I never thought I'd say this, but Leila and Rachel are incredible. They got me through shoulder…read moresurgery recovery in just four months -- way faster than anyone expected -- and they did it with skill, patience, and just enough humor to keep me from losing it. Was therapy the best part of my week? Absolutely not. But they were the reason I can use my shoulder again, and that's saying something! If you want a team that knows exactly how to push you, support you, and somehow make the whole process bearable, these two are the real deal. I can't thank them enough and that's saying something coming from me (they'll understand that)!

Amazing team! After my shoulder injury and surgery, I was having a difficult time in recovery, but…read morethe crew here helped me get back to full health. I truly appreciate all of you!

Wonderful and knowledgeable people, fabulous quality of care, great ambience! I was a patient here…read moreabout nine years ago and recently returned. Some of the same staff is still there and the owner is absolutely amazing. He truly cares about you as a patient and you are not just a number. Everyone remembers your name and about your kids and what you had discussed the previous visit. I absolutely love coming here and I hate going to physical therapy! I look forward to my visits here to feel better and converse with wonderful people with great experience. I will choose here, any day, anytime, over any other physical therapy businesses. Thank you physiotherapy works!

If you're looking for a Great Place to get Physical Therapy and Rehab Medicine, this is It!…read more Physiotherapy Works is a Locally Owned Business that has been operating since 2004. The Employees are Wonderful! I can Honestly say that going to Physiotherapy Works has changed my life. I thought that I'd never be able to regain the stability that I lost after having multiple knee surgeries. Their Physical Therapists and Interns from UCF are Phenomenal! They took the time to understand my individual needs, then created a program to address it. I've been seen many times for different reasons over the last two years; they've given me the exercises and made sure that I understood how to do them at home using bands and home objects. Their Physical Therapists use their ingenuity when creating a program that can be started at the PT office then transitioned to home exercises with adjustable difficulty.

Alexandra was awesome!! Very sweet, kind, and professional. She made me feel very comfortable. Very…read moreknowledgeable.

While the staff and the manager are attentive and seem caring the choice and volume of music type…read moreis horrific. During the therapy I had last week the music was so loud and continued to play music with curse words and one song had f**k every few words. None of the staff nor the manager took note or seemed to be bothered by it or maybe was just singing along. There happened to be a district or regional manager present in that day. I had to state for them to turn that very offensive music off several times and they finally changed the music. Someone needs to make sure that the physical therapy and atmosphere is enjoyed by everyone. I hope the management takes note and ensures the music is not too loud or offensive in language in the future. Musical only (no lyrics) would be best! I will not use this location anymore if the music continues in offensiveness and volume level.

I recently started physical therapy here based on many recommendations from locals and so far I'm…read morehappy with the staff and care I'm receiving. Despite how busy they are every time I'm in there, I've been able to get regular appointments that work for me. The staff are really knowledgable and I'm confident I'm getting quality care. The location is super convenient situated behind the Waterford Town Center.

I finished my 12 weeks of physical therapy for my total knee replacement back in December. My…read morerange of motion is in the excellent range; but, my strength is still not up to par. My DPT (Doctor of Physical Therapy) provided me a lengthy print out of all my exercises, so I can start doing them at home, building up to 3 times a week. I only wish the gyms were open, so I could use some of the leg machines that I really need. Any complaints I may have had were just "nits" and don't bear mentioning. The staff here is caring and professional; they only want the best outcomes for their patients. Some may approach that differently than others; but, you find the therapist you work best with. Great group.

I had hand surgery that was sent for occupational therapy to this location. I have been going to…read moreShalene who happens to be an incredible employee and a very intelligent young therapist. I was a skeptic when I first started going and had no idea how much education it takes to be an occupational therapist. She has done a wonderful job and I highly recommend her and your business. Please tell her great job and keep up the good work. My name is Raymond Sharpe and I have five sessions left and I'm going to miss Shaylene and I think my hand is healing. Thank you very much Shaylene

If I could give this rehab group 500 stars, I would. I spent almost a year there days a week. They…read moreare skilled, professional and caring. Everyone there really cares about the patients. It is clean and kept clean. Equipment is disinfected quickly as used. I especially want to thank my primary caregiver Dr Tyler. He's not just about fixing the physical parts, but he's also supportive of your progress and journey. The office staff is professional, friendly, and helpful. If there was a way I could go once or twice a week for maintenance I would.

