I needed to find something and the manager did not bother to help. She finally said my item would…read morebe in the vitamin section. She did not tell me where the vitamin section was. Also, the vitamin section is very large ---and it would have taken a long time to find what I was looking for. The regular employees were doing the best they could. The manager could have helped me --but she did not bother. She did not want me to be there! I have shopped at Natural Grocers in at least five different cities. There is no happiness or good vibes in this store in Tyler. It is a very unhappy, sad store. This one in Tyler needs to have the corporate office step in to revive the place. I was the only one in the parking lot --about 10 minutes later, there were about three other customers. A very somber place. I did not feel welcome. I felt like I was an inconvenience to them---and they wanted me to leave. I like Natural Grocery a lot...and I do not want the company to close its stores because of disgruntled managers.

I had a very poor experience today with the "educational manager" at this location. I believe she…read moresaid her name was Danielle, but I'm not sure. I can describe her older short white lady with grey/white hair, and she had glasses on. This was my first time going to this store, and will probably be my last due to this "trash customer service experience". I went to this store to find "better for you" nutri grain bars. As I looked through the aisles some of the brands were not very unfamiliar, so I took a photo of a box of bars, to text a photo to a friend to see if they heard / no of this brand. As I was did that the "educational manager" asked me if I was a instacart shopper. I said I was not, then turned back around. She then said I saw you taking photos, and since you are not an instacart shopper you cant. I told here why I was doing it ( to text a photo to a friend to see if they heard / no of this brand ). I then ask is she the manager, she said she is the educational manager. I then ask who is the manager, she then leaves to go get the manager. The manager comes, and just stands there and she follows behind. I then explain what I was doing, and he didnt say anything. The lady then says I got the manager so that things do not escalate. I then say I didnt ask for a manager, you just left and got one. She said I didnt know why you were talking photos, ( even through I told her why ), and I didnt know if you was talking photos and going to another store. She then say as long as you are not doing that its fine. I then say, "that is not what you said". You said I cant take photos because I'm not an instacart shopper, she then changed her story up because of the manager being right there. So in reality this lady was harassing me because she was suppositious of a black man taking photos in the store, once again ( even through I told her why ). This lady should be fired, and educated.

All these years and this store is still incredible. They have some of the friendliest people in townread more

It's shockingly expensive…read more It's not a farmers market by any means and there's no reason they should call themselves that. The cashiers, depending on who you get, can be super rude, unhelpful and even argumentative. I still don't understand the deal with their plastic bags - are they charging for them, or giving you a credit for bringing your own bags, or what? I wish I didn't have to shop here, but Aldi doesn't sell certain vegetables that they do have here. Can't buy anything besides that though - it's just too expensive.

First ever going here and I was pleasantly surprised. Even with the hoarding going on around the…read morecountry this place was pretty well stocked up. I didn't know about the quarter for the cart though. I had no change but this gentleman gave me a quarter, very cool. Like I mentioned it was pretty well stocked up. Went to check and bought one of their bags, that thing held 47 dollars worth of groceries. Now that is a good bag. Overall a real good experience

Love Aldi. There are 2 locations in Tyler and we've been to both. The signature quarter carts are…read morefun and ingenious. The prices, so competitive and the quality is solid. Bring your own bags though. The check out line always moves fast so no worries there. Eggs? They're like 40 cents a dozen or something like that. You can really save a chunk of change by shopping here. I've really never had anything here I didn't like. Where I live in California there are no Aldi's, but there are Trader Joe's which I love as well. I have to tip my hat to Joe's in terms of quality and they do have name brands that are more recognizable. Aldi's is just as relevant, just not as many name brands. It's more designed like a conventional grocery store than TJ's, which is cool. I always look forward to my Aldi's experience and hope they expand into the Central Valley of California.

I was headed to my brother-in-law's and remembered they don't have a liquor store in his town…read more Almost like fate was pulling my strings as soon as this thought hit me I saw a sign... a sign for Fat Dog Liquor. It is a big place that's looks like it just opened... the shelves aren't even full yet, but even with that their selection is pretty good. The second I walked in the staff was talking to me making me feel as if I was a long time customer. They were helpful, friendly and just flat out nice! I was able to find 19 Crimes wine for under $10, I found 12 year Flor De Cana rum for right at $35 and Knob Hill small batch for $30!! I was amazed! It looks like they are still expanding their selection but they are pretty good right now! What a great find!

I arrived at 20:57 (8:57pm). They advertise their closing to be at 21:00 (9pm). There was an…read moreemployee sitting at the door, waiting to lock it, upon arrival. My partner and I walked up to the door and they stated that "they were closed, it was 9:00". I showed them my phone, where it clearly showed the time to be minutes before 21:00, and the employee shrugged her shoulders and shut the door in our face. I understand it was near closing time and everyone wants to get home, but what's the point of being open until 9pm if you aren't going to actually be open until 9pm? Very unfortunate, Fat dogs was my go-to liquor store prior to this.

This place is AMAZING! Great prices, large selection, friendly staff. They have it all! If you're…read morelooking for a supplement, special health food item or drink, THIS IS THE PLACE!

Really great selection of health food items and supplements! Staff was so kind and helpful! Some…read moreof the prices were a really great deal compared to other health food stores! We will definitely be back often!

Just made a purchase at the Tyler Texas World Market store and had an amazing experience at…read morecheckout. Miss Ella greeted me with a welcoming smile, and I received outstanding customer service. In my opinion Miss Ella went above & beyond to ensure I had an active "rewards" account - walked me through the steps ensuring I had utilized every coupon & discount available to me. She treated me as if I was her #1 customer and attended to me with such a sweet spirit. Will I return to shop & visit her again! Most definitely!!! Thanks Miss Ella - see you again soon.

Great store with a unique selection of home decor, furniture, and gifts. The store is clean, well…read moreorganized, and the staff is friendly and helpful. I always enjoy finding something new here.

I didn't go into the convenience store portion, I just used the gas pump for a fill-up. Unleaded…read moregasoline was $2.19/gal when I went. The location is nice & conveniently located a little off the main road, closer to Trinity Valley Community College, a few small restaurants & coffee houses, & a park. The pumps take credit cards & are standard user-friendly. I'd come back here again!

I visited Tyler, Texas from out of town during 4th of July weekend this year, and was pleasantly…read moresurprised to stumble upon this place. I've never heard of a Beef Jerky Outlet so I was very interested to learn about what I may find inside. As expected, there was a wide range of meat and flavors. They even had a vegan jerky option ( I did not purchase that although I was almost tempted too). There was also dried fruit and a small section of candy for those wanting a sweet treat after their salty fix. Due to COVID19, samplings where not allowed to be passed out, but the store was very clean and well organized. The gentleman at the cash register seemed a bit stoic and quiet, but he was very helpful when questions were directed towards him. Prices were on the higher end, but it's not one of those things you have every day ( or at least that's the case for me) so its worth the splurge.

Great beef jerky selection and very good taste I highly…read morerecommend coming here if you are a beef jerky lover like myself. Great customer service This is my go to spot for beef jerky