Back against using Blue Water Pools, this time to refinish our pool which was in bad need of an…read moreoverhaul. I checked around with a few companies to get prices and see portfolios, but since I used Blue Water previously with great success, I decided to go with them again. On the first day the team showed up as expected and got right to work. The guys worked very hard throughout the entire time they were on site and progress was quick. They kept us informed about what was going on and were excellent with communication overall, which I appreciated. Most importantly, the pool looks fantastic. We went with Diamond Brite Super Blue and it looks absolutely amazing in contrast with our new gray pavers that South Florida Paver Pros did. I have to say I'm very impressed with everything. Definitely check out Blue Water if you are in need of pool finishing or any kind of serious pool work. They have consistently delivered for us over a number of years and because of that I give them my highest recommendation.

I would give Bluewater Pools zero stars if I could…read more I hired Bluewater Pools to redo my pool Diamond Brite in November 2024. Less than two years later, the blue accent tile on my pool steps is already failing and coming off. In my opinion, that is not normal wear and tear for pool work that is this recent. I contacted Bluewater Pools about the issue and received a call back from Kevin. Without ever coming to my property to inspect the damage, he immediately blamed my pool service company and stated that my pool guy must have caused it. I asked what it would cost to repair, and I was told $200. I then escalated the matter to the owner. The owner did send someone to look at the damage, but the response was essentially the same: "This looks like the pool guy." After speaking with the owner again a few days later, I was told the same thing -- that my pool guy caused the damage. At no point did I receive a meaningful written explanation, inspection report, or proof that the failure was caused by my pool service company rather than by an installation, bonding, material, grout, or workmanship issue. The owner then offered to repair the tiles for $875, making it clear that he would not fix the issue at no cost, even though the work was less than two years old and even though Bluewater Pools could not provide proof that their work was not part of the problem. Because I was not satisfied with that response, I contacted two other pool companies for independent opinions and repair estimates. Both companies indicated that the workmanship appeared flawed, especially considering how recently the work had been done. One company even tried to demonstrate how difficult it would be to chip that tile through the water with a pool brush because of the drag once the brush enters the water. I also tested this myself, and it was extremely difficult to recreate the kind of damage Bluewater claimed my pool service company caused. After this happened, I looked more closely at Bluewater Pools' Yelp and Google reviews and found other customers describing similar issues. One Yelp review from another customer specifically mentions tile falling off, grout coming out, and a poor Marcite job after Bluewater Pools performed work. That sounded very similar to the type of failure I am now dealing with on my own pool. I wish I had taken those complaints more seriously before hiring this company. My issue is not only that the tile failed. My issue is that Bluewater Pools immediately blamed someone else, refused to accept any possibility that their workmanship or materials may have contributed to the problem, and then attempted to charge me significantly more to repair work that I believe should not have failed this quickly. I have photos, communications, and independent opinions regarding this issue. Based on my experience, I would strongly caution anyone considering Bluewater Pools to think carefully, get everything in writing, understand the warranty, review their Yelp and Google reviews carefully, and document the condition of the work immediately after completion. Pools are expensive, and consumers should be able to expect that a company will stand behind its work when problems appear in such a short period of time. In my opinion, Bluewater Pools did not do that here.

Called Total Pool Concept. What a pleasure working with a professional. Arrived on time and…read morecompleted the work as agreed. Leo is the best contractor I have worked with while in South Florida. You cannot go wrong with Leo of Total Concept Pool Co. Thank You Leo. Gerry V

I''ve used Leo twice in the past year. Here's a contractor who answers the phone . Leo set a time…read moreand arrives on time. Leo stayed in communications with me every step of the way. What a pleasure working with a professional. I've worked with several contractors over the years and Total Pool Concepts by far is the best. Thank you Leo... Gerry V.

We had them replace our natural gas pool heater, and upgrade our 20 year old system to include…read moresmart phone control. They did an excellent job and there were no delays. We've had the system in place now for several months with zero problems. We will be using them in the future. We certainly got our money's worth.

Had a really tricky pool leak that no company could quite figure out…read more Jason reached out within seconds of me putting out a Yelp project request and was at our house the next morning, and every single day after until he found the source and fixed the leak. It took him five days to fix what two other companies have not been able to fix since July. Our pool has NEVER looked this amazing so naturally we set up our monthly pool service with him. He is more than reasonably priced - and I look forward to him putting his skills to work when time comes for us to re-do our pool. But for now, we are MORE than happy. He is the Yoda of pool repair - the pool whisperer! He's freaking awesome!

