Never got to share my experience from the other day. I actually saw that this is a popular…read morephotographer spot since the architecture is a selling point of this place itself. I got to get some pictures, tie up some loose ends with a very helpful librarian, went on a little side quest to the the second floor in the business room where I found a few amazing books that were showcased. I love that they showcase books as looking through the isles is a little daunting. Using the online portals to sign out books for book check out is an amazing tool. Book drop off drive through is great, don't even have to get out of the car. Parking is by meter conveniently all around block. Lighthouse is so neat! The children's area librarians are incredibly sweet and knowledgeable, you see a lot of the same staff here which is also telling of an environment I feel. Inner city so it sometimes it attracts loitering, but overall it's well kept.

I was harassed and questioned by library manager Heather NcSorley about what I identified as. I do…read morenot and no longer recommend using this library. Go to another location. Instead of using the drive thru and being questioned about what I identify as I will use the inside self checkout to not have any interactions with the staff. Never have I ever been to a library with people so rude and disrespectful

Writing a review for a library is amusing to me. I've always been a library lid, I worked in public…read morelibraries for quite some time and now I teach about public libraries in an master of library and information science program. But obviously not all public libraries are the same. I've been meaning to visit this library since I moved to Milwauke, but I never made it happen. So, I was delighted that the Tosa Library was very close to my last errand of the day which happened to be in Wauwatosa. Such a lovely, sunlit space with creative and quirky art that refected this community. I roamed the teen, children's, and adult sections and was delighted to encounter helpful staff in each section. A true highlight and community asset of Tosa!

Always love this library. It is generally easy to get into and out if you're in a hurry. The staff…read moreare very friendly, helpful and patient with some folks who just want to sit and talk. They have great recommendations and have different areas throughout for you to try something new. Don't forget they also have passes to museums, the zoo, etc that you can rent out, too!

Excellent library! Their staff is welcoming. The facilities…read moreare great and its programs, outstanding.

I love the Menomonee Falls Public Library. The staff is…read moreextraordinary; friendly, knowledgeable, and available. The building is clean and well maintained. There are continuous improvements; the coffee shop, programs and materials. I am very grateful. Karen K. December 14, 2025.

I'm extremely disappointed in the Waukesha Public Library. I went to check out a book, but when I…read morelooked at the cover it was marked as a "rental." You have to pay $1.00 to hold on to the book for a week. I'm sorry but this is the LIBRARY. Aren't books supposed to be free to check out? If I'm late to return a book, I'm fine paying a late fee. But having to pay to check out a book? Pretty ridiculous in my opinion. It just seems like they're trying to nickel and dime you.

Beautiful space, great services, and excellent customer service! I'm really a fan of this library.read more

I wish this library was better than it is but it suffers from a few big issues. The main one is…read morethat it is very difficult to focus when inside due to there being no enforcement of volume levels. This seems to be a common trend as people are afraid of being labeled as "Karens" or be seen as rude, but libraries are meant to be quiet. What I am referring to is not muffled chatter or sneezes, it is full on obnoxiously loud conversations and children screaming. Part of this is difficult to fix due to the establishment being relatively cramped, with the children section barely seperated by a thin wall from the sections for reading, but primarily is due to the employees not making any effort to remedy this. I understand that libraries are communal areas and children are part of that community and should be provided experiences to learn and grow. I think it is very important that the library allows them to do this, but when they get obnoxiously loud, and begin to run around, I think the librarians are obligated to correct this. I understand this may be awkward, as that should be the job of the parents, but when they let their children treat the library like a playground, I think it is the job of the librarian to enforce the rules. Though I live much nearer to this library, I have made a habit of driving to Pewaukee's instead. For some reason, the library-goers there seem to be much more polite. Also the hours at this library suck. Sorry to be a negative Nancy, but I'd really like to see this place improve.

How can I rate a library as anything but 5 stars? But they deserve it. The kids said this is the…read morebest library, but I can't vouch for their criteria. I like how they have everything connected online, with requests for physical materials, text notifications, and ebooks. Staff has been excellent, and the social distancing has been good too, though not all patrons seem to be on board. But what's better for staying safe than reading a book? Or grabbing a movie? Check out this library.

Very basic library compared to other Waukesha County Libraries…read more Very limited hours Very limited resources

Great library in terms of layout, book selection and resources. Kept at a comfortable temperature…read morethroughout the year, and hosts a number of community activities for the surrounding area. Despite these positives, however, they seem to have a bit of an issue keeping the volume down. Since it is a library, I expect it to be a relativelty quiet environment which is conducive to reading. Though it is usually the case that it is quiet, the exceptions are very noticable. Obviously, when kids are present, they are going to make noise, this is to be expected. What the real issue is, is that there are areas that are designated as "quiet zones," but there is really no enforcement of this. People converse and children shout, I don't like to be the guy to shush them, because no matter how politely you do it, you always feel like a jerk. What would make this much easier is if the employees did it, they have the authority to and it shouldn't be my job to keep it a quiet environment. That being said, it is still by far the best library in the area. Pauline Haas in Sussex, Menomonee Falls and Germantown libraries all suffer from noise much worse due to the structure. In addition, the staff have been very kind and helpful whenever I have had questions or requests. The chairs are very comfortable, the tables are kept clean, charging outlets are plentiful and conveniently placed and it has a very nice atmosphere. Overall an already great place that could improve if the volume rules were enforced.

This is a great library with a great children's department! Mr. Peter is our favorite!read more

Awesome library in what they carry. They have an arts and…read morecraft room plus an extra computer room(lab) , puzzle exchange, large video selection plus Blue Ray. And a gift shop This is a 2 story building

Volunteered to help with a Candy Land project and had the best time!!the library staff were amazing…read moreand the project was fun and easy. There were various activities and several people of different generations working together to make this project for kids as a library project! If you are looking for something to do that helps with he community and is fun and engaging PLEASE checkout the New Berlin calendar for activities