I never write reviews, but really had to for Brooklyn Mayd. I bought my first bike ever a few months ago from Sean and the experience was fantastic! He showed me everything I needed to know about the bike and took care of all the paperwork for me. I am by no means an experienced rider and had a few operators errors when I first took the bike home, Sean was great and helped me figure out what I was doing wrong and never made me feel bad! Being a woman and a first time bike rider, the experience could have felt really intimidating, but at no time did it feel that way with Sean and his team. I LOVE my bike and recommend anyone looking to go see Brooklyn Mayd! They are the best!! read more

I wish they would let me put no stars because thats what this place deserves. I actually worked for this shop for one day and it was a joke. The mechanics aren't allowed to socialize with each other, if they do Sean will fire you or move you to another shop, where they do half ass work also. I stopped in the other day because i needed a 40 mm torx bit for 60 seconds and the girl at the counter was a nasty bitch and I said something to her about being rude to customers....the mechanic came out from the back and he didn't even speak english. He looked like he had no clue..asked him about a torx bit and he didn't even know what i was talking about. No folks, take your bike somewhere else or you will walk out with more problems than you came in with.. read more

Although I've never purchased anything here, Sean and his staff is always welcoming and friendly. They always take the time to give me quotes and answer my questions. read more

Went here over the weekend to purchase a scooter. The bike is listed $1999.99 online and when we arrived "Mike" decided the bike would cost $2,700. There were no bike available to take home, which he told me there were when I called prior to driving from NJ. When asked why the cost was so high, his answer was because they have to get the bike ready to ride. No where in America does it cost the price of the bike to get it street ready. SCAM ARTIST!!! read more

Came here for a valve check (which I was told was free unless there were adjustments) and a spring tuneup. Owner was very friendly and explained everything that would be done beforehand and no charges or changes would be made without my approval, cool. I mentioned I had just changed the oil and coolant prior to storage and I don't think it needed to be done for the tuneup. Also kudos for being open somewhat early on Saturdays. Valve needed adjustments, ok fine but was told there was significant labor charges for the valve check due to getting access to the area...which again I understand but I don't think that was priced into cost. Needed to new brake pads which I agreed to but they also included a coolant and oil change along with the other spring tuneup adjustments, overall cost was over $700 which was a lot more than I expected. On bright side was offered a free oil change next time as well as a one time free riding class which I was keen on since I am a new rider and would love more instruction after the MSF. Got the oil change but could never get around to scheduling the free class and is now no longer offered which I didn't think was fair. Another bright side is they did clean my bike after the initial service which was a nice touch. read more

Sean and Dustin were super helpful when picking up my NIU scooter. They were super patient with me when the scooter arrived late from China, answering every question I had and keeping me up to date with info as soon as they got it. They helped me outfit it with accessories and we're super nice with figuring out all the details so I could leave same day with my ride. Great guys! read more

00pm(UPDATE:) Recently I had to get my bike serviced by another shop and I was not surprised to find out that the last mechanics that worked on my bike (Brooklyn Mayd), installed used electrical parts from a totally different bike. Sean (owner) sold me electrical hardware that he assured me were new OEM parts when in fact, that wasn't the case. Word is out on how big of thieves your shop is. Just about everyone I meet has had a bad experience with you. Now, he is replying back to customer's reviews, knowing very well he is being exposed. You gotta' be kidding me Sean !! Offering your false apologies to everyone and that's not how you do business there ?? ---- Wrong !! ---- That is how you do business there and you know it very well !! ---- You are the mastermind at scamming those you can and raping some wallets whenever possible. Don't worry, your bad karma will catch up to you in the long run. I don't have the time to waste reporting you to the Better Business Bureau or taking you to Small Claims Court. However, I will continue to make everyone aware, from my personal experience, of how Brooklyn Mayd really operates... read more

Took my bike here for inspection. The shop owner showed me what needed to be fixed and was able to complete everything within 24 hours. Very professional interaction and will definitely be coming back for future service. read more

