Scheduled a state inspection, was reminded of my appointment by text thankfully! Dropped off car in…read morethe morning and had it done before lunch, even made sure I had the paperwork before I left. Car was left clean, I'm very happy with my trip here! job well done, thanks Steve!

I was visiting St. Louis from California when my windshield wiper motor died on my BMW. I had…read morepurchased the replacement motor and was going to try to install myself, but thought twice about it. The dealerships wouldn't help because I had not bought a BMW OEM motor at over $600 (I bought a 3rd party motor that had an identical spec to the OEM motor for under $200). I contacted Joe's because, honestly, the name sounded like a local shop that wouldn't give me a run around. I was right. The gave me an appointment for that week. I waited in the shop while they installed the motor in under 1.5 hours and was on my way for under $200. So, BMW was going to charge me over $1,000 for parts/labor. With Joe's garage, I was able to get it done for under $400. Huge savings and very happy customer.

Despite needing to order in a new part for my vehicle, I was able to pick up my vehicle in less…read morethan 48 hours. I had to get a new starter ordered in for my vehicle. It was quite busy upon arrival with a tow truck, but staff made it work with what we needed. Overall, spent around $800 for a starter, labor, shipping, and a few other refills on anti-freeze, etc.

Need a good ole' family owned and operated, honest, and reasonable auto shop in South City? Search…read moreno more. This lovely place is now run by the grandson of Russ, his name is Brett. He is a super nice guy and equipped with his lifetime of experience working in cars, obviously knows what he's doing. I was in a sticky spot this week, because my BMW got a flat. Russ' is close enough to my home that I could get there without damaging the rim. He doesn't have BMW tires stocked at the shop and I told him I'd love not to spend an arm and a leg having to tow it, so he took the tire off for me so that I could take it to get it replaced, bring it back to him, and he'd put it back on for me. What a guy! Doing it this way might seem inconvenient, but when you have all the time and but small budget margins, this is the guy I need in my life! He also threw some air in my tires earlier this year on the house, 'cause he rocks. I love having Russ' Auto two blocks from my house. Brett clearly is down to show the neighborhood auto-love and would go out of his way for any customer. Thanks for going the extra mile, guys!

I took my 2021 Chevy Equinox in for a 90,000 mile checkup. I expected to have some maintenance…read moredone. But everything was good. They did not try to sell me services that I didn't need. They are honest and knowledgeable. And they are reasonably priced.

Best auto service I've ever received in my 30 years as a car owner…read more They were quick and fit me right into their schedule. The quality of work was what you expected from the high dollar places but rarely get. I normally fix most issues on my vehicles but now that I found this place..... I think I might retire my carjack & lug wrench!

Clean, friendly, and excellent service. Thrilled to have this gem of a business within walking…read moreblock to my home.

We started using Miller Bros. for all our family's cars a couple years ago. They've been wonderful…read moreto deal with, and are upfront about repairs. I trust them to give an honest appraisal, especially after letting me know a repair should be covered by the dealer; they could have done it themselves and charged me and I would have never known better.

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

I took my 2007 Jetta in because of a Check Engine light (which the testor at Auto Zone determined…read moreit needed new plugs and ignition coil). They called me after looking at it and quoted me $275. When it was finished they called to say the price was $150 because he only did the one cylinder that was misfiring because of the way that year Jetta was designed to change all the plugs would mean changing all the ignition coils and that would be quite expensive. He said wait until it is needed. Boom.

I found these guys because I bought a used car from them. They let me test drive it and I heard a…read moreclunking sound from the rear....one of the guys was in the back seat. This was repaired and passed inspection...that was in January of '14. Since then I have been back for any repairs I needed, which haven't been many (it's a 1999 Nissan Altima). But, the few repairs I've needed, they can't be beat. Just recently, had a brake problem. And took it to Nat'l Tire and Battery on So. Kingshighway. I had the tires rotated since they're under warranty and asked them to check the brakes. They quoted me $1,000. I called B & B and they did it for $450. I love these guys. (Yeah, you guessed it, I'm a woman with no car sense at all -- sorry to say, I've never even changed a tire!!) But, I know a good mechanic when I see one.

My husband to my suv into the shop he told my husband everything would be 450 and then called back…read moreand said he needed to get the compressor out the car to do it and said it would be 550 and my husband said he couldn't pay that and he said you can't come up with a extra 100 my husband said no, and when we go the car back he unhooked the AC as well and we had to go back. He is trying to get extra money.

I contacted Bates Tire Auto many times about repairs that I wanted done on my vehicle. I contacted…read morethem via email=No Answer. I wrote a letter again= NO ANSWER. No way to run a business.

Everyone from the guys in the garage to the office are nice! I feel their prices are extremely…read morefair, and they have quick turn around times when they have the parts needed. I've never had a mechanic who I trusted more!