Brought in my vehicle that was running under its own power , got quoted for 2 days of work and $900…read morebut instead Over the hill kept my vehicle for 30 days and charged me $3000, I had to have my now not running vehicle towed home. Their in house warranty means absolutely nothing.

Andrew, Chester, and Daniel are an outstanding, mellow, & competent Team of badasses. I was driving…read moredown from Vancouver to Cal. Half way through, my Steering pump decided to liberate its self from the engine block but oddly stayed bound/functional by the serpentine belt. I was lucky, never would have guessed the luck soon to come. I called 2-3 shops in the area. Andrew picked up and despite my polite but disgruntled temperament he helped shelter my truck/rig from the rain. Chester and Daniel also technicians, chipped in with great wisdom and modern secret tricks of the trade. I pulled out the pump, Andrew pulled out the two remnant sheared bolts . And I threw that mother lover back in drove off into the rain drenched sun. As a former mechanic, these guys have hearts of gold and were funny as hecuba. Sharp, team oriented, honest. Fabric cut from the right cloth. Treasure of South Oregon. Much gratitude. I am super grateful.

I was impressed by Gene's Brakes. Went there for the first time. Friendly, clear communication,…read morehonest, and made great recommendations. Even helped me troubleshoot a leak I had in my trunk when I mentioned it. Highly recommend this business.

EVERYTHING!!!! Been here 50 yrs. Honest. Best in town, like…read moreme! No nonsense! No excuses!!! Always deliver. Allllways keep you informed!!!

I scheduled a ford fiesta for detail through yelp & received an immediate response. Quote was…read more$50.00 which I knew was a low ball quote because they didn't request photos of the car. This vehicle has been sitting for several years in Oregon (rainy) & had moss growing on it. The interior of the vehicle wasn't too bad, considering it was a 2015 & has never experienced a detail. If money is an issue, you might consider getting an exact quote. I knew it would cost more than $50 because of years of experience with getting vehicles detailed. Dylan & his co-worker did a great job. Charging extra was acceptable & fair

Dylan did an amazing job on our daughter's Rave 4. I highly recommend him. I wish I had done before…read morephotos.

Rich is a STAR! While the repair took a bit longer than hoped due to parts shortages and cold…read moreweather, the work is excellent! Rich kept us informed and did everything possible to bring my car back to beautiful and fully functional. There were a few challenges, but Rich made it happen. We highly recommend for all your body work needs.

Rich is the real deal...don't bother with any other body shop in southern Oregon!!…read moreHe doesn't cut corners and does amazing work. I've used him twice in the last year...after hitting a deer and a tree mishap crushing the rear of my car.

They performed a smog check for me . They were willing to accommodate a change in my schedule on…read moreshort notice. The Service was performed in a reasonable period of time, and best of all they had interesting reading material in their waiting room.;)

The water pump on our f-150 disintegrated on I-5 in heavy weather on a Sunday. Threw the serpentine…read morein the process. Limped off the freeway to safety. Discovered MMSC, who was ready to roll first thing Monday morning when parts stores opened for business. They got the parts, got the job done, and got us back on the road by lunchtime. Saved our bacon. These things aren't cheap, but MMSC was a value for us.

I have owned Hondas since 1983 and have a wealth of experience--wonderful and horrible--with many…read morecar repair shops. I am really grateful to have found Brian--he is a straight shooter, extremely knowledgeable & skilled, and does excellent work. He's a really nice guy, also--always a plus.

I just needed to go in for a noisy belt, which needed tightening. I called in on a Friday morning,…read moreand he fit me in at 4pm. When I arrived, it went quickly, and he only charged me $10. If he'd replaced my timing belt, it would've been free, but I had that done at a different shop. Overall, I'm happy with the service, but it was a pretty easy fix, so I give 4 stars. If anything else goes wrong with my car, I'll go back to Brian.

My truck with 26ft trailer broke down in Sutherlin,OR. I called AAA and Marshall's Towing was out…read morein half the time AAA had stated!!! The tow driver (Gary) was great. He suggested a place he knew of that was good with diesels and even suggested an RV park since we both knew my truck was going to take at least a day to get fixed. He was able to carry my truck and tow my trailer to both the RV park and shop. He also drove me back to the RV park. Nice to have help when stranded away from home with family. Marshall Towing if you read this your driver is a stand up guy! My tow ticket invoice #170232.

The manager had nothing to say about your driver charging me $900.00 for towing me 4 miles and I…read moredid get a letter from the cops and that should have coasted me under $500.00 to get my truck out and there was a form I needed to pick up at the cop shop to bring to you I think you guys are pretty shady

I will never take my car anywhere else! Bona Fide has proven to me that there actually is an auto…read morerepair shop that is an honest, professional, customer oriented shop in this town! Their employees Are the best! And their mechanic Steve is a master!! I finally found a shop that I can trust-that I can trust!! Kudos to you all!! Judy M.

I first brought my 2018 RAM 2500 Diesel to Bona Fide last December while visiting family in…read moreRoseburg. Just three weeks earlier, I had spent nearly $4,000 in California having the turbocharger repaired, only to have the truck go into limp mode while I was in Oregon. Bona Fide got me fixed up and back on the road. They were also able to clear some incredibly annoying dashboard codes that I'd previously been told only the dealer could clear. But what really earned my loyalty happened eight months later. I started hearing a whistle when using the exhaust brake and called Bona Fide. They told me it was likely a failing gasket and, without any prompting from me, said that if it turned out to be one of the gaskets they'd replaced in December, they would repair it under warranty at no charge. I brought the truck back, and sure enough, it was one of those gaskets. They stood behind their work and repaired it at absolutely no charge. No excuses, no trying to convince me it was something else, and no surprise bill. They simply honored their warranty and did what they said they would do. That's how you earn a customer. Bona Fide is knowledgeable, capable, and--just as importantly--honest. They've earned my trust and my loyalty. As long as I can get my truck to Roseburg, I'm not taking it anywhere else for repairs. Highly recommended. Steve at Bona Fide is truly an awsome human being.