This review is for their ABA services only- their speech and OT have been amazing…read more TLDR: This office wasted almost a year of my time, bending over backward to refuse services and claim that a child with both ADHD and Autism has no behavior issues to work on. The only advice I have received in almost a year from their office regarding parent behavior training was to ignore the behavior and give him a chewie when he's stimming. Any early intervention time we could have had in a classroom setting is now wasted because this office has no idea what they're doing and refuses to provide the services they initially promised. It should not be this hard to get help for my child. On 5/20/2024, I requested for my son to be put on the waiting list for ABA therapy with Achieve Pediatric Therapy (he was already receiving Speech and OT at this location). At the time, I lived outside of their service area, but my mother lived near their office (within their zone) and would provide a location for his appointments. He also attended school within their zone. They initially refused to put him on the wait list - I had to persist for 4 days until they finally agreed. This should have been my first red flag. On 6/14/2024, I had my first meeting with Nija Cotten, the ABA manager who would oversee my son's ABA therapy. I discussed his behavior issues (large and small) and told her that most of his behaviors occurred in the preschool setting (he has been in the same preschool since 2021). I was very clear that I wished for his therapy to occur in the classroom setting to prepare him for kindergarten the next year. She was initially very reassuring, suggesting approximately 20 hours per week of ABA therapy, mostly in the school setting. He had his assessment and was approved by insurance on 8/18/24. Unfortunately, they did not know how to get approval for entry to a non-OCPS preschool (second red flag), so my son did not receive any in-school therapies for months but still received 4 hours per week in the home from an RBT. In November 2024, his RBT quit, and Brinnae Smith (his BCBA) suggested that he be discharged from services. I can only assume that the desire for his discharge was because of a staffing shortage, as he still had not received any therapy in the classroom setting and the at-home therapies stopped at this time. I had to push back again, as I was still receiving negative behavior reports almost daily from his school (elopement, hitting, and other attention-seeking behavior). They agreed to additional observations on 2 occasions, both of which resulted in findings of no behavior issues (even though Brinnae told his teacher "ok, now I see" during one of the observations). After multiple emails back and forth, documentation from both me and his teachers, and video evidence of behavior issues, Nija and Brinnae finally agreed on Jan. 20, 2025, to do daily observations for 30 days to try to find behaviors they can help with. These observations did not get approved until 3/4/25 and started on 3/5/25. 3 days into these daily observations (3/7/25), my son's preschool teacher overheard the observer stating that it was the chaotic nature of the preschool that caused his behavior problems, not his autism or ADHD. He has been in the same preschool for 4 years with the same schedule and routines. Additionally, the entire reason this office was hired was to assist him in managing his behaviors in stressful and chaotic environments, as school can often be. This was made very clear in the initial discussion and subsequent emails with his care team, and I feel that teaching him how to behave within a chaotic school setting is very clearly within the realm of their practice. On March 13, 2025, I had a meeting with Brinnae where she detailed several behaviors she believed rose to the level of needing intervention. She agreed to follow up in 2 weeks. I did not hear from her until April 23, 2025, where she told me that there were now no behaviors after all and she thought he should be dismissed from services. I agreed, as it was now plainly obvious that this office had no interest in helping my child. This office has done all it can to avoid providing the services they were hired to provide. In the (almost) year that my son has been in their care, he has only received at-home therapy 1 day a week for 3 months (approximately 48 hours) and 0 actual therapies in the classroom setting. The only parent training that I have received is to ignore his behavior and give him a chewie when he stims, despite bringing up other concerns. This office has squandered every moment of early intervention that my son could have had for his behaviors. It should not be this hard to get help for my child, and as such, we will be moving to a new practice where he will actually receive the help he needs.

From the owner: Achieve Pediatric Therapy is the leading provider of pediatric OT, PT, Behavior Therapy and Music…read moreTherapy services in Orlando. We have been proudly serving children and families in central Florida since 2007. At Achieve, our focus is on family-centered services and interventions that enhance motor skills, behavior and development. Our mission is to empower children, serve families and enhance lives through compassionate and individualized care.

Great practice. Helpful staff. Very insightful people who are friendly and accommodatingread more

Complete care practice meets and exceeds customers medical needs. Staff is extremely helpful and…read moreaccommodating, their staff friendliness it's top notch. Edwin CA is very helpful, knowledgeable and makes sure your therapy it's on track to help you recuperate.

I was treated yesterday by Dr Jason he yelled at me when I ask about a new machine for neck because…read moreI didn't want to do it. He was not professional and made me feel very uncomfortable.. Going to another place.

I'm not sure about this place. To begin with, the environment is extremely poorly kept and dirty…read more Secondly, I had a horrible encounter with the staff where they were rude and unprofessional to my mother looking for assistance in her treatment and cut her time short during sessions. We also overheard inappropriate gossiping from the therapist and the receptionist at the front desk seemed to have an attitude and constantly rolled her eyes. As a result, my mother immediately requested a different provider through her attorney. This office should be closed immediately.