Zero stars.. Negative..anything but 1+. They deserve to be shut down. I get a pre-qualification for a loan in the mail. I go online and fill it out I'm continuously searching for interest rates and repayment, because well, it matters. Can't find anything go ahead and continue to the end thinking maybe it'll show up there. It does not. It says congratulations you've been approved. And I'm like, I don't even know if I want it. So I had to call the number...I NEED DETAILS.... The girl I spoke with was rude, nothing unusual there. I asked her what the interest rate was she said 80.2%. I thought I was going to hurl. Thankfully I dont need the money.....YOWZA...I asked her nicely to please cancel the loan. She hung up on me. (there are words for people like that...but I hold my tongue) Had to call back and got another representative and told her that the lady just hung up on me and I recently applied for a loan, thank goodness they wanted more information like proof of income and yada yada. There is absolutely no way in hell I would ever give them my bank account information. These people are nothing but scammers. 80%. Jesus Christ. I will be going to the Better Business Bureau for this one. Wow. Just wow. read more

I was shocked to learn that they actually have an interest rate of 116%. Wow. I didn't even know this high a rate was legal. This puts them in payday loan territory for excessive predatory loan practices. As one example, say you borrowed $2600 as a 36-month loan. You would end up paying over $7,000 in interest. Gee, how naive and desperate are their customers? [head scratch] read more

Please read the reviews and look for the interest rate number!!! 80%. On the approval letter!!!! Luckily i myself don't need cash but to people who receive letters should toss them in the trash..no matter how urgent u need it..DONT DO IT!!!! SHARK LOAN! read more

I took out a loan from Brookwood and after providing the necessary information I received my loan the next day. The interest rate was very high, but they were very helpful.I had no problems during my loan. I even had to change my payment date which was no problem, and it didn't cost any extra. I needed the loan for an emergency and got it right away, even though I have very bad credit. Thank you Brookwood. read more

116% interest. You get a letter in the mail (snailmail) and they direct you to their website. Then you put in your information (including social security number), do the capcha thing, and they send you an email to continue. If you have a Gmail address you will not receive an email. Why? Because Google know these guys are running a scam! 116% is a scam. Don't be fooled. If I had come to Yelp first, i would never had gone to their website. read more

Huge waste of time and a big rip off. First the company made a mistake and put my loan in wrong status. then was rude and took them 9 days after saying yes and was mad at me for asking for a status update. Rude and un professional . Please dont be a fool like I was. These people take your personal info and string you along like your a problem. I make 48 k a year and I needed money to fix my car on my own without asking for help from boss or parents. I am 23 and A big boy living in Huntington Beach , CA Because these losers strong me along for 8 days I had to go to my boss. My parents are old and have huge medical bills from my dads battle with cancer. DONT EVER DEAL WITH THIS RIPOFF COMPANY THEY LIE LIE AND NEVER RETURN CALLS AND FEEL ITS MY JOB TO CALL THEM. I AM THE CUSTOMER !!!! NEVER EVER DO BUSINESS WITH THIS COMPANY!!!!! YOU WILL GET BURNED AND FEEL LIKE YOU WERE A VICTIM FROM GIVING ALL YOUR PERSONAL INFO. read more

I got approved by them, paid loan off fast, and didn't miss payments, so I would give them a 5 on that. however, I applied for another loan and figured I'd do same after all I was in great standing with them and I was denied. So ill drop it to a 3 cuz evidently history with the company doesn't matter. read more

If I could rate a zero I would. I did this loan because I was going through a financial difficulty and needed the cash right away. I have been making payments for three years now. At the time of my making the loan, I asked if I could change the date of the payment. They told me no but they could adjust it monthly. The payment dates did not coordinate well with my paychecks. So I made payment adjustments for the dates. That cost me an additional $2000. So not only did I pay $5200 in interest, I have additional interest of $2000 because I moved payment back five days. This is 100% complete scam. When they tell you that you will accrue interest for those extra days, they don't tell you that it will be in the thousands of dollars. I didn't it I just this by months, it was only days. Stay away from this company. I wish I had used yelp back when I took this loan. I'm trying to fix my credit so I don't want to affect my credit by not paying this. But it is 100% a complete scam. I'm considering even notifying the local television station to let them do a story on it so that others don't get caught up in this. I knew I was paying high interest rate but this is absolutely ridiculous. Stay away. Stay away. Stay away. read more

