I've been going to this dentist for over 25 years. Good prices, great treatments, no upsell,…read morefriendly as can be. Would recommend to anyone!

I needed to have a wisdom tooth removed and an adjoining cavity filled. Another prominent dental…read moreclinic in Tyler pushed for sedation and a cap for the tooth that needed a filling. That was going to cost more than $3000. God's honest truth... it cost $87 with my insurance at 5th Street Dental.

This is not your ordinary dental office..... the staff is fabulous and you are treated like family…read morethe minute you walk in..... every one of them has a great personality!!!! In my past experiences, you don't always find that!!! Shelby did my teeth cleaning while I had the option of watching TV or listening to awesome music, not elevator music..... Dr. Solomon came in to check everything and I was good to go...... At check-out, the staff had already printed out services for that visit PLUS the schedule for the next visit, all I had to do was stand there and smile with my pearly whites!!!!! Honestly, I left wondering if I had really been to the dentist or was it just a wonderful dream!!!! Thank you Dr Solomon, Shelby and staff for a fabulous dental experience...... BEST I have ever had!!!!!

Outstanding dental office, super clean, organized and on time. Entire staff super friendly and…read moreprofessional. I look fwd to my next visit

Had a great experience at this dentist office! I just went in for a cleaning, and everything went…read moresmoothly from start to finish. The staff was super friendly and made me feel comfortable right away. They didn't keep me waiting long, and the whole visit was quick and efficient. Definitely one of the better office experiences I've had, thanks to their excellent customer service. Highly recommend!

I was quite nervous about getting a filling before the procedure, however Dr Gray and his staff…read moreeased my concern and ensured me it would not hurt too bad. I was very surprised that it actually did not hurt at all. They numbed it first with a swab and then went in with the needle that I never felt!!! Less than 30 mins later I was done and very happy! Also, the regular cleanings always go well and are not uncomfortable, even for someone who doesn't floss daily... um weekly... um monthly... ok I hardly ever floss... Thanks Dr Gray!

Dr Markel is a great dentist and person. All of his workers are great definitely recommend this…read moreoffice!

I have been seeing Dr. Markle for a few years and I have never had a bad experience. The staff is…read moreso friendly and organized. Dr Markle and his staff are beyond exceptional.

Ive been coming here since before it was taken over by Dr. Swinney and its always been really good…read more Friendly staff. On time. Good care. Affordable. They dont try to sell you crazy stuff or do unnecessary work.

I want to first make clear that Dr. Trey Swinney is great. Personable, helpful, considerate and…read moreremembers his patients. This review isn't about him. This review is about the office management and more specifically the office/finance manager. I'd been to Dr. Swinney's 2nd office in November for emergency tooth pain. He started a root canal that I needed to come back another day to finish. I DO NOT like going to the dentist so I put off until I found myself in lain again in April. I work a couple blocks from Dr.'s other office so I called to book my f/u there. The person on the phone asked when if started the treatment and when I admitted November, her tone changed and judgment entered the picture. Regardless, we set an appointment for the following week. A few days later while eating dinner, I experienced high level pain! I looked online and found a message (text) function. I sent a message letting them know I was having high pain and that although I had an appt scheduled the next week for a root canal, I really needed to see about getting in sooner. No response. I messaged again the next morning following up on the previous message. No response. I called the office and mentioned I'd messaged a couple of times. The same woman I'd made the appointment with replied they have several people scheduled for a root canal and she didn't know who I was. My thought was...so you got my messages but couldn't just ask "who is this?" in order to help a patient? She was able to get me in sooner than my original appointment date. I filled out paperwork and was taken back to a room and prepped for the procedure. The same woman I'd talked to a couple of times now (can tell by her voice) came into the room, told me the total for the visit and that half would be due same day, then walked out. Upon completion of the procedure, I again met with this same woman to check out. (At this point t you probably see I don't remember her name but she's about 5'3", jet black hair with extensions, heavy makeup. I looked on their website for her name but she's not one of the three posted under Our Team.). She had a younger girl give me details and for each printed price per procedure, she'd mark out the expected insurance portion and lower it. I asked what the difference was also she turned to the older woman (point of this post), she told her to tell me that my insurance just isn't good about paying and doesn't pay for a lot of stuff. As I asked more questions, the younger girl would turn and ask the older woman so finally the older woman came over to me. She told me I had to pay $500 before I could leave. When I told her I couldn't do that, she said "I came in your room and told you this. That was me discussing it with with you ahead of time". She continues to stand over me while I'm sitting at the counter, demanding payment. She said if I couldn't pay with a debit I needed to apply for Care Credit on the spot so she can get some money. I let her know I'd make a payment then subsequent payments until paid off, before scheduling the appointment for my crown. She continued to demand payment, getting more visibly angry with me. She then demanded I sign forms giving my debit card info and agreeing to large automatic draft payments. I refused and told her I'd already signed papers regarding financial responsibility for my account so I'd make payments as I stated before. At this point I was done with her attempts to bully me and told her I will no longer be a patient there if that's what she'd prefer but that I wasn't going to give her my debit information or permission to charge it. I made my payment and left. I later called my insurance to ask what the coverages were and what the difference was between what was printed and what I was told. My insurance said "that office is out of network, did they not tell you that when you asked?" Of course they didn't!! At this point I'd already decided not to go back, which is unfortunate because the Dr. himself is GREAT!!! Toward the end of April I needed to get an itemized bill for my services to turn in for a claim. I filled out their contact us form on their website TWO different times/days. I have yet to hear a peep from the office. I have to believe Dr. Swinney has no idea how this woman is representing he and his practice. She's outright rude, demanding, attempts judgement, has the ability to make someone never want to visit his office again, gives opinions rather than facts and gives inaccurate/incomplete insurance information. The other staff I encountered were very kind and considerate but it only takes one bad seed to ruin the experience with the rest. If you'd like to experience a GREAT dentist, I highly recommend Dr. Trey Swinney but I'd 199% suggest you go to his office behind Lowe's and NOT the office on 5th Street!! His office manager there is next level terrible!!!

