Promptly came out in person to give a quote, organized, answered all questions and they started…read moreimmediately. pool looks great now. Competitive pricing ,

I ask 360 Pools for help with my pool pump a couple months ago and Vincent was very helpful and…read morefast with understanding the problem. Taz came on time and change the seal with great competence A week ago I decided to order a new pump and motor online due to the noise of the motor and install it myself ... So today I pushed myself to do it but after the work was done the motor was running 2 minutes and stopped again and again. I texted Vincent for help and after several exchanges of texts and pictures he suggested that it was a problem with the voltage. I was sure that my timer was on 110 !! After checking , sure enough it was 250 V... so I put back the switch of the motor to 220 and voila it worked !! Tank you much Vincent for your help and patience I highly recommend 360 Pools and team Phil

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

Even though I had been paying on time for service, they let my pool become green three times. The…read morefirst time he said he was away, and someone was supposed to be covering for him. The second time he blamed it on rain. The third time,he said, he'd been in an accident but never responded to texts after that even after saying he would come to take care of the pool. It cost me $300 to have another company clean up the mess

Quick and responsive, good follow up with pictures before and after. Timely billing. Would…read morerecommend.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

Premium Pools did a sub par pool renovation at my home. The owner uses very devious business…read moretactics and bills for work not completed. Do not be fooled by Felipe's soft spoken easy going manner. He is ruthless. In my opinion he is not qualified in pool restoration and uses fly by night sub contractors. I gave him a credit card authorization for a one time small down payment only because he was having trouble depositing checks with his bank. Felipe charged me a 7% credit card fee which he promised to return but never did. He made two other charges using the card without my authorization and I didn't find out until it was too late. I had to report the card as lost. The worst part of the project is that Felipe of Premium Pools charged my account and walked away with the sloppy tile work that was never fixed, the fire-up which was never completed and a burned out pool motor which his subcontractors caused and never disclosed. If you hire this company to do your pool restoration and wind up with money and quality work issues, I told you so. Beware.

From the owner: Premium Pools specializes in pool cleaning, maintenance, and repairs for high-end homes across…read moreSouth Florida. Founded by Felipe, the company focuses on delivering transparent, high-quality service that ensures your pool stays clean, safe, and fully functional year-round. Whether it's routine cleaning, leak detection, or equipment repairs, Premium Pools brings professional care and peace of mind to every backyard. Serving Palm Beach, Broward, and Miami-Dade counties, they help homeowners and property managers protect their investment with reliable service and crystal-clear results. Your pool, always pristine—because you deserve nothing less.

Kurtis was extremely responsive and also accommodating. I was having an issue with my pool fountain…read moreand our maintenance person wasn't sure how to make it work. Kurtis got on the phone with me immediately, I sent him a handful of pictures and a video of our pool system and within minutes he knew exactly what the problem was. On top of that his attitude was incredibly calm and you can tell he's someone who really values his customers and truly wants to help. Thanks Kurtis!!

Easy to get in contact with, easily found the problem, and was able to replace the part a few days…read morelater. The price quoted was reasonable. I recommend Broward and Miami Pool Service!

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

I think the person who I was texting with at the company was a kid or a person who needs to find…read moreanother job. Total waste of time, trying to get an estimate. I was trying to get a price for the estimate and he didn't understand no matter how many times I asked him. Much love