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    Brown Sugar & Coffee

    5.0 (3 reviews)
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    SureFire CPR - We look forward to seeing you in class!

    SureFire CPR

    (572 reviews)

    I took my NRP class here (which was great!)…read more This review is for Swish. I felt faint in the middle of class and had to leave. Swish was soo helpful, kind, understanding, and encouraging. (All while assessing me and the situation.) She made sure I was okay before we separated and let me know she was just a door away if I needed to step out again. I'm just so grateful for all of the help and kindness. Swish is definitely in the right field of work. Those are the kind of people you need in healthcare. Thank you Swish!!

    I completed CPR training in February 2026 in Colorado and initially, the process itself was smooth…read more I can certainly acknowledge that. However, there were significant issues with the training setup that ultimately led to an injury. Due to the room configuration, I was unable to properly reach the mannequins and had to perform CPR on my tiptoes. The table was not adjustable, and no stool or accommodation was available. As a result of these poor ergonomics and lack of proper setup, I sustained a neck and trapezius injury mid-cycle. Ended up having to literally crawl on to the table . At the time, I reached out simply to provide feedback in hopes of preventing a similar experience for others especially individuals under 5 feet tall. The initial response I received was apologetic, and I appreciated that. However, after enduring five weeks of significant pain, I followed up to ask about the appropriate process before seeking medical care, as providers often ask for details about how an injury occurred. Unfortunately, the response I received at that point was defensive and dismissive, referencing a signed waiver rather than addressing the concern. The response was unfortunate. I fully understand that CPR training can be physically demanding. However, participants should be provided with a safe and properly adjusted environment to perform these skills. In this case, the setup did not allow for that and contributed directly to my injury. As a side note, I happened to have the session recorded (originally intended for social media), and it clearly shows the moment the injury occurred. Overall, I'm very disappointed in both the lack of appropriate setup and the company's response. I am still dealing with daily neck pain without resolution.

    Brown Sugar & Coffee - lifecoach - Updated September 2026

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