If your child never gets sick and only needs routine visits then this is a perfect place for you…read more Whenever my son is sick, I can never get an appointment. I'm told their earliest appointment is a full week away and if he is that bad then to go to the MUSC urgent care off Ladson I really wanted to like this place because I do love the staff, but the fact that I can never get a direct line to the front desk and I'm always transferred to a scheduling office downtown is frustrating. Unfortunately, we will be having to look elsewhere for a new doctor.

They don't answer the phone and they treat you like you just farted in church if you give up and…read morebring you child in without an appointment. I've called the office 3 times today. Twice this morning and I'm currently on hold now. The first two times, I was treated to a "Freebird" instrumental on loop for 15 minutes before be dumped into a mailbox...Just lovely. It's always been pretty rough getting through to these people, but now they've been bought out by MUSC my expectations are that it will only get worse.

Scheduled an appointment but may as well have walked in and tried to beg for one. Wanted a sports…read morephysical for my son. Showed up 30 minutes early because we were nearby. Waiting until 35 minutes past our appointment time before finally brought to a room. Asked the front desk why were seeing person and after person basically walk in and be seen and they had no answer. Asked for a different doc, nope, not an option. Asked what kind of time frame still.....our doc is 4 people behind already. Finally put in a room, Got his vitals then left for another 25 minutes before being seen for a 4 minute visit. This type of poor scheduling and time management has been literally EVERY time at the Orangeburg office. Will never schedule here again.

Incompetent office and bogus policies. Very impersonal and you can only talk to someone on the…read morephone when they call to cancel your appointment 45 minutes before it's scheduled due incompetent office and bogus policies.

My daughter will be one in two weeks and I have been bringing her here since I brought her home…read morefrom the hospital. They are thorough. The doctors care and listen. This is a great doctors office to come to. The office is excellent quick whenever I need to get my daughter and quickly they get her in as soon as they can

I most definitely will NOT recommend this business to nobody . The staff is lazy . It took me days…read moreto finally get my son records sent to his new provider. They dragged their feet on just about everything. After several times going back and forth requesting the same thing completing the same form . Nothing ! I showed up to my son appointment with a new provider they had ZERO information but had proof that they have been requesting it and no one sends it to them . Not only is this bad on them as a whole but the quality sucks because now my son is care I on HOLD until the forms can be sent in. After complete yet another release form just finally they magically received the forms . If you're looking for a provider this is NOT the place to go . If I could leave no stars I would .

Wait times are insane even when you have an appointment. I waited a week for my son's prescription…read moreto even be processed by the doctor, because she forgot, but verbally told me since my son had an allergy to the original antibiotic but never put it in. So we we waited for the medicine and asked for what was in the order since she didn't let us know what was being prescribed. The MyChart for MUSC kids isn't switched from coastal pediatrics so you cannot even message them or see any of your charts, records, or visits online, the whole system needs to be transferred and it isn't since they merged. My son has been without medicine and antibiotics for a week and was home sick all last week with me, and we're still trying to get his medicine right now.

We never like when our children get sick, but when they do it's good to have a doctor you can…read moretrust. I'm glad we found Coastal Pediatric Associates via neighborhood boards on Facebook. So far we've take our daughter here for regular checkups as well as times when she's been sick and have always gotten great service from the doctors and nurses.

Ok practice, receptionist is generally friendly but wait time is alot of times long, and they…read moreforget to email notes and submit referrals. Otherwise it is ok. Prescription refills are a big hassle as well.

My son has been a patient here for 12 years (he's 12 now). I have occasionally had to wait longer…read morethan I would like but it's ALWAYS been during peak flu times. Normally we are in and out QUICKLY. Dr. McCall is great with my son and PNP Haley is awesome. All of the office staff are easy to talk to and very helpful.

