For those looking for a short yes or no, I would highly recommend Lee Company for anything they…read moreoffer. For those who want details, read on. My residence is in Madison, Alabama. Over the last couple years, I have used Lee Company for multiple services including plumbing, electrical work, air conditioning, and the latest, crawl-space encapsulation. The first experience was for some plumbing work and the experience was top-notch, so when I found the other area they work within, I contacted them when other needs arose. Their quality work, communication, expedience, and most notably, the quality of their staffing these areas continues to impress me. This review is primarily centered around the crawl-space encapsulation, but let it be known, the review pertains to every single time I've dealt with them, in every area. This project started out with a quote, which Josh came out and provided a clear quote, answered my questions, etc. It was not cheap by any means - roughly 22k, so the next step is obviously a second quote. For that, we contacted "the gorilla" of the industry. I explained to both parties that I am interested in fixing the problem, not eating or eating in my crawl-space. The second quote was roughly 30k, with the additional note that I would need to contact an electrician and arrange that work to be done outside of that. When the second quote was complete, the representative asked how that compared. I told him he was substantially higher, plus I would need to contract an electrician on my own. Rather than defend what was quoted, the representative immediately started throwing out things that were previously needed to "fix the problem" to get the price down to compete on price. I questions Josh about some of the items that were so quickly tossed by the gorilla and asked if an of those would be something I should consider adding and the answer was that it would not hurt to have those and Lee Company could provide them, but my situation did not require that to fix the problem. I liked the fact that Josh did not try to extract every penny possible from me, but rather respected what I was asking for, while it seemed the opposite after watching these events unfold. The 2-man crew (Ethan and Xavier) that showed up for the bulk of the encapsulation work was stellar. They showed up the morning they said, when they said, and my wife and I met them. They gave us a brief walk-though of their plans for the week's work (a reminder of what Josh outlined when telling us what to expect), and we left them to their business. At the end of the day, when we saw them packing the truck and collecting the day's debris, we would briefly meet with them, and we always got a 3 minute status report, what's next, what to expect tomorrow (maybe some noise when attaching the liners, etc.), and off they went. Every day, same thing. Professional but friendly, and getting it done. Then, the third day, the electrician arrived to take care of that part of the work, and they seamlessly continued the work at hand (NO additional work by me to schedule, arrange, etc.). This is the second time their breadth of capabilities helped - the other was when my water heater sprung a leak and the plumbers needed consult from an electrician to finish the project. At the end of this project, it looks amazing. I still don't want to eat or sleep down there, but I would not be frightened to do so, either. I've probably had about 7-8 projects now that I've used them for, and they have all been ones that deserve kudos. To the person who oversees the staffing and execution of Lee Company in Madison, Alabama, you have an exemplary staff, from call center, to sales, schedulers, and technicians. I don't pass out five-star reviews without reason - I will one star companies that deserve that in hopes they fix the problems and let others know to be cautious. I also don't feel compelled to review every service provide I use for something - if the service is generally as expected (3 star), I probably won;t bother. But I also make sure and try to help anyone who reads reviews, as well as those who are reviewing these from within Lee Company, know when they have a real winning environment. I honestly have not met or talked to anyone on the entire staff that I would hesitate to contract for their specialty. Whatever process you are using to select your representatives, I think you have a winning formula.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

Technician was on time. Job was completed in a couple of hours, technician is a very nice young…read moreman. Answered all my questions

Awesome!!!! They are amazing and great service for the money. Get an estimate and try them.read more

This summer, my air conditioner stopped working. First thing in the morning, I looked up HVAC…read moreservices nearby and picked these guys since they were open early and they were the closest. Somebody responded immediately and sent a technician in the afternoon. The tech did a thorough checkup and identified that the capacitor had gone bad. They also suggested that I replace the entire HVAC unit since it is almost 20 years old. I requested a quick fix which is to replace the capacitor. Capacitors seem to be very cheap when purchased online. They charged way more than the price, of course factoring in the time and labor involved with the analysis and replacement, it was reasonable. The tech who showed up was very knowledgeable. A few months later, in winter and a day after the first frost, my heater stopped working and I spent an entire night shivering in the cold. First thing in the morning, I requested conditioned air solutions for a technician and they sent someone within a couple of hours. The tech spent a lot of time checking the hvac system and identified the same issues as the previous tech mentioned. This technician was also very knowledgeable and answered all my questions patiently. It was apparent that my HVAC is getting old and I could no longer continue with the temporary fixes. I decided to replace the entire thing and conditioned air solutions gave me an estimate and a payment plan. After I agreed, they booked a technician within a couple of days. The entire process went smoothly and their technicians have done an awesome job with the installation. They cleaned up well afterwards. I could not be happier with the service. I suspect that their prices might be a bit higher, but from what I understood talking to their techs is that the company pays them well and treats them well. So, all is well! I highly recommend them for any HVAC needs.

It hit 85 in my house today on a 6 year old unit from Conditioned air. Let that sink in before you…read morecall them. TLDR: Most expensive in the area for no benefit or gain over other companies. In fact, design of our system was extremely poor, we've had multiple mechanical issues, and overall the experience has been not the best compared to other companies. Please get multiple quotes, you will thank yourself We have an upstairs and downstairs unit from them installed in 2020. The primary issue relates to a pump-drain system installed by them. Our previous upstairs unit relied on gravity to drain condensation. After we got into the install of the new unit, I was then informed that the new unit would not fit in the attic and would have to be placed somewhere else. After their horrible plan to place it basically out in the open of the second story, I proposed a solution where it could be out in a newly constructed closet. No big deal except a few days later I noticed them installing some stuff next to it so I asked what it was. They explained that it was a pump for the condensation line. I expressed STRONG concern to deviating from a gravity fed condensation line. They swore up and down that multiple customers had them without issue. I foolishly trusted the name. Boy was I wrong. For the first several years, I suffered through that pump. At first, it was just crazy loud. When it came on, it almost covered the TV. So they built a box. Then it got worse. It has a fail safe trigger system that shuts the unit down if it isn't pumping right or the trigger flips. I spent COUNTLESS nights hot and sucking water out of that stupid thing to limp the unit along until a tech could come out. After a few years and many complaints, a tech finally acknowledged that many many customers were having the same issue and they had decided to try to install a better plumbing piece for most of them. So I was being lied to previously apparently. They scheduled me for the new plumbing install for the pump and it did a LOT better until writing this review. I just got my wife home from the hospital to a hot house. And you guessed it, condensation pump lines are full... I will most likely have these issues for the life of the unit

I've previously used this group to upgrade the panels and outlets on 2 separate houses. The panels…read morewere upgraded and the breakers still remain unmarked, so it is a guessing game on what breaker controls what outlet. I've spent upwards of $10g on past work. Attempted to get them to come by the house and provide an estimate for more work, they set us up with a 3 hour window and we waited, and waited, and waited. No courtesy call to let us know they will be late or unable to show up. Looking elsewhere.....

It has been nearly a near since doing business with these guys. The second job they performed was…read moretotally different from the first. We had several 110 and 220 outlets installed. Out of the 4 220's, only one worked when the crew left. When we discovered the issue we called them back for repair and it was discovered that the error was inside of a box I watched one of the owners install just the day before. There was 4 foot of extra wire crammed into the outlet housing and forced shut. Since that time we have had several issues from constant sparks and breakers blowing whenever we use on of the new outlets for the first time, to poorly run metal conduit. We have not called them out since the first mishap as we do not trust them to professional fix the issues. The other electricians we have brought in since have been far more helpful and reliable. All this comes after they went nearly $1300 over budget, and completely ignored several requests we made on our first walkthrough.