I brought my truck in with a minor concern about my Ford 10R80 transmission lightly lurching into…read moregear--no real issues, just asking questions. Smitty's recommended a fluid and filter change, which I agreed to. After that service, I started having major problems--fluid leaking and burning off the exhaust, plus shifting issues. I brought it back multiple times. First they said fluid level was fine, then blamed a pan gasket, then eventually told me it was "normal" for the transmission to boil over and vent fluid. That's absolutely not normal. Communication was poor (I waited 2.5 days with no update), and when I picked it up, they acted like they just wanted it gone. One employee even walked away mid-conversation, and the service writer shrugged when I asked if they were blaming me. I took it to another shop--they immediately identified it was overfilled, corrected it, and the problem was completely resolved. I then towed my tandem ice castle and went on a road trip over 2,000 miles with zero issues. Bottom line: I went in with no real problem and left with one. Would not recommend.

Helped us avoid a scammer selling a used truck with a bad transmission. Their help was very much…read moreappreciated.

Place was great for me, had an issue with my blower motor and they got it ordered and fixed way…read morefaster than going to a dealership, the workers were great and id definitely recommend going for best pricing. 10/10

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

excellent service and customer care. they are efficient, considerate, and provide high quality work.read more

They are my go to mechanic. I feel like they do a good job of taking care of my car and not…read moreselling me services I do not need.

Best damn mechanics in town and by far the best for the price but I don't tell anybody because they…read moreare already too busy. So I guess, stay away . Honestly, they have been the most honest, fair priced mechanic I've dealt with.

Poor. Took my Saturn Vue in for rear brake job. Ran fine before I took it in. They called me at…read morework and tried to tell me that my car must've been shaking before and I didn't notice. I explained it wasn't. They put a warped rotor on. So I had to take it back for that. Then after that, they could never get the brake adjustment correct. Now the car is broke down in the middle of a blizzard because the wheel locked up.

The service is quick, bit they don't vacuum out the car or run it through the car wash as it is…read moreshut down. For the price of the oil change, I would have expected the "extra touch" from other places that I have been to!!!

They cross threaded the oil filter on my car and when i called them they denied any responsibility…read morefor the mistake

Love this place. They are extremely helpful whether it's a simple oil change or something more…read morecomplex. I have had nothing but fantastic service. If you are looking for a place that has experienced technicians but a small town feel then I think you would like this place.

This place was recommended by word of mouth, but I was cautious. They had a lackluster waiting room…read moreand iffy pricing but the customer service person was polite. I took an older ride there, that I just wanted drains and/or flushes done, I was told all types of things were wrong, the first professional car opinion did not state. I was told from the get go that draining transmission fluid was going to be much cheaper than flushing it, and was quoted about $80. Then when I refused to replace the dangerous steering rack issue, the price somehow jumped to $120, they said they made a mistake. I thought that's convenient. During this time, while waiting for pricing and diagnosis, 2 customers came in and paid their bills. Each person was forced to pay about $400-$600 (1 even asked why the price had changed). Maybe an average price per head? With the fix above plus my drains would have come to $480. I refused that "service", but it seems others were not. With all Mechanics know your car and be able to self diagnosis things like steering shakes, battery issues vs alternator, pump noises, whinny breaks. Don't be taken advantage of. Don't spend your money here. There is much better in Grand Forks, ND!

Had my vehicle towed to this place. IT sat for 2 days with no word from the mechanic. When he was…read morecontacted all, we kept getting was he hasn't had a chance to look at it. We took everything off so that they could get to the part to replace it. It should have taken only a couple of hours. Called on the second day, received some excuse that he has not had a chance to look at it and would not be able to until Monday afternoon. That is having my vehicle for 5 days before it is even looked at. Pathetic, unreliable, and not trust worthy. I will be bringing it somewhere else. This company does not deserve my business or hard earned money. Once he looked at it almost a week later, was told other things were wrong and needed replaced. Received a call 2 days later, went to pick up the vehicle, and it magically worked fine. Brought it to another mechanic shop to hook it up to the computer, there was nothing wrong with it. Plus, he did NOT lock my doors and over 200.00 worth of things were stolen. All the owner could do was shrug his shoulders and state, well this is a shotty neighborhood.

Paid them to replace my engine. As soon as I drove off, the Check Engine light came on. Also, they…read morescratched my hood all up, then insisted that it was an acceptable thing to do because there were scratches in other places on my car so I obviously shouldn't care. Biggest problem, however, was that they left my starter partially disconnected so I'd have trouble with it, then had the nerve to tell me that my starter was bad and needed to be replaced. I found someone else to replace it and that person found the bad connection. No new starter or parts needed and it's been working fine ever since. The owner is misogynistic and incredibly disrespectful of any customer concerns. I tell anyone who will listen to avoid this place like the plague!

Before calling Rydell I tried calling the Jeep dealer in town. After multiple phone calls with no…read moreanswer I called the Rydell service department and was told to come on in. Rudy and his crew in service bay 4 were wonderful! Went in to get my tires switched to nitrogen. Hung out and chatted while I watch the machine do its thing! All the guys were super nice! I didn't have an appointment and I was in and out in 15 min. I will be coming back here for all the service my Cherokee needs! If your looking for quality customer service you will definitely get that here!!

For service, just take it to your local small mechanic because if you have questions you can't even…read moretalk to their mechanics. Also they overcharge on everything, it will feel like you got scammed when you walk out of there for anything in the service department. They charge $187 just to code read your vehicle when you could just take it to a Napa and they'll do it for free.

Interstate Towing and Recovery responded when my motorhome developed engine problems while passing…read morethrough Grand Forks, ND. Tim Jenkins, the tow truck driver, did a great job recovering our motorhome. He is very professional and courteous. Great job guys.

Chris was so kind when he came to pick up my broken down vehicle! He cares about your safety and…read moremakes sure you know your vehicle gets to it destination!

Great work and service very fast and no what they are doing tow my vehicle to his shop and got…read moreright on to finding and fixing the problem