Was in town visiting my 81-year-old mom and served as her chauffeur for the six weeks I was in…read moretown. After a visit to her heart doctor and a low heart rate, he recommended a stress test. Driving downtown scares her because of the traffic and unfamiliar roads. Everything has changed so much over the years so it looks completely different that when she would go to MUSC before. I don't mind taking her since I lived downtown for much of my 20s and know the area well. When we arrived we decided to do valet parking, which was $10 and well worth not having to deal with it. We were in for her appointment for about 45 minutes. The lobby was comfortable but I noticed people sitting way too close to each other and they weren't together. I found a quiet corner and stayed away from the crowd since I haven't had my Covid vaccine. When she came out, we went to get our car and the valet guy said 'did you know it was only going to be a little while? We could have left your car here?' I understand he didn't want to hike to get our car, but it's your job. Anyway, we got the car and headed out. MUSC has done a nice job keeping the hospital neat and clean. The staff is friendly and the care of course is top notch!

The billing/coding practices of MUSC are garbage. I took a child to the children's after care on…read moreLadson. Out of pocket cost to me of that trip after my $30 copay: $223.11. Took another child a week later to Roper Urgent Care where they tested them for covid, flu, etc just like at MUSC children's after care... Total cost: my $60 copay only. MUSC billed as hospital outpatient where Roper is billing as an office visit. Save yourself some money and find somewhere else to go.

Yes, I'm here on Sunday morning without an appointment for my grandson. He is a patient of this…read morepractice and has been before. However, my DIL and son were out for the weekend. He developed a horrible fever, vomited, and drank two bottles of Pedialyte. Plus, this Gigi is tired of the constant scream from Peanut. DIL got a weekend appointment, and 30 minutes later, we are here! The staff is informative and professional. I'm grateful for the extended hours for sick children.

Going on 14 years of using this office. I can tell you honestly that, Just as any business, they…read morehave gone through growing pains, nurse tuenover, some bad front desk people and some fabulous front desk people. During COVID the wait was long and the phones were busy but they never turned me away. I have had kids who needed babynet, normal visits, emergency visits and hospital visits and they have always shown up. The thing that keeps me going is that they always listen to their patients, their concerns are actually addressed and they keep Improving. I have always gotten my school records in time and same day sick apt. Yes I was billed wrong once but the billing lady fixed it. In 14 years of coming here the doctors have personally called me on off hours to make sure I got medication needed and sent to different pharmacies who had the meds or were closer to me, come to hospital to check on us and been the best.

It sucks when your child does not feel well. It sucks to wait a long time with other sick kids…read morearound your child, wondering if you child's immune system is going to pick up every other germ at the doctor's office. Most of the walk in places don't have pediatric doctors on call. This one only has pediatricians. After registering, we waited maybe 2 minutes for a nurse to take us back, assess the problem, and take us to an exam room. The doctor came in maybe 3-5 minutes later. Lucky for us, it was not busy, there was only one child ahead of mine, and one after. The whole place was clean, bright, and the people friendly, welcoming and helpful. I was thoroughly impressed with our experience tonight. Another plus was that I didn't even have to take a day off work. I have never left a doctor's office and said aloud, " wow, that was actually enjoyable," before tonight. The only minus I can foresee is that the same doctor is not always on call so you do not build a rapport with one doctor. Overall, good job MUSC Children's After Hours!

This is MUSC Children's Hospital's Urgent Care clinic. We had the unfortunate opportunity to visit…read morethis facility this past weekend with our daughter when she came down with a sinus infection, but thanks to the lovely staff here and their friendliness and compassion to us and our daughter the visit wasn't so bad. We arrived about 30 minutes before they opened (not a 24 hour facility) and waited as the staff arrived and went into the building. We were actually let in 5 minutes before opening and were the first patients to be seen. The staff at the front desk quickly checked us in and in no time we were carried back to the exam room. Our daughter's vitals were checked, we answered a few questions for the nurse, and then after a (very) short wait the doctor came into to check on our daughter; quickly diagnosing the sinus infection and calling our prescription in to a pharmacy down the street. The only downside I saw to this clinic was it is not open 24 hours day. But it is in a convenient location and with being an urgent care it's a lot lighter on the checkbook than the ER.