Dr Richsrd Brown is a pompous horrible dr. He missed a major diagnosis, and became abusive and belligerent when confronted. He sleeps with a behometh front office clerk who seems to sport a psychopathic rage at all times. Like attracts like. When dr Brown is questioned his moronic elderly frat boy persona disappears, and a dangerous rage emerges. If you do not want to be maimed for life,... RUN from this place!! read more

I was scheduled for surgery with Dr. Brown 2 years ago. After experiencing the most rude individual answering the phone (Cindy) I decided on getting a second opinion so that I did not have to deal with that office. She struggles with telling the truth and is incompetent. I changed my diet to gluten free and my SST issues diminished. I am grateful that Cindy was so unprofessional for me to seek another physicians advice. The doctor should stick to medicine and not trying to be an author, I purchased his book on Amazon and returned it. As far as his assistant, Cindy she must be a family member or his wife/girlfriend because no reputable doctor would tolerate someone treating his patients so poorly and having a negative impact on his practice. read more

I had hand surgery 6 months ago. I am still in a great deal of pain. I've been back to see Dr. Brown several times. His office and staff are dysfunctional. It's impossible to speak with him and his manager is a rude, condescending, abrupt person who has obvious issues. I've spoken to Dr. Brown about this & he acknowledges the problem but nothing gets done about it. I'm in agony a great deal of the time and can only get through to him by having my primary doctor contact him! He assured me I would feel good after 6 months. Very frustrating read more

Funny to see the reviews of Cindy Dr. Browns assistant and scheduler. I started to wonder if I was taking crazy pills. I really wanted to work with Dr. Brown, but Cindy was so flipping rude every time I talked her it was unbearable. One of the rudest customer people I've ever experienced. Besides that she is not good. Messed up my dates, barked at me and said I didn't schedule, when I actually did. What a mess she makes of this otherwise great place. Sorry Cindy, but ya gotta be nice. read more

I feel that it is time to write a review about Dr. Richard Brown, even though my surgery was about 3 1/2 years ago. I had suffered a severe fracture of the 5th metacarpal of my right hand. X rays showed that the upper part of the bone was deviated 35 degrees from normal. Prior to seeing Dr. Brown, I saw another surgeon, who put me put me in a cast and sent me on my merry way. After a few days, I decided to get another opinion, since my 4th and 5th fingers overlapped when I made a grip. This was a huge problem, since I am a tennis player. Dr. Brown saw me right away and agreed with me. He performed surgical fixation within 48 hours. The surgery was very successful, and my hand has nearly 100 percent normal function. I have to say that if it wasn't for Dr. Brown, I would have never played tennis again. As a physician myself, I thank Dr. Brown, and give him the very highest of recommendations! read more

Extremely satisfied with the results of my Scaphoid non-union surgery. Dr. brown and his team are a great group of professionals that do an amazing job. I was amazed at the level of care they provided when my skin developed a rash from my cast (not their fault), with Cindy making sure I would have a way to contact the team as we went into the weekend if it were to get worse. My range of motion is getting better every day and I am very glad I trusted this team to perform the surgery. Highly recommend! read more

Dr Brown was great for my recent surgery. Absolutely no pain post op and back to action right away. Highly recommend.

Left 2 messages on voicemail last week to try and schedule an appointment. The message said that Cindy would return calls within 24 hours......well, left a message on Monday and again on Wednesday......it is now 1 1/2 weeks later and no return call. Called a third time and the phone just kept ringing.........hard to imagine these days. read more

Even though I'm a few years late, I got this yelp account specifically to write a good review for Dr. Brown; yeah, I'm an extreme procrastinator AND he's that good! I broke my arm while snowboarding in south Lake Tahoe. Low and behold I find out that I was 5 weeks pregnant while I was in the hospital. Normally, they would have done surgery. But since I was pregnant AND the break was so clean, they decided not to operate. When I got back down to San Diego, I needed an orthopedic. Luckily, after researching, I found Dr. Brown. Dr. Brown AND his staff were sooo nice and professional. We were always called in on time for our appointments and left in a sensible amount of time. Dr. Brown's office was very careful doing x-rays (knowing of my pregnancy) and mindful of prescriptions. He was accommodating in every way possible. Dr Brown is a real person too!!! He spoke to my husband and I like we were more than patients. Time is money and he took time to talk about the baby, his kids, and asked us about our lives in general. It made us feel like he really cared. Most importantly, my broken bone/arm successfully healed without the use of surgery. Thank you Dr. Brown!!!! If I ever have the misfortune of needing an orthopedic, I will definitely come back to you!!! read more

