Provided our income, paystubs, bank documents for the last 6 months and we were approved. Had an…read moreapproximate move-in date within a weeks time. Knew which apartment we were moving into and everything. 5 days before we were to arrive we were informed that we didn't qualify any longer because we worked too much and made too much money in the last pay period. Our work is currently understaffed so we had too. They also didn't inform us that they were going to look at our bank accounts again. Signed, Homeless and Hopeless

It's just like any other apartment complex really. But it's okay, no storage except for a closet…read more No where to put your towels or laundry detergents. You would have to rent a storage unit if you want to keep any decorations for any holiday. The water pressure sucks and it's always luke warm, I have never taken a hot shower here. People don't follow rules here and smoke right outside your window. But I feel like it is just like any other apartment complex this one is just newer and right by the river which is nice for summer time. Parking is okay but quests have to park on the road and there is usually places to park now that they put a threat of towing. I still recommend somewhat living here. It's just fine.

The maintenances guy Tyler is absolutely amazing really cares about the tenants here, after 6…read moremonths of trying to get my access to my back patio the first time he showed up it, he fixed it, and was also well mannered. Unfortunately thats the best I can say about this place, so beware, Ive never seen a Property management try so hard to evict so many people i see Uhaul's here on the daily i see them throwing peoples property in the garbage. Its sad really. Not to mention the massive rodent problem next to the trash. you'd think the money they making off the mandatory "Trash Valet" that is a mandatory Additional charge on your rent whether they take your trash or not. (although the pick up gotten better in the last month) that they would hire an exterminator. And Dont forget about the FEE'S......fee's for everything there is a $5dollar billing fee thats right folks they bill you for billing you plus more! I highly suggest you keep lookin this place is a nightmare!

Not only do they overcharge and have no problem kicking people out on the streets. They also told…read moreus black mold is common and no big deal. Sent someone to wipe it off and that's it. It came right back. This place is old and decaying ,they claim they remodeled but it's all old and falling apart

Amsberry did a great job painting and repairing our exterior windows and door frames. The…read morecommunication and scheduling were terrific. I was so impressed with the price. Significantly less by a factor of 5 than our initial choice! I would recommend Amsberry's without any reservations.

Zero stars. It was supposed to take four days and it went three weeks. Owner promised me that he…read morewould have a project manager as the job went on, but that guy never came and when I called him, he was too far away so these guys that were painting doing it all wrong. They even painted the wrong color on my trim the and after one coat they started to pack up and leave and I said what's going on and they said we're done and I said no you're not you're supposed to put two coats on. I have owned and had painted three other houses and this was the worst paint job I have ever seen in my life. My neighbors were appalled at the work. This was a $7000 job back in 2019. The owner didn't come and check on them. The project manager never came and checked on them. He finally sent out a guy who hand painted the entire house and who also was appalled at how this owner of this paint company was behaving. I told them I wanted a discount for not only the time I had to put in it, but because he broke his verbal agreement about having a project manager check often on the paint job. That is the only reason I hired this company, but he lied to me about that. I will never recommend this company. After the second guy came in handpainted the house. I approved it and he called the owner and the owner came out immediately, which he hadn't done before., Why because he wanted his money right now. I said I wanted money off and he said no and he's very tall and over me and threatened me and threatened to sue me and that I would have a letter from his lawyer the next morning. I said go ahead. I have pictures of everything. I've documented everything and I will sue you for not keeping your word and for three weeks of my time trying to deal with this company. They absolutely suck. A friend of mine who lives in Monroe where this company is told me that people in her neighborhood had hired them and their paint jobs were completely a mess. So do not hire this company. This owner is not a fair person and he is threatening and angry when you. Confront him. Never never ever use this company. When he came out that last time, I also tried to show him that they dripped paint all over my stamped concrete patio and he yelled at me no no no you can't start adding things on and I'm like what, your people did this and you need to correct it and he said no way it's too late. I hadn't even paid him yet.! Horrible company, horrible owner, workers just it on said they were done and it looked horrible. I have pictures of all the places they patched and it is the worst job I've ever seen. I can't see enough do not . I am still under my 10 year warranty and the patchwork is not looking good anymore so I'll be calling him soon to get his ass out here and fix it. I spent so many hours so much time trying to get this corrected that I feel he owes me money for my time this company.

