Just read this review after referring a friend to the business. We used them 2-3 years ago and…read morewe're extremely pleased with the quality and look of the new roof. We have had no issues but felt confident that if we had, Bobby would have made sure they were corrected. We were referred by a neighbor who had the same good results that we did.

In April 2016 we had a new roof with decking, shingles, underlayment everything installed by this…read morecompany. Well not 3 months later in June 2016 during the first thunderstorm half of the roof is blown off - (mind you nobody else's home was damaged anywhere near ours). I contacted Bobby and Clint, Bobby came out the next morning and stated it was due to the storm and because the soffits had not been completely replaced. He then put plywood decking over the exposed area and tarped it, well that very same night the decking and tarp started to blow off the roof. We quickly noticed that the decking was not nailed to the studs!! My husband and son were securing the decking during the storm that had been put on that morning! As we kept looking we saw more and more nails that were never in the studs, we obtained a snake camera to look at the remaining part of the roof and found the same thing! I spoke with Clint about this and he passed it on to his father, who is the owner, Bobby O'Hara. Bobby's response was "it is okay because the weight of the shingles will keep it in place". Apparently not, we had independent adjustors and other roofing companies come and evaluate the roof and all said it was not secured properly. When we hired the other company to fix the roof our camera findings were confirmed. On the shingled part of the roof that had not been removed during the storm - we were able to lift up the decking - nothing but shingles were holding it down!!! REO construction and roofing has not accepted any responsibility for their failure to properly secure and install this roof. We paid them 5k for what they state on their website will be a safe and secure roof - with a 10 year warranty due to workmanship! Do not use this company! Everything looks and sounds great right up till the wind blows! They will not honor their warranty or accept responsibility for their actions. Thankfully nobody in our home was hurt when this happened as we were home and my children were in the room that received the brunt of the damage.

Very negative attitude, castigating, interrupting, refusing to honor warranty, since Eddie…read moreCanterbury took over from Rock Faircloth in June, 2024. They do not respond in timely fashion, three weeks, and then refused to come check on a problem with so work they had done for me. I am fearful of them! Rock was wonderful and kind, but those days are over.

Eddie was great to work with! Crew showed up on time and completed roof in record time! Eddie…read moreprovides a detailed quote and took time to explain repairs needed, made recommendations on paint process, etc. He is highly skilled and professional. I also used them to paint exterior of home and replace siding. I was very pleased with their work. They brush-painted the house which gives a nice finish and didn't cost that much more. They spent one entire day caulking and prepping house for paint. The yard area was cleaned thoroughly before leaving. I give Faircloth Roofing 5 stars! I recommend his business for any roofing needs and exterior work.

Sammy, owner of Everette's Power Wash, did a great job of clearing built pine straw from my roof…read more He came on short notice because he knew I am listing my home this week. He's efficient, prompt, professional, and responsive!

Needed the exterior of our home washed. We are very happy with the results. Sammy and his son did…read morea great job. They are very personable and it's a family owned business. We would definitely recommend them.

This is a top-notch professional company. I hired them to replace my kitchen countertops, paint…read morethe cabinets, and paint the dining room. They are very conscientious of doing the best possible job as well as keeping everything neat and clean in your home. Every worker is pleasant and hard-working. We would not hesitate to call them for anything needed.

I called office on a Monday and talk with office assistant and she returned call but I called again…read moreand emailed Taylor's HVAC and have not heard from them for minor repairs.

Do NOT use this company! My siding was permanently damaged from a sloppy power wash -- the panels…read morewere bleached and stained. His so-called "fix" only made the damage worse. After admitting his treatment failed, he promised to research a solution and get back to me. That was 9/12/2025, and I haven't heard a word since. The initial power wash was done on 8/9/2025! This is beyond unprofessional. I was a repeat customer (he washed my house in 2022 with no issues), and this is how I was treated. Now I'm left with damaged siding and no accountability. I'll be taking this to small claims court. Save yourself the headache and stay far away from this company!!

Our family has been using Chris Crystal Clean for 15 yrs. Always respectful of our home, offers…read moregreat communication, and is efficient in getting your home looking Crystal Clean!!!

I hired Mr. Phillips to redo my deck. Everything started well, but the finish was a complete…read moredisaster. The rails all out of alignment, cutting errors, missing screws, and awful finish... he talks the talk but doesn't walk the walk. I have a month long documented communications with him where he acknowledges the issues and empty promises to finish his job. Note: on a side job on my garage door. He also broke the opener, and he didn't take any responsibility. Stay Away!

Outstanding from start to finish. We hired Mr. Phillips our new roof & couldn't have been more…read moresatisfied with our result. His pricing was competitive, his work ethic is top tier, and the result of his labor was immaculate. This will not be our last time using Phillips Home Repair & Roofing, in fact we are planning a bathroom remodel for the first of spring, and we will be contacting Mr. Phil when the time comes, for another job well done!

The salesman was attentive, I did my research on the company, and despite rain delays, as well as a…read moremisunderstanding between myself and the scheduler, the crew appeared on time and did a great job. They protected the windows and shrubbery from the old roof materials that were thrown down. My complaints: I was told they would charge me $75 per sheet of plywood that needed to be replaced. Interestingly, they bought 3 pieces of heavy-duty plywood (which does cost that much) and 5 pieces of lower-quality pressed board plywood (in which a substantially lower price would have been charged.) When I questioned the female employee who came after the crew left why that price for the low-grade quality plywood, her answer (and I kid you not!) was "for labor and clean up). Hmmm. Those costs were included in the estimate. Okay. The crew was ALSO SUPPOSED to go around my home with a large magnet roller to search for metal building materials (I.e., nails!) but never did that. Thankfully, I didn't have a flat tire as a result and a second contractor found several.

Carolina Trophy Roofs did a great job with my new roof…read more Everyone that was a part of the team was a delight to work with, but a special shout out to their production coordinator, Liz, who was caring and professional at the same time. She went above and beyond to make sure the installation went well, answered all my questions and was there for support anytime I needed any reassurance. I am so happy with the results as well as the help they provided with my insurance company to cover the cost of the roof. I would highly recommend them.

We had to have the roof replaced this winter after a branch made a hole. When Brooks came out to…read moregive us a quote he went on my roof and properly installed a tarp cover to protect from further snow/water damage before we even agreed to use Roofing Solutions! Someone was able to quickly and accurately help us through the entire process with insurance and Brooks came back the day after the install to clean up any debris. Friendly, professional and quick. It's almost a shame I should never need a new roof with my 50-yr rates shingles!

After our previous interaction, I began working directly with the owner, who personally came out to…read moreassess the situation. Following that visit, the entire roof was removed and replaced, and the slow leak--caused by issues with the initial installation--was also properly addressed. Jenniss Harrell was extremely apologetic and went above and beyond to help resolve the problems. I truly appreciated his professionalism and support throughout the process. Unfortunately, I did find your responses to be discourteous and unprofessional, which made the situation more frustrating than it needed to be. That said, I'm happy to report that everything has now been resolved. The new roof looks great, the leaks have been fixed, and the damaged wall has been repaired.