Went to another optometrist earlier in the year. Took my glasses back 4 times and they are still…read morenot right. I can't even use them at night to drive. Finally decide to use my FSA funds to go someplace to get new glasses. Elite Eyecare was absolutely wonderful! From the eye exam to picking out new glasses, the entire staff was most helpful. I was so glad that the ladies in the eyeglass area actually gave me their opinions about the glasses I was trying and even helped me look. All around great experience. I will continue to use them.

I was stressing, because my fav sunglasses had a screw come out of the lens. I stopped by Elite to…read moresee if they would help me in my crisis. I Absolutely cannot say enough great things about ELITE EYECARE. I stopped in for a quick fix on my sunglasses (which were not purchased there), and only did they help me right away, they did not charge me. The staff was incredibly kind, welcoming and professional, truly going above and beyond. It is super rare to find that level of genuine customer care these days, and they made what could have been a hassle into a smooth and pleasant experience. I highly recommend them for quality eye care with a personal touch.

The Ormond office was ok. Couldn't get into the Palm Coast office sooner so they had an appointment…read moreat the Ormond office right away. It took a little long as they were under staff, but that was fine. Just glad I got an appointment. Everyone is great and nice.

Found out I had cataracts and at the time was told to wait a little longer. Well a little longer…read morecame and now I'm in the process of getting them taken care of. The original Dr I saw is not there any longer so I've only seen Dr Hess and Dr Kline. I would recommend them both. Friendly, caring and answered all questions.

I stopped into the store late Saturday night with my son, and we were greeted by Tricia. What could…read morehave been a quick adjustment turned into an experience that truly stood out because of the care and attention she gave us. Tricia took the time to properly adjust my son's glasses, but she went far beyond that. She patiently explained the different lens options available, helped us understand ways to better protect the glasses and extend their life, and made sure we felt informed rather than rushed. Even though it was late, she treated us with kindness, professionalism, and genuine care. What impressed me most was how willing she was to go above and beyond to help us. She made us feel valued as customers and showed the kind of dedication that is hard to find. Employees like Tricia make a lasting impression, and I wanted to make sure her hard work and excellent customer service were recognized. She is truly an asset to your team.

absolutely a NO GO! Most of the staff is equally arrogant…read moreand incompetent, with Miss Gigi being the worst. I bought glasses there for 15!! years In July 26 I bought a pair of clear glasses and a pair of sunglasses for over 1.100$. The new prescription of the eye doctor was simply wrong! Had to get the correct one from a different doctor. no refund or apology from the doctor. Lenses had flaws, imperfections etc. after 4 weeks of back and forth the sunglasses were OK. Max 10!! days after I received the sunglasses a screw fell out! I was told by Miss Gigi that the replacement screw will have a different color or I have to buy a complete new pair of glasses at FULL price. The clear ones we gave up on and got a refund. This store went from being good to the absolute worst possible.

Spoke with manager Laura today, about the treatment of my elderly mother who called to make an…read moreappointment for herself. Laura apologized for the treatment and affirmed that this would be addressed in a staffing meeting. Thank you Laura for the apology and the acknowledgement for improving positive patient experiences and better communication as well as outcomes.

The staff is extremely rude and lacks communication and compassion especially when you have kids…read morewith special needs. Make sure if you choose to go to this place do not ask questions because they will bite your head off. The worst place I have ever been to I would rather scratch my eyes out with rocks than go here again.

They do not stand behind the lack of quality in the work they do. I lost my only pair of glasses…read morein the ocean and did a quick search for an optician/optometrist and eyeglass shop to get an expedited replacement. Argued with the optometrist re dilating my eyes for an eye exam. I gave in because she insisted that the dilation was absolutely necessary. Never had eyes dilated for a vision prescription since I was a teenager and the glasses that the prior eye doctor got for me were always perfect. After the exam was complete I was walked over to the eyeglass part of the business which was attached, and long story short the resulting glasses were awful and pricey (over $700) so I tried them for 60 days and then went back. The eye doctor scared me by saying that my prescription had drastically changed. Had to pay $200 more to get the glasses remade. They still suck. The optometrist told me that my cataracts must have gotten much worse requiring surgery. So I got a referral to the best Ophthalmologist in the county and he said yes I have cataracts but they are nowhere near ready to operate on. Shame on you, For Eyes!! After another year and continuous issues with the For Eyes glasses, I went to Beach Vision and saw Kevin Brantley and no dilation required, and he was able to share with me what he believes went wrong with For Eyes. I will be writing a review for Kevin and Beach Vision after my new glasses arrive.