Moved my parents in June, just after a price hike on a one bedroom apartment. My parents have…read moreadjusted well to assisted living life. they have decent meal choices. Lots of chicken as the main protein they serve is what my dad says. My mother was supposed to be on a diabetic diet, and we were paying for it, but no one was monitoring, so she ate what she wanted, so i had to ask several times to get the charges for the diet plan removed. They didnt give me a full refund, not sure why, but im ok with it. We are going to get hit with 6% price increase on Jan 1st. not to happy about that since my parents are on a fixed income. The care is good. We pay for my mother to have her medications dispensed and her glucose monitored. Which im glad they do very well. Thats why they had to move, due to my mom not being able to do that herself or my 91 yr old dad, at home. This place has given them the time not to worry about meal prep, home upkeep or having to go get groceries, plus all the things living on your own has. They join in the activities, play cards, interact socially, which has been very important. So overall Brookdale of Monroe is a nice place for them. Just wish it wasn't so expensive, and if they make it past their retirement fund, i will have to move them to a place that takes Medicaid.

This place boost being a high end senior living facility when in actuality so poorly managed that…read morethey cannot keep help or provide the services promised. If you are looking at independent living rent an apartment at 1/3 the price. As in independent living resident you will not be informed of any health issues with your loved ones. Frequent Covid outbreaks and they don't check on residents who have it but send notices asking you not to visit. Will let food pile up on tables and not remove untouched food that been there all day. Loretta kreeger the executive director has no communication skills therefore no one knows what is actually going on. Very poorly run.

Everything said about the manager, property management is true. This place is not for everyone. The…read moremanger is a bully, she's also drinks a fair amount of alcohol during business hours. Michelle, landlord is ok as long as you agree with her. She is ridiculous when she is on your bad side. She'll chase your visitors off and won't let up on you until you move out. Her supervisor at Pan Pacific Properties will stand behind Michelle. Even if her alcoholism causes tensions on the property. Michelle reminds me of a middle school kid. Has her own group living on the property and targets people she doesn't like. I wouldn't recommend this place until Michelle Reynolds is gone from friendship house 1 & II.

Update to my review: 9/30/20 this property has a very inadequate manager. During this pandemic of…read moreCovid-19 the manager does the very least at helping these seniors. Sets a schedule when they can wash their clothes in the laundry room then forgets and cancels on them. Leaves cleaning supplies in the laundry area for the seniors to take care of the cleaning because she doesn't have the time sanitize the room. The manager has been seen yelling and degrading tenants to the point of tears in the common areas. Putting these tenants in a position that they must go to a public laundry facility to wash their clothes even though they have one on site. It's a shame that this company feels they must employ such a person. Not sure if tenants are afraid to complain. So sad. They have since painted over the rotten siding to make it look better. But the buildings still look like they are falling apart. Paint peeling, tree stumps everywhere. Landscaping is a mess. Siding is rotten and needs attention. Standard housing in Monroe. To bad the owner doesn't take more pride in the property. This place is continuing its spiral down. If you don't have a large income and are aged then this is what you have to expect.

Eric at Evergreen Sparkle was professional, personable, informative and detail oriented. our…read morewindows were a mess from the winter and he got them crystal clear. The process didn't require any chemicals so I didn't have to worry about streaking on the side of the house or drip residue. There were no ugly water marks on the windows and the screens even got a scrub. I'm satisfied with the fair pricing and the quality of the work.

