property managers. Ms. Swift is the most helpful and sincere property manager I've ever had the pleasure of dealing with. Second, the property itself is pretty awesome too. The grounds are well kept, the hallways are clean, warm and smell nice, and the amenities are by far, the best in Manchester. Thanks to "The Place" I have no interest in ever purchasing a house again, I will never shovel and I will never mow, and I love them for that. Our driveways are always cleared from snow before I even wake up to go to work, and they always keep them clear and safe even in the middle of a bad snowstorm. You can't beat the location, nobody else has an indoor pool, and there's not a property in New England that has a better manager than Natasha IMO. 10/10 would recommend!

Cockroaches in apartment first night of moving in. Staff did nothing. When we chose to leave as any…read moreperson would, Manager continued to charge full rent. No apology or empathy. Disgusting, period. Do Not Recommend Renting This Place.

I've lived at the Vintage at the Grove for the past 4 years and absolutely loved living there…read more From the friendly staff, to the yearly updates that occur at the property, my time spent here has been great. In the past 2 years they've added a beautiful new patio and a gas fire pit with Adirondack chairs around it, and two new gas grills, and this year they resurfaced and re-tiled the pool which looks awesome. The grounds of the property is always beautiful, they take great care of this place. Whenever I've had a maintenance issue the maintenance team has always responded quickly with a sense or urgency. The property manager Patti is also super friendly and knows you by name. She is also willing to work with you if there is a problem, and does so with a smile on her face which goes a long way as a customer. It's unfortunate that people will leave a review only if they've had a bad experience. There are always going to be issues, nothing is perfect, it's what you do about these issues that will drive change for the better. The staff doesn't know what they don't know, so if you aren't providing them feedback nothing will change for the better. All in all I will miss living here as it truly has been a great experience for me, one that I will never forget.

Read 100% of the lease before you sign it. The landlord reserves the right to use your apartment as…read morea showing to new tenants in your last 60 days with 24 hours notice only. You are also REQUIRED to give them the keys and let them in or its cause for eviction. Not to mention, the rebuilt apartments are not good quality, the workers cut corners everywhere. You are also REQUIRED to tell them 2 months before the lease is up that youre not resigning or they charge you 20% increases PLUS 250 a month. Giving 2 months notice in this economy is virtually impossible. Especially since the lease says absolutely nothing about them being required to let me know if rent is raising or lowering at that 60 day remaining mark. My biggest frustration is them requiring you to run hot water ALL NIGHT so THEIR pipes dont freeze and then they will not reimburse you. Using my money to save their as*ess from having to repair something. Not to mention i had to reach out 3 times before receiving my lease paperwork. Management never picks up the phone, i will call and no answer. Then 5 seconds later when i walk in the door theyre all just sitting on their computers. Dont let the new shiny counters and "amenities" fool you. Youll pay 2000$ for an apartment slapped together in a month. Also its been two years since that others persons review and the dumpster is still a disgusting mess. The residents dont care, dog poop and pee everywhere too. Literally trash left everywhere next to the dumpster. When going on a tour, they'll tell you that they plow bright and early so there's no need to worry about that, but all they do is the one strip in the road and block your cars in. They never clear out the car spaces so there are mounds of ice in between each car. If none of this matters to you, its a good place to live and its in a good spot. If these things do bother you, look elsewhere

- I DO NOT LIVE HERE -…read more This review is based off the tour I had the other day and will hopefully answer some questions for future residents. Within a week of my tour request, I had 3 different voicemails from 3 different leasing agents trying to schedule with me. Our appointment was at 3pm, and our leasing agent was 10 minutes late. I don't think she ever introduced herself, because I don't remember her name. She also failed to acknowledge my partner and only addressed me. Turns out she's only been with the company for two months. She never asked me for any ID, even though the desk sign said it was required. OK. I gave her my price range and she took us on a golf cart to tour ground level, basic one bedroom. It did look outdated and had carpeted flooring. Then we drove over to see a two bedroom. Neither of the apartments looked like any of the images online. I asked to see the renovated one bedroom that was online. Looked much better, but the price was over $2000/month. False advertising using the basic apartment prices for the updated ones. The application fee is $50 per person. Utilities are NOT included. You have to pay an annual fee for the amenities. There are monthly garbage disposal fees, as well as a monthly $5 admin fee. The leasing agent only told me this because I asked... There are also annual and monthly pet fees PER pet. We were never shown the club house or gym, so I can't speak to that. What I can say is the club house had a boarded up window due to it being broken the day before by kids residing in the complex. The pool looked clean to me. All units have a washer and dryer. Maintenance is based off a work order system, with emergency requests taking priority. Pest control is onsite weekly to maintain the property. There are car ports you can rent for $50/month that have surveillance cameras. We saw some pretty expensive cars on the lot. The leasing agent told us to keep our doors locked. I asked the agent about safety in the area due to the mixed reviews about the complex. She said she knew nothing about the reviews and asked me what I meant. Huge red flag in my opinion. How can you sell a product you haven't researched? Anyways, I told her what I read (that residents mentioned roaches and shootouts) and her only explanation was that a new Jewish management company out of New Jersey (I think) took over a year and a half ago and have been working on changing things. However, old residents from prior management who "let anyone live here" (her words not mine) still reside in the complex. She says they deny many applicants weekly now in order to improve the complex standards. I asked her what the minimum credit score was for acceptance, and she couldn't even answer the question. I can't speak on the minimum requirements for having an application accepted. Overall, this place seemed very, very overpriced. I understand that is the market now, but nothing is included in this complex. It's base rent + everything, even if you don't want to use their amenities. AND you can't guarantee safety? Good luck.