PLEASE PLEASE PLEASE stay away from this place. I was clueless about their interest rates, I did not inform myself and assumed it was something similar to a previous loan I had, long story short I have so far made 16 payments of $221 dollars and only $146 was applied to my principle so!!!! WHAT IS THIS??? Is it even legal? I borrowed $2600 paid $3500 so far and still owe them $2450! Luckily I decided to call them to ask how much would be my pay off and I literally almost had a heart attack. Yes, yes, I'm stupid, inattentive, naive and was in need of money, but I know some people out there are desperate and in real delicate situations that they may need emergency cash. Please, look for any other company but not his one. They need to close down their business. This is ridiculous. read more

Wow I just got a letter in the mail trying to figure out why I'm seeing "Brook wood loans of California" since I didn't ask for info regarding this but I read over it and seen that I pre-qualified for a loan. Well my sister said no because it seemed odd to her so I decided to Google and I see nothing but one star from folks saying they wish they were able to just give them zero stars. Wow glad I did my research read more

I was going to apply but then I see my interest rate 116% wow that's more then my school loan apr I'll pass

Received a pre-approval letter as well so i became curious and researched it... And here i stumble upon the reviews. Ohhh weeee! Not good! As much as I need this money to pay some bills I refuse with this 116% APR... My car note has a 24% Apr. That's bad enough. I could imagine the amount of money I would have to put out to pay this back.. I'll be crazy to apply for this. The payments would break my back! read more

Thank you for posting reviews about this company. Saved myself a true head ache!!

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It is shocking to me how completely fucked up this company is: Like many others on here, I received a pre-approval in the mail. I also, like many others, DID NOT REQUEST THIS WHATSOEVER. I desperately needed financial help after my father unexpectedly passed away recently. So I went on their website to see if this was another scam and researched details with the application. I was informed by email that my application would be valid for a period of time and I was given a date to provide information they requested (approximately one week). They told me that my application would be denied and closed if I had not responded by this date. Before responding to them, I actually checked out all the negative Yelp reviews and decided NOT TO CONTINUE. The assholes at Brookwood CONSTANTLY called my phone and sent emails WELL AFTER the date they were supposed to close my application. After getting BOMBARDED with emails and phone calls, I finally responded and said "CANCEL MY APPLICATION. I CANNOT AFFORD THE ASTRONOMICAL INTEREST CHARGES. ALSO PLEASE STOP CONTACTING ME ABOUT THIS MATTER. I RECENTLY LOST MY FATHER AND OTHER FAMILY MEMBERS. PLEASE RESPECT THAT AND CANCEL MY APPLICATION," The response I got to that, was "sorry. Please rethink this loan and send me a copy of your ID and pay stubs," I'm not sure how I could have been more clear that I wanted to be left alone, and they kept persisting. They kept implying that they would work with my circumstances, so being in a financially vulnerable place, I decided to finally try this Brookwood Loans place. So I sent all the pertinent information they asked for, only to be sent an automated denial email. After literally going back and forth with this company for over a damn week. These people are animals and only care about themselves and money. read more

I agree with Troy M. YES! their interest chargers are unavailable ridiculous but hey when you need it YOU NEED IT! If you match their requirements they literally will have the money in your account the next day! I've borrowed twice from them for the holidays & they sure got me out of that situation.. Just word of advise. Pay it as soon as u can. Remember they don't have penalties to paying it early. read more

Another Thank You !!! To all that took time to post a NEGATIVE review. As I review their offer in one hand Your reviews have Saved another Senior from the Sharks trashing their mail and alerting our Senior Village. read more

115% interest rate on a loan of $3,000. Hell-no. LOL. You think I'm a fool? Background: I was looking around for unsecured loans so I could start building my credit history. This one came along and both their snail mail and website lists no rates or percentages or anything but you get the APPROVED stamp. Pfft. read more

I just finished paying off a loan of an original amount of $500. This is the lowest amount they will apparently lend, understandably so due to my financial situation at the time, which I admit was poor. But I was very happy that they were able to provide quick and polite service and help me out. Aside from a couple occasions where I called to postpone a payment, this $500 loan was repaid on time and in full. Aware that my credit situation still isn't the best, it was my hope that my history with Brookwood would provide the littlest bit of leverage in my application for a new loan. Unfortunately, this was not the case. I received an email letter of denial literally within minutes of having submitted my application. There's a heap of thanks for my business, I guess. And a big thanks to Brookwood...... NOT. So, just know that if you ever receive an offer for a "pre-approved" loan from Brookwood in the mail, it's the only loan you're ever going to get from them. So make it count. read more

I want to thank everyone that wrote a review on this company, this is very helpful and kept me from being in worse financial nightmare. I live on SS and I got this letter in that I was preapproved but it was from Texas ,guess they moved here now. But thank you all for the warning .I tore up the letter and am trying other sources more reliable that I can trust and be able to repay. read more

