I suggest you do not go there for shots. I think they find that a distraction and nuisance…read more Although no one else is ever waiting, they make you wait at least 30 mins while they do other routine chores. Not happy people. Robotic

This was my second visit to this pharmacy and it'll be my last. My first time there, I was kept…read morewaiting 10 minutes while the pharmacist talked to a customer in front of me about dog food. While I wouldn't ordinarily mind a chatty pharmacist, she could clearly see I was waiting and wasn't in the process of doing anything for the gentleman ahead of me except talking to him. I was in incredible pain and didn't want to be standing there forever waiting, but that's what you get with a small town pharmacy. On my second visit earlier this morning, I was told they don't honor discounts like GoodRX. My medication was already filled and, again, I was in agony so I wasn't about to have her send it to another pharmacy to be filled, knowing it'd take hours to get it done. The cashier was so rude to me, too insensitive and snotty about telling me no on the discount. I don't know or care why they don't do it - I care about how quick she was to ask for it was cash or credit as if I was disturbing her from other work. That same pharmacist was standing right there, just as indifferent to me as the woman in her employment. I will make the trek to Walgreens next time, even if they're not as convenient as Jarrell, and possibly more expensive because at least I know they treat their customers poorly but they're a big corporation. That lack of consideration from a small town pharmacy is wholly unacceptable. I'll be recommending to others to skip this place as well, letting them know they will be treated like an inconvenience.

Great job filling prescriptions. Always helpful and friendly. Love going here bc of how close it is…read morelocated and how quickly they are for ready pick up. Always get a text for confirmation.

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.

Friendly, helpful, caring. I love this pharmacy and would gladly pay more to use them if I had to,…read morebut I don't. Jim is fabulous as are all of his staff. Stopping by the pharmacy is a very pleasant experience for myself and mg husband.

I tend to only use the drive thru for Rx. I understand that working the window can get tedious/…read moremonotonous; but would it kill you to say 'hello, how can I assist you?' Rather than: 'What's the name?' Rather than a one star or less for customer service, I'll give them an average - the Rx Techs will take the time to find discount coupons to assist (my Rx is $0.64 without a discount - regardless, I appreciate the effort)...

Making appts for your flu shot is pointless, try somewhere else. Should've done Walmart or Hebread more

I was greeted by an employee named Corn, today, 2/02/2026, in the back of the store. He walked up…read moreto me and asked if there was anything he could help me with. I told him what I was looking for, and he led me to it. He asked what else I needed, and I told him I was going to a certain dept., and he walked with me and made sure I found what I was looking for. He continued asking what else he could help me with. I finally had to ask him if this was a new program or if he was hired to do what he was doing. Providing exceptional customer service is what he was providing, not just pointing me and going back to wandering around, as most of them do. I was totally impressed with his attitude and desire to provide exceptional customer service. I asked the lady on the way out how I could get in touch with the manager to share my experience, and she wasn't sure.

Employees need customer service training. Men's rooms are filthy never have soap or paper towels…read moreurine all over the floor. Store is always out of products and never stock well.

This is the best small town pharmacy I have ever used and it is much better than any of the large…read morechain pharmacies in the big cities. I'm glad to see that they aren't contributing to the panic and huge over-reaction to COVID, unlike a previous reviewer has commented. It is a very personable and down to earth pharmacy and they will always have my business and as much business as I can send their way. Being a physician in the area, I can send lots of business their way.

I normally like supporting local businesses, but I also expect those local businesses to be…read moreresponsible in their caring for customers and employees. I went to pick up a prescription recently, and none of the employees were wearing masks (even though it is a Governor issued mandate in Texas right now for them to be wearing masks). Not even the person running the medicine was wearing a mask, so all her germs would be getting on everyone's pills. I no longer feel safe getting my prescription from them, now that I see the lack of health safety that goes into their daily work day. I would rather not drive out of town to use a chain like Walgreens instead, but at least the people there care about everyone's health (and following State laws), and they show it. I'm really disappointed in you, Hodges and Sargent.

Wow what a joke. How can you make a cvs feel like trash when…read moreno one ever really needs help. Well visit this store and have Ashely. Well that's what I was told her name was. (Short woman with black hair and glasses) Maybe she was having an off day but the energy that was given off was not welcoming. I had asked a simple question about a coupon that seemed to be rejected on my end as a customer. Yet was quickly told that's not what I asked. I looked up and stated I understand what you are asking yet my question remains was there an issue with said coupon. I waited to only be asked if I wanted to use other things I had on my account. Which I just proceeded and said yes. This individual definitely needs to understand what customer facing behaviors are.

I'm a disabled veteran I never use them, but my female friends had used them she had 7 refills left…read moreon her headache medicine and 30 pills when she got her refill it had 0 refills left and only got 10 pills after being redirected from Temple to Belton CVS charged Medicare for the refills but kept the others for themselves she has since called waste fraud and abuse, whomever they talked to probably split the profits. Hopefully another government agency sees this and starts an investigation.

This is the best pharmacy I've ever dealt with. Jeff the head pharmacist is very conscientious and…read morecaring about his patience. I came in late he stayed late and he filled my order! He's just the best pharmacist ever. Stone Davidson