Just read this review after referring a friend to the business. We used them 2-3 years ago and…read morewe're extremely pleased with the quality and look of the new roof. We have had no issues but felt confident that if we had, Bobby would have made sure they were corrected. We were referred by a neighbor who had the same good results that we did.

In April 2016 we had a new roof with decking, shingles, underlayment everything installed by this…read morecompany. Well not 3 months later in June 2016 during the first thunderstorm half of the roof is blown off - (mind you nobody else's home was damaged anywhere near ours). I contacted Bobby and Clint, Bobby came out the next morning and stated it was due to the storm and because the soffits had not been completely replaced. He then put plywood decking over the exposed area and tarped it, well that very same night the decking and tarp started to blow off the roof. We quickly noticed that the decking was not nailed to the studs!! My husband and son were securing the decking during the storm that had been put on that morning! As we kept looking we saw more and more nails that were never in the studs, we obtained a snake camera to look at the remaining part of the roof and found the same thing! I spoke with Clint about this and he passed it on to his father, who is the owner, Bobby O'Hara. Bobby's response was "it is okay because the weight of the shingles will keep it in place". Apparently not, we had independent adjustors and other roofing companies come and evaluate the roof and all said it was not secured properly. When we hired the other company to fix the roof our camera findings were confirmed. On the shingled part of the roof that had not been removed during the storm - we were able to lift up the decking - nothing but shingles were holding it down!!! REO construction and roofing has not accepted any responsibility for their failure to properly secure and install this roof. We paid them 5k for what they state on their website will be a safe and secure roof - with a 10 year warranty due to workmanship! Do not use this company! Everything looks and sounds great right up till the wind blows! They will not honor their warranty or accept responsibility for their actions. Thankfully nobody in our home was hurt when this happened as we were home and my children were in the room that received the brunt of the damage.

We needed to have a lot of work done on our house to make it as beautiful as we knew it could be. I…read morefound Velazquez Restoration on Yelp and I'm so glad I did. Julio and Candace came out, and we discussed siding for the dormers, aluminum trim for 27 windows, new shutters, new gutters, fascia, and soffits. I was positive we wouldn't be able to afford all that and the work would have to be prioritized and completed as funds became available. Wow, was I wrong! Julio knows the business, shares his knowledge, and has assembled a hard working team of talented people to get the job done. Candace is also knowledgeable, very personable and does a great job of keeping the team running. And they are a great bunch of people. In the end, the quote for the project cost about $10,000 less than we thought it would. It took 2 days to get everything done, and the house is even more beautiful than I hoped it would be. If you want your project done by someone you can trust, who has your back, exceeds your expectations, and takes pride in giving customers his very best work, reach out to Julio and Candace. You won't be sorry

We needed a quick repair done on the siding of our house and they were quick to respond. They came…read moreout the next day and were done quickly. Reasonably priced and will utilize again if needed.

We had some shingles blow off a section of our 2-story house during a wind storm and called to see…read moreif someone could come look at it and let us know when they could make the repairs. The employee that came took a look at the roof, said he could do the repair right away, went up on the ladder and it was fixed in about two hours. No problem with leaks or other blown-off shingles since.

After Hurricane Florence, Steven came out and provide me with an estimate to repair the roof and…read moresiding for $2,317, but when I requested (several times) for a written estimate...he refused. When I asked another contractor for an estimate it was under $1,000 for the same repair. Which make me believe that Steven OVER INFLATED his pricing after Hurricane Florence...

Good work and pricing, completed ugly popcorn ceiling removal, mud and repaint.] in multiple areas.read more

Thank you to Toot and his amazing crew on my mothers home...Started exactly on promised time and…read moreended on promised time...Constant communication and his guys did an amazing job and fixing problem areas. Toot sent multiple photos throughout each day to help keep me documented 3000 miles away...Hands down the most professional person I've ever dealt with (and I'm in construction). So grateful for dealing with a local person who knows his craft, confident in his crew and left the project clean like they were never there. He also charged "normal" pricing and not the over inflated "insurance scam" rate pricing that is going on in this area. He gave us better quality shingles, faster service, transfer warranty and service like I was doing business with an old friend. I am so grateful that @offroadrealty recommended The Boone Group Roofing. Please feel free to have an potential customers call me if they are on the fence about which to choose. Again- thank you!

I just had a new roof put on by The Boone Roofing Group. And I would give them 10 stars if I could…read more They were thorough, paid attention to details, replaced all the rotten wood, use quality materials, and cleaned up everything completely when they were done. They were honest, dependable, and hard working. My roof is beautiful and finally free of leaks.

A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.