Honestly this place is terrible no words can explain how bad it is. I wouldn't even give it a one…read morestar. The staff is overworked, underpaid, hard-work goes unnoticed and unappreciated. Management is terrible, they expect all these expectations/high quality services from staff and employees but cant seem to notice that they're over working us. We are so tired trying to keep up with the pace of the work load. Doing our very best in every possible way to provide the best quality care for our residents. We love our job, thats why we tend to stay here so long and work for our residents. Please higher more people to put on the floor or give us a raise. So it seems like our work is actually worth something because the work load and pay isn't balanced. Additionally, instead of providing all these educational learning resources, because of how many warnings this building has gone through. Maybe we should look at why it even happened that way in the first place. Because literally everything we do is in a time crunch, of course accidents are bound to happen. Like it would be nicer if you hired more people to work, the work will be evenly distributed. There would be less of a rush and for things to be done correctly/accurately. But that int a topic y'all are ready to talk about because we know y'all can afford to hire more people to work but choose not to. Lastly, standing up for staff and employees. We are usually the first people to get accused of something and not even our own employer stands up for us. Which is why so many people leave. For example, one staff member that used to work there was accused of abusing a resident and was interrogated by police officers. After the interrogation they literally begged her to stay and work because they were so short staffed. When she was supposed to go on leave due to the allegations, and for an investigation. It was probably so traumatic for her but they just expected her to continue working. When her livelihood was on the line. Which just demonstrates that there is no support for their staff and employees. So furthermore, do a better job, there is a lot of improvements that need to be made. Im even surprised this place is still running and operating when administration is doing bare minimum and it just trickles down to all of us.

The most wonderful health care facility around, my family member lived there for seven years - they…read moretook exceptional care of him.

This is the place you hope you hope you never end up in. Smells like piss. The staff is low low…read morequality.

My Dad is there, and they have been wonderful. The food Meh. Therapy is wonderful. Private room,…read morePrivate Bathroom.

I am in my 7th year at BrightStar Care St. Croix Valley , and work as a Care Consultant/Sales. I…read morecontinue to work with a Team of high quality experience in the In-Home Care Field. I work as a Team that is caring, loving, efficient, goes over and above to provide services in the homes of people needing cares and help. We have an owner, that invests and cares about each of her employees in many ways. We have a clinical team of Nurses that are highly professional, well educated, never hesitate to go that extra mile to help our clients. They are a team of nurses that are passionate, loving, always there to serve and help in all possible ways, without asking why! They supervise our field Caregivers with humility, and educate them on all up to date skills. I highly recommend BrightStar Care St. Croix Valley for your in-home cares or a place work! We are hiring Caregivers and RN's with 1 year experience or more. Give us a call if you are interested! 651-234-0044

I love this place! I was afraid to work home care due to what I've heard about other home care…read morebusinesses. The ladies are all amazing and nice, very understanding of schedules and the fact we can create our own schedule is great. I need two full time jobs and this place allows me to work a full time position while working another full time job. The training was great and they seem to really care about their workers. I would choose BrightStar care any day and every day! They don't make it a big issue if you call in sick and check in on you to see how you're feeling. Its a very organized company and I feel as if Ill never have a complaint. They are a great resource for my resume as well. I LOVE BRIGHTSTAR CARE OF ST CROIX LAKE ELMO!

My 56 year old brother spent two months in hospice care at Galtier. Yes, the building is old and…read morethe rooms small, but the love & compassion of the 3rd floor staff was outstanding. Angels all. Administrative, nurses, aides, dietary...I cannot say enough about the loving service they gave my brother and our family. God bless them all.

**UPDATE - NOT REMOVAL**…read more If I could give NEGATIVE STARS, I would. I came here to recover after surgery. Healthy medical recovery may not be possible here. Within minutes of arriving, I wanted to leave. The place is a typical, dump-like nursing home that you see on "Dateline Investigates." The place is dirty and needs a lot of repairs. It seems like this place has been neglected for long time. It's 81 outside and the A/C is not working properly. My call light has wires exposed (See photo). If I would not have been in so much pain, I would have taken pictures of several other safety concerns. My intake was done on the other guy in the room that arrived earlier in the day. All his trauma and notes are being entered into my file. HIPPA, anyone? When I left the hospital, my pain was controlled at a 6/10. Due to their evening/overnight staff's lack of concern or respect, my pain kept increasing throughout the night. I had to plead for my medication AND THE FULL DOSE. When I asked for more ice packs, I got one disposable pack that was supposed to cover both my back and ribs. I would ask for more and get lectured out by the male staff who is wearing a zipped up winter jacket with the hood up. When the Social Worker came in, I let her know my thoughts and feelings about the situation. When I shared this post, they were shocked and started to try to make things right. Between my roommate keeping his TV and lights ON ALL NIGHT and the overnight staff YELLING at the guy in the room next to me to stop peeing in the hall and waling up and down the hall with no pants, I did not sleep at all! In the morning I called my surgeon and advised them of my situation, my pain was now at 10/10! I was told to call 911 and be brought back and admitted through the ER. It is sad that the only way I was able to get the care I needed was to call 911. What makes my heart sink even more, is that BOTH Paramedics told me how much they hate coming out to Villa locations. They shared that this is not the first time something like this has happened. THANK YOU Villas for setting my recovery back days to weeks! They asked me to remove this post. If they can make great strides and show me they can do better, then I will consider updating or removing this post. But, due to their negligence and abuse, I will keep this post up (and possible more) The moral of the story: The Villas at St. Paul is NOT a place to go to recover, it is a place you go TO DIE!

My husband had a bad experience at the transitional care. So sick and no one concerned. Got him…read moreback to the hospital and transferred him to Presbyterian Home TCU in Roseville. Night and day difference.

Please do not put your loved ones here if you have any other choice. The staff is disinterested at…read morebest. It's this lax and uncaring "caretaking" that is so heart breaking.

As a staff member here I highly enjoy the environment and the giving the services to the residents…read moreto make them feel welcome and at home. The staff that work here are clean, genuine and have great personalities. The residents are usually active and busy with activities and in the summer time everyone is lively. If you decide your parents need a nursing home. I highly recommend Augustana Care in minneapolis

From the owner: The principles that guide our work:…read more To value older generations' talents and experience To provide the care residents need, when and where they need it To connect residents to the people and things that mean the most to them To support residents and families with spiritual care that speaks to who they are