I lived here for about 2 years before moving up the street to a different "mill apartment because…read moreI liked the location and aesthetic. The walls are so thin and there was a two inch gap between the floor and the apartment below me so that let every soundbof all my neighbors. come up. that I could hear thevoice of the phone conversations of my neighbors the property management just told me to ignore the noise. It turned out that one neighbor fmy neighbors was a front office employee of the property manager. The staff is extremely rude and incompetent. Most of the maintenance staff has to do numerous jobs at the same time: the guy flipping apartments is also the guy Fixing light fixtures and plumbing issues. The large windows and high ceilings look amazing but it's impossible to keep the place warm. If all you want is for a cool looking apartment that has amazing interiors but not much functionality as there is almost no storage. Give it a look. I t looks cool but is essentially a studio apartment with very high ceilings. All of that may have changed since I moved out of the whole mills district in 2006.

The apartments were very nice and the rent was reasonable (with some free utilities!) so my husband…read moreand I applied to move in with our two small daughters. We paid the application fee and a $300 holding fee for an apartment that would be ready in a few weeks. A couple weeks later, we moved all of our belongings up from NC just to read the Ribbon Mill lease terms and find out the entire building was constructed with lead-based products. Mind you, I am 7 months pregnant and have two toddler daughters. We didn't feel comfortable moving 3 small children into a lead-based hazard that requires much upkeep and concern and shocked it was the first we were hearing of it. When we confronted Patti, she acted as if my husband was in the wrong for not knowing it was common to have lead-based construction in "all old New England homes" and denied a refund on our holding fee. We were not disclosed this information or we would not have even applied! After we discovered the lead documents, all we got from the property manager was "Yeah, it seems to be a concern for families with children." Of course it's a concern and you should disclose it before accepting any form of payment! Now currently taking it to small claims court after little to no response from the property manager. The apartments are nice though!

I lived here for three years while I was in grad school and working in Hartford. Some definite…read morepluses and minuses about these apartments: Pros: - The apartments themselves and roomy and pretty nice. I lived in a 2bd, 1.5ba end unit. It had a working fireplace and tons of closet space. - The neighbors are mostly families, with some young professionals and older folks sprinkled in. All friendly, quiet people. - Great location. Very convenient to Hartford, UConn, and the highways. Tucked away from the main streets. - Dedicated parking spots and plenty of guest parking on the street. Cons: - They don't really put a lot of time/effort into maintaining the units. If you have a problem, they'll fix it. But if you want anything cosmetic done........ good luck. Some of the units are pretty retro with fake brick linoleum floor in the kitchen and green yellow bathroom tile. It's definitely not chic and modern. - The property manager never answers her phone. Like ever. (At least when I lived there a few years ago). It was almost comical how many times I would have to call her. - When I lived there at least, there was no way to pay bills. renew your lease, or request maintenance online. Everything had to be done via snail mail. Pretty archaic. Overall, I enjoyed living here and would recommend it to people looking for a townhouse near Hartford.

From the owner: Whether you bring complete house plans to us or bring just an idea, we can build the custom home…read morethat you have been dreaming of. Over the years we have built hundreds of homes for as many proud and satisfied customers. All of our homes are custom built to reflect the styles, tastes and character of our customers.

Fantastic plumbing system! Their maintenance man is often readily available to lay pipe inside my…read moreunit and does an amazing job. I am truly amazed at the craftsmanship. Though things can get a little wet, that only shows you how hard he's working!

I've been living here going on three years and love it. The maintenance crew are super fast, even…read morefor small stuff (literally under an hour in one case...never more than a day). The entire staff is friendly - they throw a holiday party every year and just yesterday had a pasta sauce cook-off (the inspiration for writing up a review). Garage is a glorious bonus - no shoveling all winter! Big windows are spacious and beautiful. Relaxed friendly, but not too pushy, vibe with neighbors. Downside? Walls are thin.

On the plus side, ancient hallway carpets and doors are being replaced with some nice ones…read more (However, there are 1/4 inch gaps between the new doors and the door frames, so heating bills should rise this winter.) TIP: If you move in here, get an apartment with windows that face south, so you can take advantage of the "solar" heat in the winter. If you have walls that need painting or worn-out, outdated window blinds and screens with holes in them that have been here since the place opened decades ago, so be it. Stuff like that gets fixed, hopefully, when someone moves out and someone else is about to move in. Security is nil, though management says they are working on that. Other mill apartment buildings nearby have walls to minimize the unappealing appearance of the Dumpsters, and there are lovely flowers at the main entrances. Clocktower Mill's Dumpsters are a visible eyesore. One single petunia bloomed in the "garden" at the front entrance this year. The parking lot is filled with potholes and ruts. Grass lives where the yellow-painted lines for the parking spots should be. If you're concerned about Covid-19, be aware that the tenants rarely wear face masks.