I'm a current customer of Brookwood, I think the way around paying back so much interest is to just pay it back quickly My loan was for 4 years it's only been 2 years and my loan will be done in November of this year. My payments are reasonable, I'm satisfied with what I got and they were there for me when I was in a tough spot. The KEY is to just pay it off before time the longer you drag it out the more you pay. read more

So I read these posts but I already took out a loan from them in 12/2015 to get a car and now they are suing me! I paid for over a year and about $35 out of $261 was for the actual loan and then I was in an accident where I was in the hospital, broke leg and foot at the same time and got disability and couldn't afford to pay them. I contacted them to let them know and then finally just didn't pay them and figured it would go on my credit report and it has, as a write off and then suddenly an attorney contacts me and says I am going to be sued and would I like his services? I looked it up and sure enough they sued me for $3400! I was served in the laundry room and called them to make arrangements and they want $400 down in a week and then I will have payments of $179 monthly. When I ask what happened to my payments for over a year they gave me some line about how they were expecting $9,000 to pay off my loan so $3400 is a deal and not only that, but the person I'm talking to is rude! Tells me how many times do I have to tell you this? So I agree to these terms cause I don't want to have my wages garnished or my bank account messed with but they won't even put the agreement in writing until after I give them the $400. I need help, people. Someone please tell me what to do! I want this gone already but don't have the $2000 they offered to settle for. They want my bank info so they can take the payments out and I'm going to do this on October 10th unless someone tells me not to. Can you help with advice please? Thank you so much. read more

The first loan I had gotten was good 130 of 300 went to principal I paid it off in full when I got caught up financially then I got another loan was supposed to be the same exact loan only this time only 30 dollars went towards principal I called and asked they did not even come close to answering my question it's a predator loan I cancelled my bank account so they will not see another dollar from me read more

If I could give these people something less than a zero, I would. These people claim to make quick decisions about your loan when, in fact, they take forever. I hope you don't have an emergency need for cash if you decide to get a loan with these people. I was pre-approved for a loan, and sent in all of my paperwork on Wed. Sept 15th. I spoke with Jacob who said that he would review my application and give me a call. Well, I had to call several times, and when I finally reached him, he was rude and he acted as though I was bothering him. So, I chose to go to another company that would give me money the next day. By the time that I receive the money from another company, Jacob will probably still be reviewing my application. WHAT A BUNCH OF SLOW DEADBEATS. PEOPLE WONDER WHY THEY GO OUT OF BUSINESS. read more

I completed an application but I will cancel it right NOW! APR of 116% damnnnnn so if I borrow $3500 And make 36 payments of $351.00 I would end up paying $12,636 fu*k you brookwood! read more

Wish I could give them a negative star. They are full of lies. I was approved on 4/21 and the funds were to be in my account the next day. All I can say it's day ten & I am still waiting. All of the agents I spoke with were Rude!!! They need to be CLOSED DOWN... read more

Scam ,tells you you are approved gets you to give them all your info bank ,credit cards ect tells you you are approved money will be in your bank tomorrow. Tomorrow comes and they never called so i checked my emails. It said you have been denied due to bad credit. I just got to major credit cards. I called and they said no mistake i was refused. Hung up. Scam do not use them 89,9 pre cent pay back on interest they would get 0 star but it will not let me read more

Well you shouldn't blame a loan company for their higher interest rates if you agree to the terms. If my wife and I were better at our finances we wouldn't need them. Their customer service dept has been great about reminding us that the payment is coming up shortly. read more

Do not bother contacting these people. You do not want them to have your personal information, and they do not even bother to train their staff who will then start emailing and calling you--but have no idea what they are doing (because they were never trained). Interest for these loans can be 116 percent, and this is the other reason not to bother with this place. I sent them a note to cancel my loan request because we did not want to deal with their untrained (probably underpaid!) staff. And they did not respond but sent a "loan denied" letter, after we retracted our application. They are not only disorganized, they are also petty. Really creepy place. Beware. read more

Horrible stay away loaned 2600 paid almost 3000 now still i owe 2640 rip off. Youll have to pay every month for 36month and only last few months go to principal.the law should protect hard working people from companies like this read more

PLEASE,PLEASE,PLEASE do not get a loan from this company. I borrowed $2600 out of desperation. I have paid $3100 and still owe $2600. Brookwood Loans preys on people who feel as if they have no other options. I would suggest asking a relative or doing without the money. I definitely regret that I did not take another option. There should be laws against astronomical interest rates and terms. Don't make the same mistake! read more

Worst financial decision ever. Was in a bind for money thought I could pay it back off in few months when I sold my boat didnt happen. I v been paying a year 250 a month and all of that for the last four months has gone straight too interest just for being a week late on the payments each time. Only about 12 $ a month was going towards loan when it was on time. I was threatened too be sent too collections for being a week behind. This bank is the definition of crooks. Please save your self the trouble go somewere else. read more