Dr. Richard Brown is an excellent doctor. You arrive at his office and they pass you on time. He operated on my ulnar nerve and now I'm happy, the discomfort left after several months. read more

As an anesthesiologist all I do is watch surgeons in surgery every day. I am happy to have had Dr. Brown operate on my hand and there is no one else I can think of who I would rather take care of myself or anyone in my family for hand surgery. read more

Dr. Brown has great reputation but the lady that answers the phone isn't very pleasant to talk to. Someone with better manners should be in her position. Absolutely make you not to want to go there. I believe her name is Cindy. read more

Dr. Richard Brown did LRTI surgery on both of my wrists back in 2011. I had procrastinated having anything done until I was in total agony hardly able to use my hands. His office had the shortest wait time I have experience with any doctor and he's an extremely nice doctor to see. The surgery involves taking a ligament out of your arm and putting it in your wrist joint to act as Cartledge. Here I am six years later and I've never had to think about my hands. I use my hands quite a bit as I do a lot of woodworking and rockclimbing. If there was 10 stars I would give it to this guy and I would not think twice about seeing him again. I only wish that he did meniscus ligament's on knees for that's why I'm looking for a orthopedic surgeon now. If you are looking for a orthopedic surgeon to work on hands look no further you have just found the best. read more

Dr Richard Brown is a great doctor but his secretary Cindy is TERRIBLE. She's RUDE, she's DISRESPECTFUL (she was interrupting me when I was asking her questions in regards to my surgery and seemed irritated when I was asking things) and EVERY SINGLE time I've spoken to her (5 times) she's been in a bad mood. We are patients PAYING to get a service, we're not getting treated for free, it's normal that we have questions (I'm getting a procedure done!) so this woman should understand she's giving SERVICE to people who are essentially paying her and be a little less rude. It's very very discouraging and it's even making me reconsider getting my surgery with doctor Brown because of the way Cindy treated me. Just a heads up Dr. Brown. read more

I'll admit I'm a little biased because I've worked with Dr. Brown for 6 years...but in my opinion he is the best of the best. I can write an honest review because he has operated on my wrist and treated me for tendonitis, and I have absolutely no residual pain or issues. Not only is Dr. Brown an excellent surgeon, he is a kind and generous person. Anyone unfortunate enough to need the services of an orthopedic hand surgeon would be lucky to find him. read more

Dr Richard Brown and staff are amazing!! I recently severed a tendon in my finger, and since I type for a living, this was a bigger problem for me, than most. He got me in, checked it out, and rearranged his schedule for me and scheduled me for surgery the next morning. Cindy was very accommodating and she and the entire staff have been very friendly every time I've been back for rechecks and suture removal. If you need hands fixed, and you're lucky enough to get in, he is fantastic!! read more

My daughter needed to have a lump removed from her hand. Never had to wait more than 2 minutes to see him. She always got a lollipop. He did the surgery under local while she ate the lollipop. No pain at all. Extremely competent and experienced. Excellent bedside manner. Could not be happier. read more

Dr. Brown performed my emergency broken wrist surgery after a snowboarding fall in Mammoth. Outstanding experienced knowledgeable Doctor with great bed side manners. He took time to explain my condition and all my options. He did not press or insist in any way to do the surgery. I am 3 weeks after now and doing great. The 2 inch wrist incision is a very thin clean straight line. I am recovering great. Recommend this doctor to anyone. Thank you, Dr. Brown! read more

Our family has used Dr Brown for years for numerous sports injuries and he is wonderful, we feel best in his field. His office staff is great especially his assistant Cindy who has always been so sweet and accommodating with our crazy schedules. Thank you! read more

