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    Brooklyn Running Company

    4.7 (110 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

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    Sneaker wall
    Brian M.

    I came here to purchases running shoes as my mission is to train to run the Steven Siller Tunnel to Towers run in the fall. About 10 years ago I was plagued by a sciatic nerve issue that I eventually overcame. I can run the distance on a treadmill although running in concrete and the effects of the pounding on concrete will be a challenge not to re-injure my back. What I loved about this place was there story. The owner Matt was a champion runner, gives back and is involved with the community and employees a diverse staff that are active runners. Their website spotlights and has a bio on all their employees. It also spotlights people in the community. It is a beautiful store with a wide selection of brands. Their salespeople are well trained and experts in their craft. They will talk to you asking qualifying questions,watch you walk, run and measure your feet so they can offer the best options. I was assisted by Kaitlin who was AWESOME! She gave me several options to try and they have about a 40 Ft running strip on the floor that you can run in to get an idea of the feel of the sneaker. I choose the Hooka One One Bindi 6. They are available in several different colors although they only had black on the store. I was able to order them and get them in about a week. They were by far the most comfortable, well cushioned and lightweight sneakers I have owned. The prices are equal to or cheaper than Amazon and it's worth the trip to Williamsburg. The store also has a great selection of running gear, and running accessories. I can also say that the staff are worlds more knowledgeable than your average sneaker or sports store chain. I would highly recommend them and will be back to see them again.

    Before and after.
    Jill B.

    Hands down 5 stars. Worth 10. And I'm from LA where we take our sneaker stores pretty seriously. So while visiting family here, I was surprised I couldn't find a store in NYC or NJ that seemed like what I was used to, where they watch you walk and fit you with the right sneaker with expertise. Let's just say, I will now be buying all my sneakers in Brooklyn! I have a bunch of foot problems and I emailed the website to see if they thought they could find a shoe for me since I'm in no way an actual runner. Matt wrote me back a very friendly and informative email, gave me advice on good times to come, and told him to give a heads up when I was coming so they'd be able to give me lots of attention. Which they did, times a zillion. Here's where I should mention that I brought along my skeptical mother who does a million miles on the treadmill every day, my dad who would was wearing old sneakers that were ripping (he laughed and said it's ventilation) and my up for anything high schooler nephew. The teenager went first and had never been to a store like this, they usually go to Foot Locker like a lot of families, but he is athletic so it was good he went and they found a pair of Nikes that was perfect (and met my mother's style litmus test). One down. Next was my dad. He never thought anything was wrong with his old sneakers until they put him into a new pair of Brooks. It's been 2 weeks and he has not stopped raving about how much more comfortable he is in these shoes. He had been planning to get new Superfeet insoles and does not even need them with these super cushioned super comfortable Brooks. My turn. Thankfully I had given them advance notice about the various foot problems I have including a painful recovery from foot surgery after a bad break. I had always found Ascis to be the best for me but sure enough, Brooks was the ticket for me too... so much so that I snagged a second pair in another color. And I left my perfectly good Hoka One's in their donation bin, because there was no reason for me to walk around in shoes that don't fit me right. And then... my mom. Her first criteria in sneakers was the color. Yes, the color. I think at this point the entire staff was involved in helping her find a sneaker she would agree to that actually fit her properly. And hallelujah they did the impossible. We walked out with big bags of sneakers and big smiles. Will DEFINITELY be back.

    Pain free.
    Lee V.

    I am not a runner. I played sports when I was in my teens but after a untreated injury I haven't been able to flat out run in over 20 years. I gained a lot of weight and finally found bicycling. I biked off over 100 pounds but my original injury has compounded and left my left leg and foot useless. With such a difference in bearable weight between my left leg and my right, finding shoes has always been a problem. I've easily spent over a grand on shoes I thought would help, but ended up hurting more and I only wore a hand full of times. I recently found a brilliant doctor that has done wonders for my foot pain. After surgery my foot size increased from 11.5 to almost 13 because my toes along with the ball of my foot was straightened and repositioned. Since surgery I've had 4/5 pairs of shoes trying to find the perfect shape/size for my new foot. Making sure the toe area is mesh for movement all the way to how much pressure my toes received from the degree the shoe sat on flat surfaces. A lot of factors go into my shoe purchases. And the main struggle is staying away from "dad" shoes. I finished lunch at Caracas and decided to walk to the Running Club to see if they might have something. A very nice, tall, blonde sales lady commented on my Atlanta Braves jersey and we briefly spoke about both being born in 83. I looked around for a while but couldn't really find anything new that I thought would help. I decided to at least make the trip worth it and ask her if she couldn't help me find something that would work.....given the fact that she looked like she was ready to run 100 miles, without stopping, at a moments notice. I quickly explained my problem and she said she had a few shoes that might help.....that also didn't look like "dad" shoes. She came back with four chooses. When she handed me the first pair a close friend commented that the shoe actually looked like my foot(flat as a board). When I put it on it was like wearing shoes for the first time. When my foot slid in and I placed it on the ground it felt perfect. Along with my brilliant doctor(Steven Sheskier MD) and the expert help from the Running Club my feet have been100% pain free for the first time in almost 20 years. THANK YOU!!!