This place is a joke. Black mold, doors constantly being broken, front office is a joke and does…read morenothing but sit around and act like they're better than the people that pay their salary. Save yourself the haste, living in a car is more comfortable than this.

The management is not helpful in the slightest. It smells like weed or hot dog pee most of the time…read morein the hallways. Super overpriced and no enforcement of rules or policies. As I'm writing this I can hear my upstairs neighbor blasting music, I can hear every word clearly.

Rent here and you will see for yourself. So much to complain about and I am literally counting the…read moredays before we can move out. They are always finding reasons to enter your apartment (about every 3 months), the noise level is off the charts and you can forget about any "quiet hours". Run far away from here.

I absolutely loved my experiencing living at the Mansions!! This is truly luxury living…read more Ambiance: The complex welcomes you with a grand entrance of a waterfall, gazebo, lush greenery and exquisite landscape. The entire complex feels like a relaxing resort and everyone loves walking around to take it all in. I thoroughly enjoyed walks with my kid, and going for runs myself since it connects to the Hockanum trail. Staff: Amazing staff who have been managing the grounds for many years. The manager I interacted with primarily, Sabrina, was receptive to feedback and had the maintenance staff address any issues with your unit with a quick turnaround time. When I first moved in, I wanted to make some modifications to my unit and they did it right away and without charging me a penny. Cost: You truly get your bang for your buck here. Every unit has its own privately connected garage and tons of storage space. You even have your own private front entrance. It felt more like a condo than an apartment. My unit had 2 balconies as well and a HUGE walk in closet which I miss so much!! Thank you to the Mansions community for making my stay there truly memorable. I will continue referring folks to the complex. Please keep up the great work of making the residential experience as luxurious as its name :)

I am a resident here (when I'm not bunking in WeHa) and I have to tell you, it's really a lovely…read moreplace to live. Renting a two bedroom in the back of the complex, I find The Mansions to be an exceptionally well run living space. There is a 24-hour gym, heated indoor pool, garages in many of the units and easy access to I-84. The entrance to the complex is right next to Vernon's fabulous Cumberland Farms, which gives us a nice easily accessed convenience store, just in case. Management is responsive and considerate. They have a round the clock number for maintenance emergencies. Management also schedules social events for residents as mixers. All in all, The Mansions is an excellent complex and a nice place to live. I'm very satisfied.

The office staff are very personable and professional.Lil made my experience less overwhelming …read more She was very helpful and assisted with my every need and or questions!! I am definitely happy with my new place here at Damato

First off, don't be fooled by the ratings. The company offers 25$ rewards for good reviews. Now, I…read morehave been looking for an apartment for about two months. I found Damato apartments online. Went to see a unit in person, liked it and was given an application to apply, with a 50$ application fee. One for me one for my husband. I was called back given the great news that I was approved and they wanted me to move in for the first of December. I let my current land lord know that I was leaving. (He has already begun showing my current unit.) Then the property calls me back and tells me that the unit I applied to and was approved for is getting renovated and would be 1500+ a month. Which is no fair because that's not what I applied for. They then tell me they have another apartment with the same price in a different but equally nice quiet location. Long story short I get there and there are 10+ mouse traps in the basement. ( that i was told is what they do as a precautionary measure at all of their units HOWEVER the unit that i originally applied for had no mouse traps. Not. One.) It was on a busy road, and it was directly across the street from a cemetery which probably explains their mouse situation. Not to mention the unit was creeky and outdated. I let her know this is not at all what i was looking for nor is it what I applied for and if i had seen this place originally i wouldn't have applied. Leila "lil" jiggetts cursed me out told me i may not be getting my money back (350) and that i could take the mouse apartment or nothing. I already told my landlord I was going to be out by December first which is in a week. I have been asking to speak to a manager for days about this sketchy situation and nothing. I am looking on line two days later the house is still posted as available. No mention of renovations, nothing. Beware that the prices you see online may actually be 300+ dollars more than what you are seeing. MY ADVICE IS DO NOT RENT HERE THEY ARE UNPROFESSIONAL AND UNORGANIZED! I would have cussed leila out if i wasn't at work she was very rude raising her voice and speaking to me like I'm her child. IF YOU DO CHOOSE TO RENT HERE MAKE SURE YOU SEE YOU SEE THE EXACT UNIT YOU WILL BE GETTING, CHECK THE BASEMENT, AND PLEASEEEEE DONT GIVE ANYONE ANY MONEY OR APPLY FOR ANYTHING UNTIL YOU SEE THE UNIT AND NEIGHBORHOOD