Very unprofessional and overly priced for no reason. I needed my bike chain cut cause it was too long, and I didnt have a chain cutter to do it, so I came over here and he wanted to charge me $50 to cut 1 link... I asked why it would cost that much and he said word for word, "take it or leave it" with no explanation. I've come here before and have always been treated like garbage -- he's either an ass naturally or is racist. I left and went to a bicycle shop and got my chain cut FOR FREE. Don't waste your time giving your money to this man/place. read more

At the start these guys were pretty good. Justin is about the only good thing there. No comment on the mechanics. With the exception of a few things like the state of the bike I bought from him, everything was pretty alright. Bike was supposed to be in working condition, all of a sudden I have to take my battery out every night to charge it since the charging system in my bike isn't doing it. Noobie mistake happens, I get got for a large repair on top of replacing dry rot tires I'd been riding around on for a week or two after buying it that came with the bike. Get those things fixed and the bike is great. Then I get pit maneuvered by a cabbie and bring my bike back. I start getting in contact with the shop and his insurance, some new girl tries to SELL ME MY OWN BIKE TWICE. He cuts me a pretty steep deal on essentially just getting my engine back to the condition it was in when he sold it to me (undid a tune and adjusted the clutch), as well as straighten out a rear set. I ride home in a heavy rain after not being on a bike for a month and my handlebars are buggy resulting in me being thrown over the bars the same day I got it out of the shop. I attempt to reach out about some parts to fix it and don't hear anything. Cabbies insurance decides not to pay I reach out to Sean for the invoice, he says he'll email me, and I never hear from him again. read more

Brooklyn Mayd Powersports - Sean still not sending that invoice - Motorcycle Dealers Near Me - Bushwick, New York

Update: once I got home from getting my tire patched I noticed my license plate looked different. Turns out Brooklyn Mayd took off my license plate frame and replaced it with one of their own. Wow. Extremely unprofessional for them to do that without asking me. I'm very disappointed in their lack of integrity and will try to find somewhere else to go before returning and giving them my business. read more

i wish we can give -5 stars to this place! listen to the bad reviews! they aren't lying! this places is horrible!!!! horrible!!!!! the bbb needs to should these crooks down!! my husband brung in 4 different bikes & within the spand of 4 1/2 months & spent over $12,000 to get things fixed for our bikes and what sean charges doesnt match up to the work!!! scarmmer for sure! my husband gave him the benfit of the doubt & each time he had to bring all of the bikes back because the job wasnt done properly!!! not to mention ordering unnecessary things my husband didnt need or ordering the wrong things for our bikes!!! he over charges as well for small jobs!! we are disappointed & advise everyone to think twice before doing any type of business with him!! read more

Many thanks to Sean, Dustin and the team at Brooklyn Mayd. I love the bare-bones "family" approach to the way the place is run. There is a definite sense of familiarity as soon as you walk in the door. They were on point with with the entire sales process, answering all my questions and offering lots of extra advice. They were even able to expedite the sale and paperwork so I could ride off in no time at all. When you deal with Sean, you're treated like a friend. He's not just making a sale, he is creating a relationship with customers, like myself, who will return again and again. The guys make great suggestions regarding bikes and accessories, but there is absolutely no pressure to up sell. Their main goal is for you to be happy and confident with your purchase and for you to become a returning customer and friend. It certainly worked out that way for me! read more

Cannot speak highly enough of Sean and the team at Brooklyn Mayd. Knowledgeable, friendly, completely transparent on all relevant info about everything. Total home run. Will be using them for service and will definitely buy from them again. read more

These guys care. I needed a simple battery charge. They took time to help me and treated me like I was buying a brand new bike. Solid owner and team. read more

Don't come here they overpriced they are dishonest they will charge for for whatever they can .made up stuff. I came here for a flat tire on my 50cc Scooter they charge me$370 like wtf. read more

DO NOT BRING YOUR BIKE HERE! I brought in two bikes at the same time, they needed minor adjustments to get back on the road. These guys rebuilt my carbs for no reason and did them improperly. Neither bike would accelerate properly. I took the bikes back multiple times, they rode them and said they were fine when they weren't. I missed an entire year of riding. They also charged me for work they didn't do as well as parts they didn't install. read more

Great shop. Turned my bike around quick, didn't even charge for parts on a small repair. Nice guys, too.

