Rented a 5HP front rotor tiller with drop off and return pick up service…read more GSR delivery young worker Torry delivered, return picked up and was instrumentally helpful with directional kindness for instructional use. Great service provided. I will absolutely use this customer oriented supportive business in the future. I would highly recommend GSR Rentals in Monroe WA for any and all rental needs.

I placed a rental with GSR on October 7th and paid a deposit of $571.49. On October 25th when they…read moreshould have deducted the balance of the rental they instead deducted the full amount of $1142.97 from my bank account. When I called to ask about the error I was told it must be a computer error. They say the credited me but I won't see that for 3 to 5 business days. My hubby and I are not made of money. We run a nonprofit and were throwing a party on the 26th (hence the tent rental) to support Ronald McDonald House. I am also recovering from extensive knee surgery and had a cleaning lady scheduled to come on the 25th. Due to their mistake I had to cancel the cleaning lady and a hospital bill that I had paid bounced. I understand that mistakes happen but the feel that I got from the company was they did not care. On top of this the guys that set up the tent did not anchor the walls down so they flapped everytime the wind blew. My husband ended up fixing this. All in all our experience was poor and my finances are all messed up until I get my money back. We will not be using them again. Thank you