Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

just bought my second dirtbike from here Sabrina and Robert were very helpful and gave me the best…read moredeal will be back again for another

Robert was helpful, I recommend you do business with him. I purchased my 700R raptor from him and I…read moream happy!

Met Zeus , knowledgeable, polite and listened to what I required …read more Was a very pleasant experience

These guys are not interested in getting my money I guess. I went in today and no one acknowledged…read moreme at any point. I noticed everyone was busy doing whatever they are focusing on but if a customer walked into my business I make it a point to say something. Poor customer service today . I spent 8 minutes in the store and when no one acknowledged me I left. I traveled from Long Island to check out your selection on motorcycles and scooters but I guess they are making enough money that customers walking into there store is not priority. Come on guys I walk into a dealership and I usually purchase something. After today I will definitely not recommend going here to purchase anything. Customer service is why we go to work!!!! Hope all goes well for this business but I will not be back. Peace.

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

This will be my second review for what I believe to be the best motorcycle dealership I have ever…read morehad the pleasure of dealing with. If you want quality custom service and to be treated like family, this is the place to go. I have over 40 years of riding experience and highly recommended this place. They sell every brand and will find the bike you need one way or another. Love this place!!!! , Jorge M.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

Most incredible motorcycle builder in America,, plus throws the most awesome block party around,,,…read moreI'll be there in two weeks for it can't wait.

they host a killer block party in the summer .....take a ride down to nyc and get pumped....so…read moref'ing sick.

Everything about this shop screams "you should stay here and always use them for your bike…read more Professional skilled mechanics that know bikes and decent prices. It's a no-brainer... VaxMoto.

I've been storing my Vespa at Vax Moto for over 6 years, and it's been awesome. It's hard to find a…read moreplace in the city where you feel totally confident leaving your bike long term, but this place nails it. Justin's super knowledgeable and always quick to respond whenever I needed to swing by or get access. The vibe is laid-back but pro--definitely a go-to if you're looking for solid storage or a collaborative spot to wrench in Brooklyn.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.

Places a small overcharges don't recommend don't have every part in stock wouldn't go back again. I…read moreprefer motorcycle superstore/ or JP cycles

Knowledge is priceless, and Tom has a LOT of knowledge! I…read morebrought my 1981R65 in to have it check out and I'm so glad i did. Tom took the time to go over the bike with me in great detail, and gave me a list of priorities for repairs. We agreed on a list of things for him to do, and a list of things that i could do myself to save some money. He worked within the budget I had and did a quick turnaround to get me going MUCH better than before. Tom knows BMW's in/out and i wouldn't want to take mine to anyone else. Honest, knowledgeable, thorough, and worth every dollar spent! The best part was that Tom check on the bike a couple of days afterwards to make sure that all was well, and AGAIN a couple of weeks later. Customer service like that is hard to come by these days. Really couldn't have asked for more!! A+++