Sean has always taken great care of me, especially in a pinch. He's towed my bike a few times (flats, snapped throttle cable, etc.) and made it as smooth as possible so I can make it to work while he handles business. Even though he's a Patriots fan, I'm backing him. read more

AVOID THIS PLACE!!! This Place has one of the Worst Customer Services i have ever experienced, especially from the owner Sean who is a Liar, Manipulator, and a fraud who overcharges you especially if you are a new young rider who he can take advantage of... my bike was damaged and after sean checked it out he said it would be around $2,000 just in parts , next day i return to tell him im taking my bike else where and all of a sudden he says he can do the job for $1,200 and promised it'll be done in 2 weeks max, i ended up getting my bike back a month and 2 weeks later and it was filthy ... they overcharge you and then take very long to work on your bike... and the 2 times they worked on my bike they gave it back to me filthy and scratched up on brand new parts . Im very suprised this place is rated at 4 stars , they are the worst and theres a reason sean cant keep he's employees around for long... this man talk to people like shit and walks and talks like hes better then everyone... read more

The service department is solid. The owner, Sean, gave me personal attention from start to finish. Their work on my Triumph Street Triple was impeccable, and the fact that it was finished on time and in less than 10 days was awesome -- every other shop I've ever dealt with takes more than 10 days just to order the parts. They also kept me up to date proactively and handled insurance billing without any prodding or phone-tag -- again, super rare. I was looking to build a relationship with a shop, and that's exactly what I got. Definitely give them a try if you need service on your bike. read more

BEWARE. I came here and purchased a scooter DESPITE some negative reviews but I REGRET this very much. Let me tell you my story. I go into the shop one day and ask for a trunk to be put onto the back on my scooter. The owner sean tells me that he is gonna get a really nice top quality one. He says 580$ and I think damn that seems expensive but I dont say anything and pay for it before its installed. I come back when it arrives and when its finally attached to my scooter its some 60$ piece of junk. When I spoke to sean he told me that He was gonna order me a rack and a trunk but only ordered this low quality trunk. I rode halfway home and the screws dug into the back of my scooter. I go back and complain and weeks later they attach a rack. I go for a ride with nothing in the 60$ trunk and it cracks completely in the back. I call up and tell sean the situation and he tells me to call him the next day around 4 and come in so he can see it but call ahead so he knows im coming. The day im supposed to go in; I call twice with no answer. When I arrive the owner comes out and says "why are you calling me so much?!" I was very confused cause I was just doing what he had told me. He looked at the broken top case and was eventually able to get me another better quality one. Also by they way when they attached the rack one of the screws dug into the back of my scooter. Long story short this was a huge hassle/waste of time and money. Come to this place if you want to be over charged and have your time wasted and bike damaged. read more

Went to have Ped slicer installed on brand new bike, which involves drilling two holes into fender. Paid $130 bucks. Installed too close to headlight which bent up the plates (also 130 bucks). Took it back and the moved the plates down on the fender, which involved drilling two more holes and plugging the other two. They straightened out the plates and touched them up with paint. They were supposed to call when done, but never called. I just stopped. By before they closed and picked it up. Measure twice cut once my friends. And if you screw up, at least give the option of new fender new plates, which is something I'll have to do if I sell it. Also, the repair guys yelled at me for using the shop entrance instead of the store entrance, and when you've already effed up someone's bike, probably isn't your best move. Giving two stars because they fixed it up as best they could on the same day I took it back. read more

Sean and team kill it! Had a slow leak and needed a complete tune up before a long weekend ride and these guys turned it around in a couple hours. Great service and good advice. I'd recommend. read more

Sean and Justin are awesome. I bring my 2014 kawasaki here for all its needs. They always service it in a timely fashion, keep me posted with any updates with a phone call and are above and beyond friendly. Also realistic and reasonable with prices on products and labor. Not the cheapest Iv ever seen but also never got screwed. Come check this place out read more