    Hey, who left a foot here?

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    2 years ago

    Great running store! Found the most comfortable pairs of running shoes I've ever owned there.

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    Page 1 of 3

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    Review Highlights - Brooklyn Running Company

    Amazing customer service - the staff here are super helpful and knowledgeable.

    Mentioned in 8 reviews

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    Fleet Feet - Running gear and more

    Fleet Feet

    3.8(397 reviews)
    2.5 miGreenwich Village
    $$

    I walked in and was helped by a patient, attentive and respectful gentleman by the name of Zara. He…read morehelped me pick out shoes to my medical preference by giving me a variety of options and giving me the ability to decide without stress. He was patient as I tried on every pair, slipping off insoles to insert my custom orthopedics for an accurate fit. His expertise came in handy ultimately and I felt his expertise as a runner came in handy. Great customer service.

    Walked in middle of the day on a Sunday to try on some new shoes after doing a few hours of…read moreresearch. When I arrived a nice lady at the front let me know I'd have to wait to see someone to try on shoes. I ended up waiting 15 minutes before someone was able to see me with no one else in front of me. The man that came over then just immediately asked what shoes do I want to try on. I mentioned that I really liked the Triumph 21s and was looking for a better replacement since the newer versions all had too much cushion for me. He then started to get aggressive when I told him 3 shoes I was interested in for no reason and was getting upset that I didn't know the exact names off the top of my head and had to pull my phone out to check. He then said alright if you don't need my help then just tell me what you want after I told him I wasn't interested in trying on the new Triumph shoes that came out. I told him no... I wanted his input just not those shoes as they have a ton of cushion. He then got me two pairs of shoes, dropped them off, and then left to see other customers without checking in on me after that. I had to wave down another staff member to ask what other colorways were available. I then saw this same worker getting upset at a fellow colleague for helping another customer out that was asking for assistance. He was upset and didn't say why and just walked away pissed off again. I didn't want to give this place my business after seeing how this employee treated me and other members of the staff so I left and bought my shoes elsewhere. This is store is a great place to try on running shoes but apparently just SUPER hit or miss on who gets assigned to help you out. 2 stars for the nice woman and letting me try on at least some of the shoes I was interested in.

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    Fleet Feet - Interior

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    Max Sportswear

    Max Sportswear

    2.0(2 reviews)
    1.0 miGreenpoint

    I was initially excited that there was somewhere to buy Timberlands in the neighborhood, but the…read moreexperience went south when I had to return the boots and the owner would only offer me an exchange. They had literally never been taken out of the box. I begrudgingly found something to exchange them for, and he still wouldn't even give me the difference between the pairs in cash -- I ended up with $50 worth of socks and a bad taste in my mouth. I always try to support local businesses, but "no returns" is a really bad business practice and I hope my review encourages the owner to rethink it.

    This was the first and last time I go into this store. I went in there to get a good pair of…read moresneakers on the quick since I work with kids and I need a comfy pair of shoes. The man that was working was super nasty when I was asking prices and wasn't even aware of where the shoes were/sizes were in they mess of the back of the store. When I decides on two shoes I asked if he could find the other one and he quickly yelled at me to "hold on, he was trying to find the size" which resulted in him calling someone. Before I could even REALLY decide between the two shoes (one he wen deep sea diving for and the other in which he was really just too lazy to find) he took the pair and put it in a bag and he was like ok 70$ and continued to give me an attitude when I wanted to find out about the other pair of sneakers. Mad at myself for buying them, might be returning just since the guy was a total asshat. Stay away.

    Only NY - Pop Up Inciardi print machine pulls

    Only NY

    3.1(16 reviews)
    1.4 miLower East Side
    $$

    Discovered this NY-centric clothing and home goods shop by way of a new Inciardi Prints release…read morepost. Incredibly cool of them to commission 8 custom prints for the machine. I love the convenient location and layout (great website, too but may be iffy to order from depending on other reviews). The merchandising makes so much sense; it's visually pleasing. A plethora of home goods, accessories, and clothing that makes a statement. Basically in love with almost every t-shirt they had on the website. The 2 staff members were informative, fun to chat with, and helpful especially with fixing a jammed slot in the print machine. Sizes run large as my Small was suuuper oversized -- that's on me tho bc the gentleman I was speaking with offered to me to try it on before purchasing. Luckily, my boyfriend also loves it so it's now his. I will be back!

    Terrible customer service. They use a service to ship orders that had unfortunately stored an…read moreincorrect address for me. I placed an order and noticed the mistake 1 minute later. I spent several minutes hunting for a customer service number but could find nothing but an email based interface. I sent in the message, by this time 10 minutes after placing the order asking them to cancel the order. However, they did not read the message and respond until late in the day and by then it was too late. I am now out $54 and my husband won't get his Father's Day gift. I won't be ordering from this company again. A company that is too cheap to have a customer service phone, or to respond to emails quickly does not deserve my business.

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    Only NY - I like my Brita but I feelz

    I like my Brita but I feelz

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    Brooklyn Running Company - sportswear - Updated June 2026

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