Brian O'Neil was an excellent salesman .He made us feel at ease .He had us try different vehicles…read moreto make sure we had experienced the feel of as many as we wanted .When I decided on the 2026 Sorento he walked me through all the features and explained everything in easy to understand vocabulary. He knew everything about the vehicles I was trying as well . He made me feel like I was family or a friend .He put me at ease

Zero This dealership did a terrible job repairing my car…read moreafter a collision . They had my car for about 3 months and after having to repair the whole right side of the car- they never even washed the car upon returning it . The interior of the car has grease stains on the right passenger door frame and they did not even fix the interior door frame correctly .

I bought a problem into them without making an appointment. They took it right in and fixed the…read moreproblem even though it was unrelated to their past work. On top of their willingness to help me last minute, they did not charge for the work! Such good home town honest businesses like Sound Decision deserves your patronage! completely impressed! thanks again SD! I'll be taking all my needs to you guys in the future and recommending you to all my friends! Steve

I have been going to Sound Decision for many years for auto starts, stereo deck & speaker installs,…read moreand most recently upgrading our 2010 Highlander with a hands-free Alpine touch-screen stereo with a backup camera and Apple Car Play which our daughter now drives. They also stand behind their work. I've had nothing but good service and quality installs which is why I continue to go here first and refer anyone I am able to them.

I had a chip repair on my windshield done. The service was fast and the employees were courteous…read more Well done!

Friendly, fast service for a rock chip about the size of a quarter. All employees I came into…read morecontact with were very kind and helpful. Took about 40 minutes to complete the trip. They were able to squeeze me in at the end of the day and helped me with making sure my insurance covered the costs.

This is the third time we have had a vehicle to Modern Auto Body. My car 4 years ago for the rear…read moreclip, and my son's car due to people hit and running his vehicle at work. Scott has always been great and easy to work with when it comes to coordinating the repair and insurance, and the guys in the shop do a phenomenol job at matching the paint. I always recommend them when someone asks who to take a vehicle to for body work.

Top Notch Service! I stopped in on Friday afternoon to price out scratch repair from a dog who…read morejumped up on the car door. Front office Jen was cheerful, polite and shared my excitement when she said the scratches could easily be buffed out! I was expecting hundreds of dollars in a repainted door! I could get in as early as 10am the following Tuesday and I was called by noon to say it was ready! It was a painless experience all around and I highly recommend Modern Auto Body!

Very happy with the Customer Service of this business. They helped me with a Windshield replacement…read moreand made sure I was satisfied. I will be recommending them to anyone who needs glass repair. They offer fair pricing, fast service, and chipper demeanor. Will return!

stay away from auto glass & aftermarket in grand forks nd!!!! you don't need a windshield bad…read moreenough to have these guys mess up your car!!! they do not do quality work & they don't care!!!! i have been in the car business for 50 years & have had many windshields replaced & these guys are the worst ever!!!! first shop where i had to pay to have my vehicle messed up & they refuse to make it right!!!!

My wife and I are new to Grand Forks and are looking for a good mechanic. Finding Olson Auto Repair…read moreseemed like a good fit after reading about the family history and how the shop has been handed down to the the third generation. What has been unfortunate with our experience is the lack of communication. The first day, I left a message via phone call, in addition, sent an email to schedule service. The second day, I called and left a message. No response from either day. I looked on their website to see if they were closed down for any reason and there is nothing to indicate that they were on vacation, family emergency, etc. I hope everything is well but in this day and age it is too easy for people to communicate. From my end, I am thinking that they have enough customers and don't need anymore. Or, they just don't care. Time to move on to someone who would like to have our business.

He tried charging $600 for a part that costs $100 luckily we caught it but after confronting him…read morewith that information he changed what the problem was then charged $300 to replace the battery only for it to not fix the problem at all. Really shady business.

This shop is truly what all mechanic shops need to strive to be. Customer service is top tier and…read morealways with amazing pricing. Don't go anywhere else for your vehicles needs. They truly care about the customer and not the money they can steal from your wallet

I read the reviews and had high hopes for this mechanic. I brought my car in to help diagnose a…read moresquealing belt and fix this issue. I dropped it off on a Thursday and received no update until I called them the following Monday. They told me my car was ready to go and they had tried to call that Friday however I have no missed call or voicemail. When I picked up my car they said their technician couldn't recreate the issue and my belts are fine. Unfortunately I had to take my keys, and drop off my rental before coming back to take my car afterhours. I should have started it up when I got my keys because after returning immediately the squealing was present and only got worse after I drove. I left them a voicemail immediately asking them to call me back so we can resolve this issue. A full week has passed with no word from them. TLDR: I paid $107 for an oil change I didn't ask for, my issue was unresolved, and they need to get their ears checked because my belt is still singing!

As a female with an import from out of town, I needed to find a local place I could trust! I found…read morethat place hands down! You might have to wait for your appointment time or service to be done properly; but you literally get what you pay for. Friendly service with a smile! Ill recommend them to everyone as they fixed everything I needed done and called me when I had other issues that were needing to be fixed! Highly recommended

They have taken great care of my old 2006 Trailblazer. Every time I call with a question, they are…read morevery knowledgeable and if there is a repair they are able to give a quote and it's always been right on the money. I will highly recommend them for any work to be done.