Bragging on this business again. They figured out the best…read moredeal for me comparing my insurance cost compared to their total cost for prescription glasses and prescription sunglasses. It ended up being their deal saved me over $300 over my insurance. Then I lost the nose piece to my sunglasses and tried to replace myself unsuccessfully. They ordered me a whole new pair of prescription Oakley purple iridium sunglasses. FREE!! I will keep bragging on this business because not only do they offer great deals, they are professional, courteous and friendly in the store. A lost service standard now.

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

Horrible service! Bought a pair of glasses there 14 months ago and the lense coating on the lenses…read morestarted to flake off and delaminate. They told us the lab did that. I said the lab is YOUR lab! They said they couldn't do anything about that. Lenses aren't warranted for any period of time.

After years of being a loyal customer at Vision One I'm done. This nightmare is over. Got new…read moreglasses 6 months back... $250 insurance and 600 out of pocket. Couldn't see mid and long distance. Be patient I was told. I was patient beyond the 30 day return period. Went back 45 days post purchase to be re-examined at my expense. New glasses were made free of charge as the prescription was off "a bit". STILL couldn't see mid and long distance. Remained patient for months.... Suffering every waking minute. FINALLY WISED UP AND WENT TO WALMART ON GRANADA Ormond Beach. I can see again. Beautifully. Morning noon night. Life is good again. Thank you GOD. Richard Konop

I really love the eye doctors here. They do a great job and the location is very convenient as well.read more

Unfortunate, because of how much I enjoy the doctor and how nice he is that their front desk staff…read moreis so rude and incompetent. Both the gentleman at the front and the receptionist (who barely would speak to me) were both unwelcoming and rude.When speaking with the gentleman to order my glasses when asked the basic question of what can I add on he waved around a list and wouldn't answer my question and when I asked to read it he shoved it at me and said "can you read this?!" And showed me the paper with the abbreated add ons. At that point I shut down and dont want to pay to add anything on, I'm not going to spend my money here. He was extremely rude to both my husband and I to the point where we both shocked and said something back to him at which point he apologized and he had to correct himself and take back what he said. After confirming my glasses we leave and as we are buckling our son in, he proceeds to follow us to the parking lot demanding I pay an 80 dollar bill that had not been disclosed before, never had to pay anything before the appointment and no one ever said anything until I left the building, so insane which is very unfortunate considering how great the dr is.

Took their time. Answered my questions. Helpful in deciding which frames to choose. Found my very…read morebest price. I can't wait to pick them up.

I highly recommend coming to Visionworks for eye exams. The optometrist is very caring and kind…read more She always answers the million questions that I come in with and they have great instruments to perform the eye exam itself. I am not sure if it's because of my insurance, but I do have to pay an upfront amount for a photo for the back of my eye, but I totally recommend this so you can get a clearer understanding of your eye health. The establishment is always very clean and the people who work here are very kind and accommodating. They are also very knowledgeable with everything associating to the eyes, which is actually really helpful of course. Again, I am not sure how it goes with buying glasses as I do not buy them here for my own reasons, but I have heard great things for that entire process.

Less than a year since my lens replacement surgery, I'm experiencing cloudy vision. My optometrist…read moresuggested I return to the operating physician for YAG, a procedure to correct the vision problem. But Dr Digaetano's office won't accept my insurance any more. So the same insurance that was billed for the surgery is no longer acceptable? I don't have the $700+ to pay out of pocket (especially since my deductible has been satisfied for the year) so I am forced to find another surgeon to correct the problem. I feel as though Dr Digaetano just abandoned me. Because of this, I cannot recommend Digaetano Cataract Services.