It was easy and great and expedient service. I am so glad to find such a great place for my car…read moremaintenance.

I called Welborn because I had a screw in my tire. After inspection, Zach advised it could not be…read morerepaired, I needed a new tire. While talking with him, I mentioned other things the car might need and he informed me that Welborn does mechanical as well. He took my car and after a diagnostic informed me that all it needed was an oil change and the one tire. I appreciated his honesty. Zach and everyone that I dealt with was knowledgeable, professional nice and helpful. Thank you! Highly recommend

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

Approximately one month ago, took our 2001 Mazda here and told them it had turned off at red lights…read moreand was jerking and acting like it was going to turn off as we were driving and a warning light was on. Almost $1,800 later, we at this moment are standing in a parking lot, waiting on a tow truck, on Hwy 123 where two sweet young men helped us finish pushing our car out of the intersection. The car has stranded us twice since we paid YOUR HONEST MECHANIC nearly $1,800 for this very same reason we took it in for. They talked very nice to us and they said they felt they could fix this problem. We kept getting notices that this additional thing needed done and that needed replaced/repaired. We were under the impression all these new issues they were coming up with were necessary to repair the problem we brought the car in for!! At $1,800 they were still saying something else needs work but at this point we were out of money and not knowing ANYTHING about cars we weren't sure we should put more money into the car. We were told the original problem was repaired. Obviously it was not. We took it back for them to look at just a few days afterwards because that light came back on and they said they would like to do another diagnostic and it appeared there was a very slight leak around the top of the radiator. (We have had no issues with radiator leaks at all. Ever.) I would expect that $1,800 should have fixed the issue we walked in with. I believe they knew they had a couple of senior citizens who were completely ignorant about mechanical issues and took it from there. We are waiting, once again, on a tow. That $1,800 could have went a long ways towards our insulin or eliquis or any of our other prescriptions and doctor appointments. I'm giving One star because I can't give 0. Reason being, the very problem we told them about when we took the car in was NOT fixed. It's still doing the very, exact thing. Nothing new. Exactly how it was doing that made us take it in to begin with. They say they test drove it and it was fine but obviously they didn't drive it in the same way a person would use their vehicle because it still turns off if we sit at a light for too long and it will still jerk and act as if it's going to turn off sometimes when we are going down the road. Same 'symptoms' we had when we took it to them.

Avoid this place. They did terrible work for me. I…read morebrought my car into them. I knew exactly what was wrong with it and basically gave them a blue print to fix. They didn't and it ran worse after I was there. They have no understanding of auto repair. Staff is rude

They always have outstanding service. I go there for oil changes and they never disappoint. They…read morehave fair pricing and offer all the services my car needs.

I have used these guys for over 20 years. They are very knowledgeable and honest. I don't buy…read moreanything but Honda or Acura and I would never take them anywhere else to be serviced besides here. Highly recommend!

Very professional and knowledgeable. We've always had good service from this company a reasonable…read moreprice.

The attitude I received today from Tim over the phone was so unnecessary. He couldn't get my phone…read morenumber right and wanted to get snappy about his lack of hearing. Spent too much money at this place to deal with toddler mentality (snaps when something isn't easy/is not the only time this has occurred). Sincerely, if you can't speak to people... Don't. I know mechanics aren't the happy go lucky kind anyway but my god.

Battery charging issues Alternator replacement, Great communication, final price cheaper than…read moreexpected.

Recommended to me by someone I work with. I needed my brakes checked on my SUV,as I could hear…read morerubbing. They were able to get me in quickly without me having an appointment. Changed my brake pads and gave me a Great price.

The only thing I could possibly recommend is that they take a complaints and problems a little more…read moreseriously rather than just blowing people off. I took my car there to have a lightbulb change. It comes back, totally dead. Even the door locks won't work.