After 2+ years of looking for just the right truck, we found it at Sunset Ford of Waterloo. Kudos…read moreto Mark Springer, Manager for hiring Julian Henson, a top notch Closer, that's right, Closer! Unlike other salesmen at the countless dealerships whom we met over the past two years, Julian hopped in the back seat like one of the family. During our test drive, Julian and Kent talked about the various trucks they both have had throughout their driving years, while at the same time, never missing a beat answering all of my important questions, such as "what's this knob do", "where's the USB port", "where do I control the temperature on my side", and many more. It was as though we were at a family reunion, and these two cousins who hadn't seen each other for years, were catching up on old times! I'm so grateful for Julian. Julian is a down to earth young man who honestly cared that what we were looking at, is what we really wanted. Julian went the extra mile to ensure we drove away without any regrets. Julian, being new to Waterloo, helped pass the time while we waited for Bill, by asking about the different golf courses, fishing holes, and local events. Together, we googled Ann Briar, Mystic Oaks, Acorns, Trapper Falls, as well as the local nightlife uptown. Yes Waterloo has come a long way since I moved here in 1969, and Julian Henson is a wonderful, welcome addition to our town. Bill Rolfus reviewed with Kent all options available (which ones would be good for us and which ones not so good); and within minutes...Kent was the proud owner of a 2013 Ford truck...FINALLY!!! If you are looking for someone to help you find the truck or car of your dreams, go see Julian Henson at Sunset Ford of Waterloo, and tell him Pam and Kent said "Hi"!

I have always found the customer service at this location to be very helpful and the prices to be…read morefair and well explained to me prior to any service. Lonnie at the service desk is always very helpful and accommodating. I would definitely recommend.

They didn't live up to a promise. I know, everyone has a bad experience with a used car but I kept…read moregetting emails from the salesman and when I contacted him on the failure, he forgot who I was and hasn't contacted me since. Stay away!

Very pleased with our experience. We contacted them after we had a coolant leak. I didn't know how…read moreto even get it there, they recommended a reliable towing service but also urged me to call insurance in case it was covered. We had an oil change recently as well along with some other work on a different car. The prices are always reasonable and a few months ago they went out of their way to help us find a unique part for our car. They can also provide a temporary loaner car and have been upfront every time we go to have any maintenance done. Highly recommend to anyone

Would like to recommend anyone out there looking for repairs or just getting an oil change to…read moreconsider coming here. We have been coming here for about 2 years and have had excellent service every time. They are efficient and have great customer service. Not only with my experience when needing repairs, but just waiting for my service to finish listening to customer interaction. We have been given upfront pricing and options to get repairs done. And listening to phone conversations while waiting, they are diligent at explaining why repairs need to get done and what repairs could be held off if $$ is an issue because the repair(s) that need to get done are high. I never heard or have experienced any high pressure sales. It's my opinion that they are looking out for the customer, their financial ability, and the service of the vehicle to give the owner the longevity of that vehicle.

BEST MOBILE DETAIL!!! If you need some quality interior detailing done ASAP and for a great deal,…read moreplease book DaZou Mobile Detail. My car is smelling and looking so fresh! Not to be gross but I had some funky stains and the car literally looks brand new now. 10/10 gonna book again and recommend to all my friends. Thank you, DaZou Mobile Detail!

I love my car again! He gets all the nooks and crannies like it's brand new. Such a nice person too.read more

Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

8 days after buying here the car stopped they refuse to fix any of the problems on the diagnostic…read morereport said it was our responsibility after three days we were called to come get the car because it will be set outside the auto shop for us to tow away , customer service was horrible at the main office I will not buy from D& D motors again

This local owned and operated business is the place to go for auto detailing, spray in bed liners,…read morewindow tinting, undercoating, exterior and interior protection packages, and car and truck accessories. Our large family has used Kevin and Mark's crew for all of the above on various trucks and cars. We've never needed the warranty or satisfaction guarantee. Open Saturdays by appointment for your convenience, Monday's-Friday's 8:30am-5pm. Closed Sunday. After hours key drop off available. This location in Southwoods shares a parking lot with the car wash, which is under renovation and will become a laundry mat in early 2020. Across from MotoMart just off Route 3.