Ugh....Not that I needed the money that bad...I get a letter that says I am pre-approved right? So usually I google these loans companies for reviews before I touch them....and what do I see..Nothing but 1 freaking stars...YIKES...I then proceeded to read over the letter and what else do I see?.!?! MAXIMUM ANNUAL PERCENTAGE RATE: 59%...HOLY HELL BATMAN! Ok so my credit isn't that good but it's doesn't give anyone the right to give out interest rates like that...I WILL pass on this sour deal......thanks for the great lesson in learning how to just do with what I got.....lol read more

Really bad company! They screw you over like you have no idea! They sent me a pre approved letter, I debated a few weeks whether to take it or not since I'm trying to build my credit. Finally I just decided to take it- WORST DECISION OF MY LIFE! I thought ok, I'll just pay it off way sooner and give more than the minimum payments each month... Well paid 260 for 5 months... Initial loan was 2600... So I'm here thinking it must have gone down some since I've already pd about 1300+... I checked the balance and i still owed 2700!!!! How sick is that?! Never ever recommending them! Plus I spoke to someone about sending a payoff check and I was told I would be given a 5 day grace period for the check to get there and get processed... Well when it finally got there and posted to the account I called to get the balance of $59 removed because of the grace period... And they made a fuss and said they NEVER SAID SUCH THING!! Like seriously!?! So i STILL HAD TO PAY MORE!!!!!!! read more

It would be zero but that is not an option. NEVER EVER take a loan with this people. You pay for years and you never even touch the principle. That was the biggest mistake of my life. I paid it off in full per what they told me - twice the payment was returned to me (their way to add interest) then the third time they finally got it and now say I still owe another almost $200 in interest! They are scam artists; they will destroy your financial situation even worse so please never take a loan with this company. They should honestly be closed down! read more

This company should ILLEGAL- total Loan Sharks- interest rates OVER 100% . Anyone who works for this company should feel Ashamed of themselves. read more

Brookwood was able to give me a loan when I really needed it. I was aware of the incredibly high interest rate. Yes, they are really good at letting you know when your payment is due with reminder emails. However, I believe that they cater to those that are in a financial bind and take advantage of that with that higher than should be legal interest rate. Best bet if you have to get a loan from them, like I did, is to pay it off as soon as you possibly can. There are better loans out there without 116% APR. Had I to do it over again, I wouldn't. read more

I bet if you are complaining that it took too long you still went with that company and got the $ , and the others you are probably just angry and bitter in general, they were very helpful with my loan and it took 10-15 mins to process and "review" and I got the $ in my account by end of the day. Also they allowed me to pay extra monthly so when I pay my loan off in 3 months I will pay way less interest since I will be paying it off early. My suggestion to people reading this is make your own decisions about any company don't just listen to people who just want to rant for really no good reason. read more

This placed deserves to be shut down. I received a $2500 loan at 96% interest. The interest rate appalled me at the time, but I desperately needed the funds; in order to prevent a family member from being evicted. I was instantly approved, but still waited a few days to consider all options. The primary reason I decided to go with Brookwood is because an agent promised me that the interest rate was fixed (not variable). After 20 months of diligently paying the bill, I called to close out the amount left on the account. Not only was the agent, Heather, rude when answering my simple questions, but she informed me that I had a balanced of roughly $2000 still left to pay. This is far above the $645 that I assumed was left. When I asked to speak with the manager, Amy generously answered all of my questions, but still tried ton placate me. She acknowledged that her agent may have verbally promised a fixed interest rate, but the company as a standard practice does 36 month, variable rates. Her politeness does not excuse her corruption. I will be filing a formal Better Business Bureau complaint with them, and contacting their local Chamber of Commerce. I encourage anyone who has had negative dealings with this company to do the same. read more

I would give a negative star rating if available. I received a prequalified offer for $3500 from Brookfield Loans of Illinois in the mail today. I had never heard of them and certainly did not contact them for information or a loan. I was curious about them so I googled them. I was really interested in what their interest rates were. I couldn't like a direct link to their rates so I check the FAQ page and found the link there. After you select your state the list comes up. I almost had a heart attack when I saw how high they were! If you borrow $500 the interest ranges from 96%-98% for a payment from $66.35 to 66.92 with 12 months to repay. If you borrow the max amount allowed $2001, the interest rate is 78.39%, payment amount is $167.37 with 24 months to repay. All I have to say is are they crazy and is this even legal? For those considering a loan with this company I say - DON'T DO IT! YOU WILL REGRET IT LATER!!! read more