A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

The salesman at this location was very knowledgeable on everything in the store. He gave me great…read morerecommendations on clothing, gloves, helmets, etc. I do not live in NJ, but I will be visiting this store again.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

I love this store!!!…read more Excellent Service!! Sooo helpful! Excellent selection!! Trimmings, jewelry, hair care Reasonable prices!! Very competitive pricing!

I cant believe no one has reviewed this place yet... it is kind of hidden and hard to see from the…read moreuntrained eye, but this place has everything a guy could ask for. Knifes, nun chucks, swords, swat team uniforms and more.... specialty lighters, wallets, customer T shirts Kung Fu how to videos and just everything related to COOL. If your looking for a nice gift or something sharp to play with this place has it all. (ninja stars) I cant even name all the interesting items they sell but you should check them out if your in park slope and looking for a unique experience.

I am a collector of Ducati motorcycles and vivid passionate collector of the newest and best gear…read moreavailable. Dainese has been my favorite brand for decades and the experience of shopping at the NY store has been one of the best selection and service worldwide. I often go out of my way to visit Dainese stores in countless cities around the world (Italy, France, Japan, US, Germany, etc) and the New York shopping experience by far has been my favorite thanks to Victor! His attention to detail and a tailored experience by far has always exceeded my expectations. Thank you Victor!

Service is top notch! None of the typical attitudes you can encounter at motorcycle shops. Team was…read morefriendly, knowledgeable and extremely helpful. I will go out of my way to use them when I need any gear!

Places a small overcharges don't recommend don't have every part in stock wouldn't go back again. I…read moreprefer motorcycle superstore/ or JP cycles

Knowledge is priceless, and Tom has a LOT of knowledge! I…read morebrought my 1981R65 in to have it check out and I'm so glad i did. Tom took the time to go over the bike with me in great detail, and gave me a list of priorities for repairs. We agreed on a list of things for him to do, and a list of things that i could do myself to save some money. He worked within the budget I had and did a quick turnaround to get me going MUCH better than before. Tom knows BMW's in/out and i wouldn't want to take mine to anyone else. Honest, knowledgeable, thorough, and worth every dollar spent! The best part was that Tom check on the bike a couple of days afterwards to make sure that all was well, and AGAIN a couple of weeks later. Customer service like that is hard to come by these days. Really couldn't have asked for more!! A+++

I can second the poor customer service. Placed an order 2 weeks ago and have gotten no…read morecommunication from them. I have emailed them many times with zero response. DO NOT ORDER ONLINE luckily I'm I ln nyc often. Gonna pay them a visit in person next week

Cute little spot. I'm sure it's cool if you are into motorcycles. The coffee is solid.read more

I was completely wowed by this place by all the gadgets they carry . They carry all kinds of gear…read morefor paint ball, motorcycles, skate boards and the list goes on. They had a good selection of old school looking motorcycles reminded me of Grease . Definitely worth checking it out if you are into any of these things .

I ordered a set of gloves last Friday (4 days ago) and just now received an email saying "Your…read moreorder has been canceled. Order #---- was canceled at your request and your payment has been refunded . I never canceled the order. Our helmet came in from PREDATOR DESIGNS - XS UNIFIED. Our knee pads are on their way from Leatt. I guess we'll get gloves from somewhere else. Sadly, we are starting a BIG ESK8 community and we'll be sure to share our dis-satisfied experience with Filipacchi with our followers. 6/30/2020: A week later and STILL NO response or explanation from Filipacchi on why they canceled our order a week after placing it.

They've come through for me a few times in the clutch with tire fixes, minor readjustments, or even…read morea tuneup. I've felt comfortable and safe riding after they have done their work. I completely understand all the bad reviews about their showroom service - it's pretty terrible. But if you go in knowing that you'll have a better experience. I can say that after waiting a bit in the retail space, they've been able to sneak me on their schedule on minor, but necessary, repairs, usually with same-day service. Can't give them 5 stars because the service is a pain, but have to give them a solid review since they've always taken care of me.

I went to check a bike they told me it was 4k$ and when i went to buy it cash they said the bike…read moreitself is 6300$ before taxes with taxes 8500 this place is extremely expensive they overcharge on any bike i dont recommend it at all

Place is awesome- tag came out of my shorty helmet so wasn't sure the size. I emailed- and they…read morecalled me within 10 minutes. I didn't connect on the phone but they emailed me as well. Great customer service. I ordered the helmets and got a shipping notice a couple hours later. Highly recommend.

If you live near here and ride on 2 go immediately!!!!! If it's a ride trip out here take it. This…read moreestablishment is located down on the docks in a cute little neighborhood. I was totally surprised by how much stuff they had in their store. The clothing is amazing! Great selection of vests, jackets, eyewear, jewelry, helmets, patches and leather bags and goods. One of the owners was helping us and couldn't be more accommodating. There's motorcycle parking in front as well. Also, they require masks and that you sanitize hands with provided cleaner when you enter the store. We spent some time in here looking around and kept finding more and more stuff we love ! I recommend you ask to join their email list, as they have some good sales. Don't wait! Visit this great place today

TLDR: Heroic makes a good suit, but their post purchase product support is better than any company…read moreI've ever seen in any industry. I discovered Heroic online after realizing one of the major items holding back my motorcycle riding was the poor fit of my motorcycle gear. If it was properly sized in one place it was off in another, and I was tired of trying to make compromises. I'd never heard of the brand (they're still unknown out west mostly) but came up in searches. After researching the brand and seeing a solid reputation I decided they were who I wanted to do my suit. I'll jump forward and say after receiving the suit my support has been amazing. I have spoken with Todd, the owner, a number of times. A few issues came up (a seam on my gloves I wanted reinforced, the 'grip pad' on the inner knee getting beaten up by my StompGrip) and he had ready solutions at hand. Then I ended up in New York and ran by the shop -- this was an amazing experience. He did all my measurements himself to update my sheet and make sure they were done right, and we went over my suit together to check the fit and see if there was anything else he might want to adjust. Once riding season is over, I'm sending the suit in for a polish pass. That polish pass isn't needed, the suit is great, but I'm looking forward to every improvement he can make on the already great fit. The downsides: When I ordered the suit business was super busy. I had a fairly specific/unique design in mind and it took a while for the two of us to get on the same page. This was frustrating but ended up working out and now that I have my suit I understand how much attention he pays to making sure his existing customers are able to keep riding. My recommendation: Heroic is amazing, hands down. I'd highly advise that you head to his shop, if possible, if you're getting a suit. He knows how he wants the measurements done and hashing design details out in person is far faster than via e-mail. Even if you do it all online though, the resulting product is still top notch.

Had the pleasure of meeting Todd McNabney last night. I had been meaning to stop in for a while. So…read moreglad I did. Excellent establishment. The level of detail and the quality of material within his gear is incredible. Todd even let me try on one of his suits, and the weight difference from my suit, is night and day, i was shocked. He has everything you need to ride safe and look good doing it! Well Done!!!