Sean and his team are amazing. Super solid, stand-up people who helped me out when my scooter was stolen, completely trashed, and then recovered by the police. They got the scooter up and running perfectly and helped so much in dealing with insurance. I Just bought a motorcycle from them as well. Sean went out of his way to make sure it was perfect. I'm pretty short (5'3) so Sean lowered the bike to make sure it was comfortable for me to ride. Very fair and trustworthy folks. Highly Recommended! Kate read more

Do not Bring your bike to this place If you really care about your safety.My rear Wheel axle nut Was very loose Thank God nothing happened To me and my wife.And I also Had gotten A m4 fully exhaust With a power commander Which he charged me 2800 And didn't put on the Power Commander You would think He would have gave me money back for not Installing The Power Commander So Fellas and ladies I repeat Do not take your baby's here! read more

Had my Husqvarna serviced at Brooklyn Mayd. I also had them install rear blinkers on my bike. Justin, and the owner Sean treated my bike and I perfectly. These are great guys who will do you and your bike just. Highly reccomend them; I will be coming back for my next service and any other customizations I need done on my bike. read more

The new owner bought Y2K and it's great that he did. The people there are much more knowledgable and personable, and they got my bike done super fast. read more

Brooklyn Mayd Powersports - Motorcycle Dealers Near Me - Bushwick, New York

Shawn and his team are amazing!! Time and time again they surprise me with their generosity and professionalism. If you're looking for a shop look no further. They've made a lifelong customer out of me. read more

Sean and his staff are excellent! I bought my first motorcycle through them. I assumed I'd be buying through craigslist, since I just wanted a cheap starter bike, but they were selling a used bike in excellent condition that met all my specs for a *very* reasonable price. I'm new to motorcycles but research everything obsessively when I start a new hobby -- Sean was extremely helpful, informative, and responsive without being condescending. He negotiated an even better price on the bike, threw in a tuneup, delivered it to a garage while I was waiting on out-of-state plates. And he's been equally helpful and decent in counseling me through stuff like gear (and cut me a deal on gear since I bought the bike through them). His staff are all super friendly and nice too! Highly recommend across the board. read more

The owner Sean WILL CHARGE YOU FOR WORK THAT IS NEVER DONE AND PARTS THAT ARE NOT PUT ON. Came in for a jet kit and a carb cleaning. When I came back after a week I was told that it was done, but he couldn't give me the rest of the jet kit b/c he used some spare jets he had around, though he still charged me for a new kit. Also charged me for an oil change and filter I did not ask for. Once I rode around the block it was easily apparent that the carbs had not been touched, though Sean swore it was fixed and thats how the bike should run. Complete BS. I gave him a second chance to fix it with the exact same results. I ended up getting all my money back, HE WAS TRYING TO CHARGE $700 for work that was never done. WORST SHOP IN NY. IF THIS ALREADY HAPPENED TO YOU MAKE SURE TO AT LEAST GET YOUR MONEY BACK. OTHER WISE AVOID THIS SHOP. read more

Quality service, good prices, and get your bike back when they say you getting it back or sooner!

Amazing customer service! Got an accurate quote over the phone for parts and labor and scheduled a next-day morning drop off to get turn signals installed on my new bike. Four hours later after a rainy morning everything was finished and I was out riding just as the sun came out! Everyone here is an absolute pleasure to deal with and I will 100% be back for any parts or service I need. read more