Stay far away from Ashley Pool! Easily the worst pool service I've ever dealt with. The…read morecommunication is absolutely horrible--you can't speak to the person actually cleaning your pool, and when you call the main number, you're stuck talking to Sophia, who is not only uninformed but also extremely rude and unprofessional. My pool turned green MULTIPLE times while using their service. I spent a fortune trying to fix it, and instead of helping, they just kept charging me more. Zero accountability. Since switching companies, it's been a complete turnaround. The new pool cleaner actually communicates with us directly, explains any issues, and takes the time to do the job right. My pool has never looked better--no more green water, no surprise charges, and way more attention to detail than Ashley Pool ever provided. I can't stress this enough: avoid Ashley Pool at all costs. Total waste of money and constant frustration.

I've left a couple of messages in regards to my green pool water, after he advised me that…read morereplacing values would work and to run filter for week a straight. Pool is still green, no response to my messages or calls had them for about year, very unprofessional not to at least let me know they quit or just don't want to continue . I do not recommend this company so disappointing.

We recently overhauled our backyard with expert support from Pool Pros. Nathan and the team are on…read morepoint. They are diligent and prompt in answering all the questions (and there were many) throughout the process. They were courteous and professional. I recommend.

We hired Pool Pros Builder to construct a backyard spa in our existing pool, and unfortunately, our…read moreexperience has been extremely frustrating and very different from what was presented and promised when we signed the contract. Before choosing Pool Pros Builder, we obtained quotes from several companies. They were not the cheapest option--in fact, they were one of the more expensive companies we considered. Because this is a significant financial investment, we chose them believing the higher cost was justified by the timeline, quality, service, project management, and overall experience they promised. One of the main reasons we chose them was the promise that the project would take approximately 12 weeks to complete. We signed our contract in September 2025, and construction did not begin until April 20, 2026. We are now approaching one year since signing the contract, and the project is still far from complete. We have now been told the completion date has been pushed to early December 2026, after previously being told September 2026. Since construction began, we have experienced more downtime than actual progress. We are not in the pool business, but even to us it is concerning to see such long periods with little or no visible activity. Inspections, interestingly, have generally moved forward without significant delays. All of the delays appear to be on the construction side. We raised our concerns well in advance about the amount of downtime and specifically warned that we were concerned the original completion date would not be met. We were told not to worry. Unfortunately, those concerns have now become reality, and the completion date continues to move further out. Another major concern is that we have had three different project managers since construction began. This constant turnover has made it extremely difficult to have consistency, accountability, and confidence that someone is truly overseeing our project from beginning to end. Communication has also been extremely disappointing. We rarely see the project manager, and most updates come on Fridays through messages. Unfortunately, these updates often do not provide meaningful information about what was completed, what is currently being worked on, what is causing delays, or what the next steps are. We should not have to repeatedly chase information about a project of this size and financial commitment. During the sales process, we were specifically told that Pool Pros Builder did not subcontract and had its own crews. This was presented as an advantage and as one of the reasons they could maintain better control of the project and meet the promised timeline. Unfortunately, what was presented during the sales process and what we have experienced have been very different. Another concern is the payment process. Whenever an agreed-upon phase is completed, payment requests are handled promptly. However, the same urgency does not seem to exist when it comes to moving construction forward. This has left us feeling that if we do not pay, additional progress may not happen. We have already paid approximately 95% of the project, while the spa remains in the concrete/construction phase with pipes still visible throughout. We recently had a call with the project manager to formally raise all of these concerns and make it clear that we need accountability, transparency, and a clear plan forward. We are expecting to meet at our home this week to discuss how this project will be completed without further unnecessary delays. At this point, we cannot continue accepting this level of service. We have made a significant financial investment, invested considerable time and energy into this project, and have been more than patient. Our investment, our time, and the expectations established when we signed the contract deserve to be respected. I will update this review if we see meaningful improvement, consistent progress, better communication, and, ultimately, a successful completion of the project.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

I absolutely love there service. They let me choose the day of the week I want, which is Monday…read more The technician comes every monday cleans my pool and filted and leaves it impeccable. Great customer service. Easy way to pay my monthly bill online. They change my pool light to an Led light. Also, did an algae treatment on my pool. I love there services and would recommend to everyone.

Updated. Loredana called me the next day, and offered to complete the job at the original price…read morethat was quoted. They consistently communicated with me throughout the process, and did a great job! I'm glad they decided to make this right. I would definitely recommend this company based on the quality of work they did.

Golden Blue Pools did an amazing job! The service was professional, reliable, and super efficient…read more They showed up on time, paid attention to detail, and left the pool looking crystal clear. You can tell they really care about the quality of their work. Definitely recommend them to anyone looking for trustworthy pool service.

Great pool cleaning service! Breno and his team are reliable, show up on time, and leave the pool…read morelooking spotless every visit. The water is always crystal clear, and they pay attention to the small details like brushing and checking chemicals. Super easy to communicate with and very professional. Highly recommend!