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    Broker One Mortgage

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Stephen Wong - Bayone Reic - Same

    Stephen Wong - Bayone Reic

    (203 reviews)

    North San Jose

    Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

    Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

    Christine Kani - Mortgage Consultant

    Christine Kani - Mortgage Consultant

    (5 reviews)

    In my profession as a real estate agent, I have come across many loan brokers. Christine is a true…read moreprofessional. She is not only knowledgeable about the different loan products, but more importantly she uses that knowledge to recommend the most suitable financing options based her clients' needs. She cares about her clients so she does a thorough review of their cash flow to help her clients understand their true buying power so there are no surprises. I doubt if any of her clients are caught up in the subprime lending debacle! This speaks volumes because she is honest about what her clients can and cannot afford and will not jeopardize anyone to benefit herself. I have worked with Christine for my personal real estate purchase and re-fis. She is my go-to gal for financing because I know she can get the job done right -- every time!

    Christine was absolutely amazing. During the pre-approval process, she was very clear in explaining…read moreto us all the different options we have, and working with us to figure out how much we can afford. On offer day, she really step up to the plate for us by presenting the offer along with our agent to the seller, and ensuring that the fund will be there. In this market where one might need to go against all cash offers, Christine ensured that we were not penalized in the bidding process for having to take out a loan. Furthermore, after we won the bid and sensing that mortgage rates might rise, she recommend that we lock in the rate that night. We did, and the mortgage rate went up by 25 bps the next day! :) In short, you cannot go wrong by having her as your mortgage broker.

    Broker One Mortgage - mortgagebrokers - Updated August 2026

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