TL;DR: great work, completion of work EARLY, and some of the work done for FREE. Cannot say enough good things about Brooklyn Mayd. Picked up a 2012 Duc 848 Evo Corse from a guy off Craigslist. I call Brooklyn Mayd in the morning and make an appointment for an overview. They're able to take me in that afternoon. Efficient, and the rest of the experience was likewise. I get there in the afternoon, and the owner, Sean, gets to me within 5 minutes of my arrival. Again, efficient. Sean takes a look at the bike and then asks me a few pretty direct questions: 1) Has the bike been turning smoothly? 2) Has the bike been hesitating coming out of first gear, but only out of first? In fact, the bike had been weird in turns but I figured that was just me needing to get used to an 848. Sean had me run my finger over the contact surface of each tire. Sure enough, there were ridges, sort of like an egg but in a belt shape along the circumference, just off the middle, on each tire. Sean explained that while the previous owner had taken good care of the bike, starting it regularly, he had neglected to maintain sufficient tire pressure. The bike had been sitting on tires below adequate pressure, which caused the tires to flatten in the middle and creating ridges on the contact surface. He recommended a set of new tires. Now, an unexpected recommendation is oftentimes a sales pitch for something you don't need in disguise, but that wasn't the case here, and Sean's conduct in total makes me think that that would never be the case at his shop, ever. He didn't just tell me I needed new tires, he showed me proof and took the time to educate me on why. More on this later... With respect to the hesitation, again, I figured it was me not being used to the power band on a superbike that was causing the bike to be jumpy and choppy coming out of first, but no. Sean said that an engine flush / overall tune up would solve the issue. Sean said he would give the bike a full service, cleaning out the calipers, going through the engine, changing the oil, greasing the chain, checking fluids, checking hoses and seals, changing the tires, etc. He asked me to be patient and said this would take around a week. I said fine, no worries, more concerned with the fact that I'd missed the tire and throttle issues which, in hindsight, were terrible. I mentioned that the guy I bought the bike from was 3 inches taller than me and outweighed me by around 60 lbs. Sean took down my height and weight range (everyone has a low and a high, and Sean's process takes that into account) for a suspension tune. Sean called me four days later: the bike was done. What? When have you ever heard of repairs being done early? Honestly the efficiency of Sean and his team make me wish for an extra star. Bike was done as promised. I'd asked them to throw on a battery tender hookup and they did, for free. They also didn't charge me for swapping out my clutch and brake levers with shorties (I brought in the parts). Again, what? Free work? Yes. But here's the most important bits: 1) The suspension tune came out perfect. Even without me being around to sit on the bike while it was being adjusted, just from paper numbers, Sean was able to make the bike feel like it was custom fit just for me. 2) Test riding the bike on the new tires and with the engine refreshed, the bike rode easier and nimbler than my Kawi Ninja 300. What I had chalked up to my not being used to the 848 was in fact two issues (three if you count the suspension / fork rake issue) that were actually putting me in danger without me even realizing it. They also detailed my bike, again, for FREE. See above re: just be nice to people and they'll be nice back. Sean also told me to bring the bike back in 250 miles so he could retune the suspension after it settles in with me....you guessed it.....for free, included as part of the suspension work he'd just done. But here's the kicker: I told Sean I was thinking of doing a Termi exhaust on the bike (it's currently stock) but that I wasn't unhappy with how the bike sounds now. His response? Don't bother then. Where Sean could easily have made another $1,000 in parts sales and probably 2.5 hrs in labor, he said hey, if I'm happy with how the bike sounds now, leave it be. But that's what makes me wonder if whether these people on here complaining about upselling or being ripped off at Brooklyn Mayd are secretly just competitors or reviewers paid off by competitors. I basically tried to give Sean more money and he said no. Bottom line: this shop is about doing right by clients, educating them on their bikes, keeping them safe while riding by catching issues early, and delivering results faster than expected. I can't think of a more worthy place to have my bike worked on than Brooklyn Mayd. read more

Purchased a Buddy scooter a few months ago and have been going here for service ever since. The owner, Sean, is a great guy and they do good work! I will continue doing business here because the customer service is outstanding. read more

Sold me chain lube. Seemed really expensive so I asked why. He said it was because it was really good quality. I needed it now so I just bought it. I looked up the brand and it goes for 65% cheaper everywhere else. Such a con artist... read more

Generally higher prices than most competitors, however work is done well. Do your homework before coming so you are not taken advantage of.

Motorcycle mechanics are notoriously shady characters. Sean over at Brooklyn Mayd deeply defies this stereotype. He took me over every repair he made in great detail, gave me a better than fare price, and most importantly got my bike running beautifully. Don't go anywhere else in NYC. These guys are the best. read more

Great shop! Been in business forever for good reason. Neighborhood feel with super nice and knowledgeable people.