I have had no problems with the dealership. Everyone is friendly and helpful when I have questions…read more When Steve Novak answers the phone he is always pleasnt and so is Andrew. Thanks for your service.

From the owner: The goal of Crookston Motors is to be an industry leader in providing unmatched quality automotive…read moreproducts and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Always 5 stars for Christian Brothers Ford! Christopher and his team go out of their way to make…read moresure we are taken care of. We work with them for repairs for all of our company and personal vehicles and have always been very pleased with the way they go out of the way to meet our needs. Highly recommend them and will continue to for many years.

This stranded, out-of-state motorist received the absolute best service experience ever at…read moreChristian Brothers Ford, Inc. in Crookston, MN. The entire dealership was very helpful. A special thanks to Chris & Dale in the Service Department in identifying the problem and getting us back on the road.

This is a tough one to rate, as we never interacted with anyone. We rode the motorcycle out…read morespecifically to look at a truck here. It was several hours ride and we timed everything to make sure we were there during business hours. We lingered about for a good half hour & someone came out, looked at us briefly & went back in. We were never directly approached. Granted, we didn't go looking for anyone to get assistance... so, I'll keep that in mind and go with 3 stars... rating it as a pretty average experience. We moved on to another dealership to buy.

I would not trust them when purchasing a vehicle. From my experience if you purchase from them, be…read moreprepared to dish out thousands to fix the junk they sell.(junk priced at $19,995) Honesty is not their strong suit. The vehicle they sold me has been to several mechanics and all have said the same thing. They would have known the issues were there if they did check over the vehicle before placing it on the lot. Wouldn't wish this experience on anyone. Beware

I went there to get an oil change and the service was great! They got it done speedy and the price…read morewas fair. Would recommend!

Buyer Beware - My Experience with Nelson Auto of Grand Forks…read more I purchased a 2020 Ford Transit Cargo Van from this dealership and had it inspected shortly afterward by a Ford-certified technician at St. George Ford. The inspection identified several issues, including: * Rear axle shaft seal leak * Rear differential pinion seal leak * A missing engine air-intake water-diversion component These are drivetrain and functional components that typically develop over time, not cosmetic issues that appear overnight. I contacted the dealership and worked directly with Eric Taylor. He initially said he would review the inspection report. After multiple follow-ups over several weeks, the final response was that nothing would be done and that the matter was "resolved" because the vehicle was sold AS-IS. To be clear, I was not asking them to cover every recommended service item--only a few significant issues involving drivetrain seals and a missing component that were identified immediately after purchase. Rather than reviewing the findings or attempting to reconcile two professional inspections, the dealership dismissed the report entirely and ended the conversation. Mechanical issues can happen with any used vehicle. What matters is how a dealership responds when credible problems are documented right after a sale. In this case, the response from management was essentially: you signed the paperwork, so it's your problem now. Consumers should understand that "AS-IS" language does not eliminate expectations of good-faith business practices when material mechanical concerns appear immediately after purchase. Because of how this situation was handled, I am documenting the experience publicly and will also be sharing the inspection documentation with **Ford Motor Company customer relations and relevant consumer protection channels for review. If you're considering buying here, get a truly independent inspection before signing anything. Based on my experience, once the paperwork is signed, don't expect much help from management. Buyer beware.

We purchased a vehicle on September 5, 2025. As of today, October 21, I cannot get anyone to answer…read moreany questions regarding the title and plates (car was paid for upfront, check cleared 2 days after purchase). I've used their chat bot to no avail. I had a text string going with someone asking for the sales manager to call me - nobody has called. I have called multiple times only to be transferred to some random mailbox, leaving a message with still no response. Sales staff was nice and attentive. Seems the business side needs A LOT of work!

Great place for classic car & trucks! If they don't have it, chances are they can find it.read more

I have had to come back 4 times do to paperwork being messed up n mis-typed by the sales person it…read moreabsolutely the worst experience in a dealership I have ever had the experience of when buying a vehicle

I brought my vehicle there for an oil change. They informed me of an oil leak. I explained I knew…read moreof the leak. They put the incorrect O ring on and oil just poured out of my oil filter. If they are a dealership don't you think they should know what O ring to use for an oil filter? WOW what morons.

This experience was so bad I'm still salty about this 3 years later. So I'm writing this review to…read morehelp anyone else from getting scammed. So about 3 years ago I had put my car into the water filled ditch. My car literally drowned. Despite that I was able to drive it for a week after that. When I finally put gas in it after the crash, it broke down. Wouldn't start up. I had a friend look at it and he couldn't figure out what was wrong. So we sent it to the Chevy dealer (Norther Motors) in trf to get fixed. They fixed and sent it back to me. Another week later it won't start up again. So we send it back. This time they tell us that the computer is full of water and when winter comes it will freeze up and destroy the car. They said it would cost thousands of dollars to fix. One of the technicians said he would by it from us for $500 so he could fix it up and keep it for himself since he had just moved from Vegas and didn't have a car. I remember him saying it would even cost him thousands of dollars to fix it. So we agreed to sell it to him and he would pay us at the end of the month and we would give him the title. Meanwhile we left the car in their parking lot since supposedly it "wouldn't run". Not even a week later I see my car posted on the TRF sell and swap page for $ 2,500 ($1,000 over what I had bought it for before the damage). We immediately contacted the and told them we would not be selling him the car and we were going to come pick it up. Since I had already purchased a new car we let it sit in our garage over the winter since we had no idea what to do with it. Once spring came I sold it to my sister. All it needed was a battery. It has been running ever since for 3 years. So much for a "frozen computer". This place is the trenches. Hope this helps.

they don't know how to even replace a battery in a 2016 Chevy Malibu. They started using a…read morescrewdriver to pry the plastic apart almost breaking it. When I showed online where the clips were the old 20 year veteran was too proud to look at it and proceeded to pull on until he broke it free. A never gave me a core credit and overcharged me for the battery. This gentleman was too proud to look at a simple instruction online in order to do the job properly. No one should ever go to this place as they're taking advantage of people and overcharging them. He told me during the course of the fix that he charges customers more if they stand there and watch him. I had to assure that he wasn't break the brackets. Do not go here.

Great service. I live on campus about a mile away and I am from the east coast. I have had to put…read moremy car in the shop twice for minor maintenance. Each time I got my car back the same day. Fair pricing. Very quick and efficient service.