I've had lots of dental work over the years with crowns, root canals etc. I have been to more than…read morea few dentists. I can honestly say hands down that Dr. Coker and his entire staff are by far the best! Recently, my husband and I both had some cosmetic work done and he did an amazing job. Definitely won't find a better dental office in East Texas. Can't recommend them enough!

I have known Dr. Rick Coker and his wife for at least 17 years. I ran into a emergency dilemma with…read moremy lower permanent retainer I had from having braces about 28 years ago. The left side came unglued and was springing up and poking me. Very painful!! I guess 28 years of the glue holding was a good long time, but time was up! I called my regular dentist and they could not help me, instead referred me to an orthodontist. I went there, and upon leaving I could tell what they did was not going to last, as it felt very thin for some reason. I was right, the very next morning, the retainer sprang loose again and I was in the same boat. I called Dr. Coker's office and spoke to Mary, who had me come in right away. I should have called Dr. Coker in the first place. I went in, and his assistant thoroughly applied the best adhesive ever and got my retainer back in place. I imagine it will hold another 28 years or better! I would highly recommend Dr. Coker's Smile Studio for any and all tooth situations and especially emergencies with your adhesive glue! They are a wonderful group and do terrific work. I will definitely go back again and again. Highly recommend!! Kim Harden

Dr. Charles Stone and all of the staff were extremely professional, friendly and made the…read moreexperience as pleasant as possible. I'm a 59 year old patient that needed wisdom teeth extractions. Dr. Stone and all the staff were very thorough during my consultation and provided all information I needed prior to surgery. The surgery went very smooth and I had very little discomfort afterward. In fact, I did not even use the prescribed pain medication, only ibuprofen, after surgery. I received a phone call the following day to check on me which was greatly appreciated.

We brought our autistic son there for treatment. They told us they had experience and could handle…read morethe challenges. We have used them before with him. They are now saying that we need to find new care due to our son being aggressive and untreatable. They accused him of assaulting staff!! He did not hurt anyone. He yelled and he wanted to get away due to being scared and overstimulated. We were very clear of his challenges. They had assured us multiple times they had experienced autism before and would be fine. They have no right to say they are experienced with autism if they do not understand that all are not the same. Don't worry about us we will find better equipped staff to treat him but believe me I will make sure everyone knows how wrong you were. You don't deserve my business or respect

Dr.Halberstadt and his staff are spectacular! I have had porcelain caps, cleaning... other services…read moreand they are always on time, helpful, completely professional and do very beautiful work. Dr Halberstadt listens to your concerns and expectations and follows through until your concerns are satisfied. I love my cosmetic results and the cleaning I had done just yesterday was fantastic!!!

Made a call to get an appointment and the receptionist was SO rude that I was turned off of ever…read moregoing there. She was not helpful at all. Everytime I asked a question she gave me an attitude and finally after explaining my situation she told me it would be next year before the dentist would even see me. Not caring about what the problem was. I called another dentist and was treated kindly and got the situation resolved immediately. I would NEVER recommend the Frankston Dentist to anyone. The receptionist needs to understand that she gives the first impression and the lasting one. She failed.