That will teach me to not check reviews before calling!! I have never been treated so badly as a customer. They arrived without making an appointment or letting me know they were able to come out at all, which scared my renter (80 yr old lady). When I called to verify they had my correct contact information, the owner cancelled my water heater installation and hung up on me. 10/10 Will NEVER recommend Brooklyn Heating and Plumbing. read more

Spent lots of money with them had to come back for leaks and they charged me for that then a part failed and was under warranty they will not fix it without charging a call out so I suggested they dropped it off they refused so I don't suggest them for work if they dont stand behind there work or products read more

bought two furnaces and a split last three times sent out incompetent service technicians with little knowledge and no tools /took two service calls each one- billed each one..... used to be ok cannot recommend..... very poor read more

BEWARE. Overpriced and Horrible Customer Service. Came and did a very small repair job and received invoice in the mail. Owner was extremely rude and defensive when I called to ask about the invoice. After the fact, I contacted two other plumbers in the area to see if bill was reasonable and both implied, I was ripped off. I also spoke at my team meeting about my experience and two of my co-workers spoke up and said they used them once and never again because of how expensive they are. I will continue to spread the word as much as I can about Brooklyn Plumbing in Clarklake MI. Times are hard right now for everyone, so I hope this review helps save someone money. Defiantly shop around before hiring Brooklyn Plumbing. They are crooks. There are so many other plumbers that are more reasonable. There is a reason why Brooklyn can make it out sooner than most. read more

We called Brooklyn Plumbing for a quote installing a toilet. I had thought they were reputable and honest so I didn't plan to be in the house when they came. He gave my Mother the feeling he didn't want to do the job. Which must've been true because he tried to up sell her and left saying he would email a quote and never did. Overall, not honest, not professional. Will not be calling them again. Initially I thought I'd call the company and complain that their employee was taking advantage of my elderly Mother just to let them know. I then found out it was one of the owners who actually came out to her house. Sad, that's how they run their business. read more

Quick to give a quote. Called to verify appointment and arrived on time. Very friendly and speedy work while moving gas line. Only complaint is we did not get an estimate, he went to work, did it, and gave us an invoice. read more

I do not recommend this company to anyone. They came out to our home because we were experiencing Carbon monoxide, we trusted them to at least find out what the problem was and not just guess and hope. However, after a few hours, our home was again filled with Carbon Monoxide. The lack of knowledge and unwillingness to want to be there because it was an after-hours emergency call is uncalled for. When we called to express our frustration with the company, we were only provided excuses on the service provided. VERY DISAPOINTED. read more

I have seen the poor reviews, but I have had nothing but top notch service and reasonable pricing from this company every time they have had to service something in my home, from plumbing to my A/C unit. I have and will definitely use this company again for my plumbing and heating/cooling needs read more

Very professional, helpful and quick response. We are extremely happy with our new a/c unit that was installed. Everyone we had contact with at Brooklyn Plumbing, Heating and A/C was top notch. We would highly recommend their services. read more

I've heard the nickname "Crook-Lyn" Plumbing and heating. That moniker seems to fit according to another review. I'd add liars to the list of descriptors. Save yourself. read more

In 2013 I was new to the area and needed a soft water system installed and knew nothing about such systems. These guys came out twice during the install and charged me over $1300. I had the softener equipment so that price was almost all labor except for a few plastic tubes and brackets. They didn't need two plumbers to do the job and yet I'm sure that is part of the reason I was overcharged. Taken advantage of and paid the price! Beware. read more