I am always really impressed with how clean the Sky Train is. It is dependable and fast, and has…read morenever been broken that I remember, and I travel a lot. It is a heck of a lot easier than taking a tram to the airport from economy parking, which is affordable.

The Phoenix Sky Train is an above ground vehicle that takes you to either terminal 3 and 4 or the…read moreeconomy parking lot. Typically there are three combined trains that go on the track. The train is free and handy. The train runs fairly often.

Had a 7 hour delay..The airport had a kids play area in the wing we were in. Saved my sanity with…read moremy 2 year old. Thank you for putting this in!

Yes this airport is huge but if you ask for directions you will not get lost …read more Make a mental note that car rental is upstairs . You take the Sky train there . Ground transportation is right outside baggage claim.

I had a solid experience at the Phoenix Sky Harbor Greyhound Station. The staff were genuinely…read morehelpful and friendly, which always makes travel smoother. While the building itself is older, it was clean and well maintained. There were also plenty of snack options available, which was convenient to grab something before the ride. Overall, it's a functional, comfortable stop that gets the job done and offers a pleasant start to your journey.

Was advised that I wasn't allowed in the building after arriving 2.5 hours early for my bus and was…read morerudely forced to go outside in the Arizona heat until 30min b4 my bus departure

There really isn't much to say here. This is a budget SuperShuttle. Their vans aren't as new and…read moreshiny, but the A/C works and the drivers are friendly. And you save 10% compared to SuperShuttle. What more could you want? I paid for a round-trip, so when we returned all I had to do was call the dispatch number and let them know we were at baggage claim. They directed us outside, and a few minutes later a van showed up. Easy peasy.

DO NOT USE THIS SERVICE I wish I would have checked yelp before I paid for this ride I've been…read morewaiting at Sky Harbor airport for 30 minutes I have called the shuttle service several times no response getting an answering machine I saw the shuttle go by me in the far Lane not stopping anywhere looks like I'm going to have to take another source which will cost me more money I will be contacting the Better Business Bureau and requesting my money back I called the day before to confirm and before I started boarding my plane to confirm my service I spoke with someone he guaranteed me someone would be there no one ever showed up I would give this service 0 unfortunately we have to give a star in order to post a comment I'm adding on to my review next day still no call back never received a call from the service I was stranded at the airport no return call whatsoever absolutely ridiculous DO NOT USE THIS SERVICE

Absolutely the worst shuttle! They failed to pick me up at sky harbor! Do not use Groome!read more

If I could give ten stars I would! I rode the 0700 shuttle from Prescott to Sky Harbor Airport on…read more10/18/25. My friend dropped me at their downtown office in Prescott and I had not had my morning coffee!!!! AND there was no coffee in sight so I wandered into the office and they kindly offered me a cup from their office pot. Our driver was Kelly and this guy was not only a superb driver but he had a wonderful personality and sense of humor. He shared great stories of his surfing days in California, local off road adventures as well as some local topics of interest. He treated his customers with kindness and compassion (we had some older folks who needed assistance). The van was clean and comfortable and the price was great! When we stopped at a restaurant area I called the office to see if they could charge a tip to my card as I realized I had no cash. The lady who took my call was likewise awesome and it was done immediately. What a FANTASTIC business. Well done Groome.

Only second to Indianapolis airport, Phoenix is a great airport!…read more TSA check is fast, friendly and clean area. It was the shortest wait we have ever had-walked right up, checked in and through the xray. It's also one of our fav places to grab a sandwich or a drink. Staff is super friendly-we usually route through here anytime we travel west.

Visited Phoenix Sky Harbor International Airport Terminal 4 while in Phoenix. The atmosphere is…read morebusy, efficient, and well-evolved, and it's been one of my main airports for over 25 years. There's a bit of nostalgia here -- I still remember when the car rentals were on-site. Over the years, there have been some solid improvements, and this is one of the few airports that really gets it -- especially with the no carpet flooring, which makes a noticeable difference when you're rolling luggage. Parking rates are reasonable, which is another plus. My biggest knock is the food -- it's pretty underwhelming overall and could definitely use an upgrade. Overall, a well-run, user-friendly airport with a few areas to improve -- but still one of my go-to's. Saluti.

Jason and his team have been providing transportation to my family and colleagues for about a year…read morenow. I cannot begin to tell you about the level of service provided. From round trip service from Scottsdale to Las Vegas to late-night airport runs, he has consistently gone above and beyond to serve our family with safe and luxurious transportation. I would highly recommend it to anyone in need of amazing service.

First Class Professional. Jason and his team provided…read moreservice to my team and me, arranged by the company I work for. The service was perfect, Jason was a professional; everything went perfectly. My company uses Jason for all their needs ( which I know is very demanding) they love working with him which says a lot about, Jason and his company, knowing the demands they have. A+. Thank you, Jason. David and team...

We park here every time we travel and always choose one of the garages so our car is undercover in…read morethe hot Phoenix sun. It feels safe and secure and is super easy to get to the terminals. The cost is not nearly has high as one might think, and we even get points each time we book so we can use them at a later date. They have recently updated their online portal so you can make changes without having to cancel and rebook which is super helpful.

This is my favorite place to park whenever traveling! The lot is easy to get to, easy in and easy…read moreout! Parking here and then taking the tram to your terminal is so much better than parking in the expensive airport parking. I've learned that parking here vs taking an Uber/Lyft is cheaper. I'm not knocking taking Uber/Lyft because it is also convenient and gets you to your gate but self parking gives you more control on getting into your car and being able to drive, stop off for food and then head home . It's also monitored parking with cameras all over the place and I've not heard of any car thefts or incidents happening here, which is also a huge plus!!! 3 days of parking for $47 isn't bad! I'll never forget the time I returned from a trip getting in super late when no one else was around and I was so exhausted that I forgot where I parked. Lol I am sure that security had a good laugh as I road the tram at least 3 times trying to remember where I parked! I've since learned to take pictures. Lol I like the fast line to check out of this lot as well, when using a credit card. Again, easy out!!

Posting a review since people usually don't post one unless it's negative…read more We rented a Polestar. Good rates good service, very short check-in line and painless checkout.

Returning my rental at this airport location somehow managed to be worse than the pickup at the…read moreTempe location. I brought back the vehicle in the same condition it was given to me -- except for minor road dirt spots (it rained) which, to be clear, was already dirty and worn when I received it. Despite that, I was later hit with a cleaning fee. Let that sink in: I was given a dirty vehicle and then charged as if I returned it that way. There was no walk-around, no discussion, no opportunity to address anything at the time of return -- just a charge after the fact. That's not customer service, that's a cash grab. This whole rental was already an issue. I reserved a Tahoe/Yukon months in advance, had corporate reach out to the pickup location two weeks prior, and still got the wrong vehicle. So to then deal with this on the return side just adds to the frustration. Between the lack of accountability, poor communication, and questionable charges, this location doesn't exactly inspire confidence. I'll be disputing the fee and taking my business elsewhere.