Living in a 150 year old house, HVAC and plumbing calls are frequent. We tried most of the firms in the area and seemingly always an issue of timing, quality or knowledge. We were referred to Whitcher by a neighbor, and in 7 years with various needed repairs and updates, they've handled every task in a timely professional manner. I can't imagine any serious customer giving these folks less than a 5 star rating. Their emergency service on nights and weekends is SO helpful, too! read more

Worse company in Lenawee County. Had them install a tub and the tub won't hold water. Asked them to come back and fix since they said it's a one year warranty on work and they wanted to charge me. How's that a warranty? In fact, they said that they would come and take a look at it, even though I disagree with them not wanting to warrant their work. Then never showed? Seriously? Never showed despite saying that they would take a look at their failure the next day. Unprofessional. Let's not even get into scheduling the initial project. Dan was the most unresponsive and unprofessional estimator I've ever met. Tried to call him back at least ten times and texted several times to get my project scheduled. No response. Tried for weeks. Come 'on, dude. Seriously? When I finally inquired with their office about Dan's lack of professionalism, I get told he tried to call me and I didn't have a voicemail setup. Bull crap and untrue. I had a voicemail setup. Why lie? Go elsewhere. Do not trust these people. They are unprofessional, not trustworthy, and unreliable. I should have realized how bad this experience was going to be after initially dealing with Dan in the first place. read more

We had a really great experience with them! We had quite a few things that needed done/looked at and we had zero issues getting it all taken care of. The service was prompt and timely, and the cost was very affordable. I appreciate the level of care that went into our service visit and I highly recommend this company, thanks! read more

Whitcher Plumbing, A huge "thank you" to Jacob, your emergency plumber, who responded to my home in the very early morning hours of Saturday, December 4th. I had a water shutoff that broke, was leaking badly and a bathroom faucet that gave way from corrosion. The home is our primary residence and we needed help fast. Jacob did an outstanding job, was courteous and friendly. Jacob is a real asset to your company. Because of him, we will call Whitcher for any of our future plumbing needs. Awesome Service, Jacob! Sincerely, Greg Pici Manitou Beach, MI read more

I called at 11:15 am and they were out by 12:15 pm. They quoted a price before beginning their work, it was a clogged drain but turned out to be a bit more! They fixed it and were very professional and friendly! I would definitely call them again read more

I called to have a winter furnace inspection done and scheduled for the following week. Technician arrived and performed inspection and found a faulty heat exchanger and made all arrangements, fixed problem and all work was done. I have no complaints about work. I received my bill for $735 and since the heat exchanger was under warranty and shipping was $75 and there was a maximum 3-4 hours of work (1 hour at my house and some assembly in their shop) I asked why bill was so high. I was told "you were quoted that was the price" I WAS NOT GIVEN A QUOTE. I try to be fair, honest and reasonable and this company IS NOT. The price is outrageous. read more

Whitcher plumbing and heating reached out to me and explained the situation. Thank you.

Installed new tankless water heater, utility sink and boiler repair. Great crew from Dan with estimate, girls in the office and Fred, Nate & Mike. Everything was completed and thorough clean up. Very reasonably price. Don't hesitate to call for services. read more

They have always provided excellent service for us...furnace, plumbing and cooling.

Scheduled appointment for next day received call 10 minutes later telling me they Had a openings just come available and they came and fixed the problem with my furnace quick and easy and relived my anxiety that I may need a new furnace read more

I was prepared for the worst, yet they found a repair that cost the least. Truly grateful for your expertise....and integrity. Customer for life.....thank you. read more

I couldn't have asked for a better company to install a new furnace for my home. When I decided against adding AC there was no pressure to change my mind. My basement is better than when they began. I really got my money's worth from them! read more

I highly recommend Whitcher Plumbing & Heating! Cash Whitcher and his servicemen are excellent and everything was done in a timely manner. My job was very difficult but they corrected the problem. One of the finest companies I have worked with in Lenawee County! read more

The technician came out and did absolutely nothing. He commented, "We do not service Lennox." He did not look at anything. Took pictures and left. I paid the service call fee because that is the cost of just coming out, but I feel I deserve a refund considering it was a waste of both of our time. If he did nothing because he knew nothing about Lennox then I should of been asked when I called to make the appointment what kind of system I had to avoid the waste of time and money. read more

took almost 300 dollars for a service call didnt fix the furnace than when called back said they wouldnt come back they did all they can do and its our problem passing the buck read more

I was surprised with the straight forward honesty from this company. We bought a new house and furnace needed some work on the exhaust pipe going to the chimney. I paid for a furnace inspection and the repairman simply gave me a flat fee per foot to replace the rusted out pipe, the exhaust pipe very bad.No big up sell or other nonsense. Straight, honest, & to the point. He was very polite and the work was honestly fare for the price. All I can say is thank you and we are a customer forever. When we go to get a new furnace we will call you. read more

We discovered a corroded water tank pipe last night (thankfully the leak seemed to have just started) and they were able to get someone out here today to fix it. Price was REALLY reasonable! Would totally hire again! Thank you! read more

They demand a $59 fee to give you an estimate. I laughed and immediately hung up the telephone. So many people must have refused to hire them that they've went into the business of giving estimates rather than doing actual plumbing. Nick Paris Plumbing took care of me with no estimate fee, and I'm sure he can take care your plumbing needs as well. Call Nick today! ;) read more

Outrageous price charged for replacing a thermostat at my rental property in Michigan. I was in a bind when one of my lake cottage renters called and said the heat wouldn't come on. I was 230 miles away so I called Whitcher to respond to the problem. They responded quickly and were very nice over the phone but the amount to replace the thermostat was $173.36! Wow. I had replaced this thermostat before and it cost me about $25 at Lowes and about 20 minutes to take the two wires off the old one and put them on the new one. (Don't have air conditioning or it might have been 3 wires.) I was stuck being so far away and having an unhappy vacationer on my hands so I went ahead with the repair but Whitcher won't be called again. read more