Cancel

    Open app

    Search

    Services - Brookstein

    Electric installation or replacement

    Electric repair

    Brookstein Photos

    You might also consider

    Recommended Reviews - Brookstein

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Brookstein

    You might also consider

    Verify this business for free

    People searched for Landscape Architects or Designers 546 times last month within 25 miles of this business.

    Verify this business

    JAJ Lighting & Power - electrical repairs

    JAJ Lighting & Power

    (27 reviews)

    JAJ Lighting and Power did a great job installing my two ring camera at my home. They provided…read moreexactly customer service with reasonable prices! I will definitely refer them to my friends and family.

    We needed some commercial electrical services done so with a quick google search and decent reviews…read morewe gave JAJ a shot. The dispatcher was super nice and made an appointment next day. Next day arrives and the ETA they gave came and went I called she explained what the issue was and a tech came out within the hour. Long story short he did a great job and had no issues. Fast forward we had another request we needed done in our server room, called them since they did a great job the 1st time. The made an appt with an ETA of 9am-10am. I get a call around 9:45 saying tech will be late due to a previous call and if they want us to get another tech which would take an hour but the original tech shouldn't take long. I said if he's finishing up then we will stick with the original tech. 12-12:30pm rolls around and I call checking the status of the tech, dispatch tried to figure out and says he's coming. I said at this point it was faster getting a new tech. We Close around 5pm. Tech doesn't come until 2:30, 4-5hours past the original appt. We show him what needs to be done then says oh I need to get my tools we ask how long will that take since you were already 4hrs late he said he would need another 1-2hrs. We said forget it, let's reschedule to that following Monday. As soon as the tech (3-3:15) leaves I call to solidify the appt for Monday because we had a cable tech coming Tuesday. Conveniently no one from their dispatch office picks up. So I left a voicemail asking for someone to call back in regards to booking an appt. I had a feeling something funny was going to happen as I never got a call back, I called Saturday mid morning, Sunday mid morning sent an email and voicemail, still nothing at this point. Monday rolls around and I get a text message saying we are scheduled for Tuesday. How are we scheduled for Tuesday when I was trying to contact you since Friday afternoon? I called yet again and still nothing. So I sent a pretty stern text which I got a reply due to employee spouse tragic accident pretty much made everything chaotic. Which still doesn't explain why you cannot respond when your hours online list your open over the weekend as well. I had my colleague call and what do you know they picked up. He explains the frustration and she assures we can get a tech Tuesday between 6:30-7:30am. We asked to ensure they would be there. I didn't get a confirmation text until 11pm then Tuesday rolls around a I get an email from my colleague saying they never showed up. No call no nothing. We just went with another company who came out within the hour and finished as guess who was pulling up JAJ it was 8:30am. I told the tech you all were scheduled at set time and it's 8:30-8:45am. What was the issue? He was quiet, I asked again where was the miscommunication because regardless you still showed up 1-2hrs late. We said we didn't need their services. I will never use them again.

    Brookstein - landscapearchitects - Updated May 2026

    Loading...
    Loading...
    Loading...