I needed help with a apartment clean up and was a bit embarrassed to reach out. The owner, Christina, was so kind over the phone and was very understanding and non-judgemental. We scheduled a walk through and she provided me with a very fair written estimate with a detailed list of everything she would be doing.
The day of the cleaning, she and Hannah arrived on time with all supplies needed, and worked super hard. They were very attentive to my comfort and anxiety levels, and checked in with me frequently. The job was completed and she took the items I was going to donate to people that actually needed the items, so I felt very good about that.
Payment was easy and the value for the work done was excellent. I never once felt pressured to throw anything away that I didn't want to get rid of, or to donate something I wanted to keep. Christina made it very clear that I was the boss and that all decisions were mine and they would not pressure me at all.
I highly recommend Brooks Remediation if you have a hoarding or significant clutter issue. Christina has a kind heart and Hannah is so sweet and kind. They are hard workers and do not judge at all, and both understand how things can build up and get out of hand. They are there to keep you safe and help you get your environment safe.
Please reach out if you need assistance. You will be cared for and you will be glad you did! read more