I have seen Dr Brown for about 4 years and for 3 separate hand injuries. He has performed 2 surgeries on me and I can attest to his surgery skills and excellent bedside manner. Dr Brown is highly regarded as one of the best hand surgeons in Southern California by physicians and OR staff. He sees his patients quickly and diagnoses problems efficiently and correctly. He has exceptional bedside manner. He has treated my wrist and hand injuries with great success and excellent outcomes. His surgical approaches are up to date and he is talented with minimally invasive techniques which allow you to recover much faster with less pain. I can't say enough good things. I would highly recommend him if you have a hand or wrist injury. read more

I broke my hand in several places and Dr. Brown operated twice. I am so happy and.impressed with his kind attention and professionalism I drive. From LA to see him. I highly recommend him and.his staff who needs the best hand specialist ever read more

Dr. Brown is a doctor's doctor. He diagnoses and treats with incredible professionalism and kindness and warmth. His bedside manner is old-fashioned in a wonderful way. I drive 150 miles each way to see him with no regrets. I would also like to mention his professional assistant, Cindy, who has been efficient, congenial and extremely professional. Rita, his PT expert also is amazing as is his medical assistant. Could not be happier with my experience. ATP, La Quinta, CA. read more

Dr. Brown is the best hand surgeon around, and a very congenial guy! Now, if he would just do something about his office assistant Cindy...

I feel very lucky to have found Dr. Brown. I took a fall early one morning and learned at the emergency care that I not only broke my radius, but the damage was such that I required surgery. I went home and found two doctors in my plan with excellent reviews. I called the first one, and was treated so rudely that I refused the appointment they finally offered with one of the associates. Then, I called Dr. Brown. This time when I explained my situation, I was greeted with understanding and an immediate appointment. Dr. Brown's office warned me that I might have to wait a few minutes, but they would get me in. My appointment was for 10:30 am. I arrived at 10:15 and before I had completed my paperwork, they were ushering me into my appointment. My x-rays had been reviewed and Dr. Brown & his associate (nice young woman) already had a plan of action. I was out by 11 am with a scheduled surgery set. Fast forward, surgery went well and his recommendation for PT reflected his own top-notch practice. I am in final stages of PT, and will likely not need Dr. Brown again, but he told me not to hesitate to call if I have any issues or concerns. Additional Note - His group also manages to keep the appts as close to on-time as possible. The office is definitely run well! read more

Miracle worker!! Came to him after breaking my arm/wrist in half. He gave me the option of surgery or cast for 6 weeks...I decided to do surgery so that i could get better quicker. Within a few days, I was in surgery, and a few days later he had me doing PT already. Most doctors wait a few weeks, but he feels its important u start right away...well...i was all better in less than 10 weeks which is pretty unheard of. Now, it's been a year and I've been back to normal for 6 months! Most people that have this same wrist surgery still don't have proper functionality after a year. I didn't have to get the metal plates out either b/c they don't bother me, which i'm stoked about! Great work doc! read more

I called Dr. Brown's office last week to ask if it was possible for them to see my son who injured his hand in a high school baseball game. Cindy, Dr. Brown's secretary, offered us an appointment right away and worked us into their schedule immediately! We had our son in the office with Dr. Brown in under an hour, even with working us in Dr. Brown spent a lot of time explaining the problem and talking to our 16 year old son like an adult. The staff was very professional and so accommodating - we appreciated Cindy doing everything she could to get our son in very quickly! Recommend this office to anyone! Thanks so much!! read more

Dr. Brown has impressive credentials, but he has a terrible bedside manner. Also he sleeps with his office manager, so if you argue with her about anything, your estimation in his mind goes down, and you do not get treated well. In addition, his nursing staff has no idea how to treat open wounds, and they feel it is okay to change a bandage once per week, when about 3,000 other specialists in the same field insist it should be changed everyday. I do not know if it is laziness, indifference, or ignorance that causes this problem in his nursing staff. I went to Dr. Richard Braun instead, and he is just as competent as Dr. Brown, except that his nurses have specialties and are also PTs as well as RNs. Sorry Dr. Brown, but sometimes people want more that a "slice'em and dice'em" doctor. read more