I brought my truck in with a minor concern about my Ford 10R80 transmission lightly lurching into…read moregear--no real issues, just asking questions. Smitty's recommended a fluid and filter change, which I agreed to. After that service, I started having major problems--fluid leaking and burning off the exhaust, plus shifting issues. I brought it back multiple times. First they said fluid level was fine, then blamed a pan gasket, then eventually told me it was "normal" for the transmission to boil over and vent fluid. That's absolutely not normal. Communication was poor (I waited 2.5 days with no update), and when I picked it up, they acted like they just wanted it gone. One employee even walked away mid-conversation, and the service writer shrugged when I asked if they were blaming me. I took it to another shop--they immediately identified it was overfilled, corrected it, and the problem was completely resolved. I then towed my tandem ice castle and went on a road trip over 2,000 miles with zero issues. Bottom line: I went in with no real problem and left with one. Would not recommend.

Helped us avoid a scammer selling a used truck with a bad transmission. Their help was very much…read moreappreciated.

We live in Boise, and through Carfax, we bought a car from Rydell Toyota of Grand Forks, ND. The…read morebest car buying experience ever. We flew into Fargo, and Alex sent a courtesy car to the airport to pick us up.... that's an hour and a half drive. We had a lot of details to work out, and from start to finish, Alex was very patient. Thank you, Rydell, and especially thank you, Alex!!!

Purchased a used 2024 Grand Highlander from this establishment. The sales guy Robb was nice. The…read morerest of the process was frustrating, and the vehicle has been nothing but problems compacted by the personal at the Toyota dealership being rude and disrespectful to my wife and me. We purchased the vehicle on January 20 2025. The first issue was the radio was locked out due to the dealerships failure to contact Toyota and delete the previous owner. This particular issue must be addressed by the dealership. This should have been done prior to the sale. We had to make several trips and calls to get this resolved. The vehicle came with 26,000 miles sold as a ( gold certified) used Toyota however after only a few hundred miles the front drive axles started clicking . We were informed of a recall issue again the dealership failed us. Again this should have been checked and corrected before sold as a certified vehicle . We scheduled that for repair . We got the vehicle back and after a few days noticed a huge oil spot in the garage. Called the dealership and they claim no open appointments until Tuesday a week away. After complaining to the office ,The staff told her to bring it up , but when she does they act like they didn't tell her to bring it up being rude about our concern. I called and spoke with Chuck at 1200pm. He said Vince would call me after lunch , Vince never called so at 4 I called , no answer. At 5 He left a long rude voice message on my phone saying they never found any issues with the cv shafts that they just replaced or any oil leaking. That was Friday Feb 21. Saturday Feb 22. The tech David found the oil leak caused by the previous repair. They failed to take responsibility for this mistake costing us time and money. Save yourself a huge hassle and drive elsewhere to purchase vehicles And have them serviced.

Interstate Towing and Recovery responded when my motorhome developed engine problems while passing…read morethrough Grand Forks, ND. Tim Jenkins, the tow truck driver, did a great job recovering our motorhome. He is very professional and courteous. Great job guys.

Chris was so kind when he came to pick up my broken down vehicle! He cares about your safety and…read moremakes sure you know your vehicle gets to it destination!

My wife and I are new to Grand Forks and are looking for a good mechanic. Finding Olson Auto Repair…read moreseemed like a good fit after reading about the family history and how the shop has been handed down to the the third generation. What has been unfortunate with our experience is the lack of communication. The first day, I left a message via phone call, in addition, sent an email to schedule service. The second day, I called and left a message. No response from either day. I looked on their website to see if they were closed down for any reason and there is nothing to indicate that they were on vacation, family emergency, etc. I hope everything is well but in this day and age it is too easy for people to communicate. From my end, I am thinking that they have enough customers and don't need anymore. Or, they just don't care. Time to move on to someone who would like to have our business.

He tried charging $600 for a part that costs $100 luckily we caught it but after confronting him…read morewith that information he changed what the problem was then charged $300 to replace the battery only for it to not fix the problem at all. Really shady business.

Place was great for me, had an issue with my blower motor and they got it ordered and fixed way…read morefaster than going to a dealership, the workers were great and id definitely recommend going for best pricing. 10/10

My mother-in-law recently had a very bad experience with another local car shop in town. The local…read moreshop completely tore the car about and was unable to fix the issue, they sent i to thunder rays to repaire problem. Thunder rays was very courteous the whole time and worked as quick as possible to correct the issue. Thunder rays even went out of their way to talk to the other repair shop to get them to foot the bill for the issues they created when they tried to fix the car in the first place. Saved her from having to pay a potentially enormous bill, saved alot of money! Will absolutely be returning and will tell others to come here with any vehicle issues!

As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.

Had a great experience here! They were so helpful! They made the entire process easy and it was…read moredone so quickly.

I was standing by the door, waiting to talk to someone about my car, and saw this person bulling a…read morecoworker. The gentleman even when he tried to walk away from the person who was being rude was pursued by the bully. I could not support a place the encouraged work place vilance like that so I left and took my car else where. No one should be treated like that. What poor management to support that behavior. The whole event was very disappointing to watch. I will share my personal experience with all my friends and family.

Reasonable prices and they get you in fairly quick! Since I've lived in the Grand Forks area I've…read moreowned two vehicles and have brought them both in to get exhaust work done. Both times the work done was quality using quality materials. Never had an issue with leaks or anything of that nature!

Recommended. Very fast and quality work. Honest guys and friendly. Dropped off in the morning,…read morereceived a call an hour later on what needed to be fixed and the estimate. Finished 2 hours later and paid what they estimated.