From the owner: Welcome to Evergreen Sparkle Window Cleaning Service, your go-to choice for professional and…read morereliable window cleaning solutions. We take pride in delivering exceptional results and ensuring your windows are spotless, allowing the natural light to pour in and enhancing the beauty of your space. At Evergreen Sparkle, we understand that clean windows not only improve the appearance of your property but also contribute to a healthier and more inviting environment. With our team of highly skilled and experienced window cleaners, we go above and beyond to provide top-notch services tailored to your specific needs. What sets Evergreen Sparkle apart is our unwavering commitment to excellence and attention to detail. We utilize cutting-edge techniques and state-of-the-art equipment to achieve streak-free, crystal-clear windows every time. Our team is meticulously trained to tackle even the most challenging cleaning tasks, ensuring that your windows sparkle with pristine clarity. Choose Evergreen Sparkle Window Cleaning Service and experience the difference of having impeccably clean and clear windows that enhance the aesthetics and comfort of your home. Let us bring out the true potential of your windows and leave you with a view that will take your breath away. Contact us today to schedule your window cleaning appointment and let the sparkle begin!

I needed a quick deep clean for a house that was sold. I was able to get an appointment with these…read morepeople to come in 3 days from when I contacted them. The cleaners were very punctual, showed up on time, and very thorough with the cleaning. It was nice because they were also able to shampoo my carpets using a professional shampooer. They used ladders to get to high places and steamers to clean everything as well, cleaned the windows, I was very impressed. I had to leave to go to an appointment but they sent me photos when they were done. I think they must've worked at least 10 or 11 hours... And the total was $1395 before tip. It was going to be around $975 without the shampoo. I think that is such a fair price for all the work they did. Overall I definitely recommend these cleaners if you need to do a move out or house sale clean. I couldn't have asked for anything better. Thanks!

Absolutely cannot recommend them enough! The women who came to clean were kind but did not mess…read morearound! They got right to work and worked so hard the entire time they were here! I hired them for a deep clean and it was incredible! My oven and stovetop looked brand new (I cook almost all meals and snacks from home, can things and make bread bi weekly so you can imagine how it looked before they arrived ). If finances allow, I fully intend to have a deep clean a couple times a year! They did such an amazing job lifting the overwhelm! It just felt like a reset on the house and the air just felt different! I also appreciated that their supplies did not smell super strong or linger after they left! I've tried a few other companies and they are the first I would completely be happy to have again! Price was very good for the value!

I'll add to the long list of negative reviews. Don't bother cleaning the place when you leave…read more They will charge you $200 for "spot" cleaning even though the place is cleaner than when you moved in.

Told me they were going to come into my unit and take pictures of the bedrooms; kids bedroom while…read morethey are in there. Told me they were going to take pictures of our bedroom. That they would let themselves in while we are at work and or with our kids trying to sleep and or take a nap. On the Great Gatsby, there was "Old Money", "New Money"; then there is "Loaned Money". Real Estate Gladiators are women larping as "Business Entrepreneurs" and treat tenants like crap. They want to have a status that does not actually fit their nature.

I could not be more thrilled and impressed working with Jessie for my garage door repair. When he…read moredid the original install, he said he would leave his number and I could call him directly should I ever need anything. I didn't believe that would actually happen. Most of the time with other companies and services you're routed to an answering service and the system takes over from there. Well, it was a Saturday night, around 9pm and my main garage door was stuck ajar. It would neither open or close. I called the number Jessie left and he actually picked up. HE picked up, not a service, not a voicemail. He actually answered the call. He walked me through a couple of steps and finally we decided he'd come out in the morning. He identified a time he would be there and arrived precisely in the window he gave (it was only a two hour window!) Jessie assessed the situation and made an array of recommendations on how to solve the problem. There was no pressure on which solution (at varying price points) would resolve the issue. I can assure you, should you have any situation with your garage door that needs attention, you simply could not do better than to reach out to Jessie's company, Done Right Doors.

I am very happy with the service provided by Done Right Doors team. My garage door had a broken…read morestring and it was not opening. They came with all the materials needed for the job and fixed my garage door. They were quick and efficient. They explained me all the options and the costs and I am satisfied with the service. I would highly recommend them for all the garage door related issues.