I caught my therapist internet surfing during our tele sessions. She also failed to provide…read moresubstantive progress.

Do not use their service if you are using insurance. My insurance accidently sent a recoupment for…read morethe money that was paid to the office and then sent a letter the next day stating that the recoupment was an error. Their office sent a check back to my insurance anyway and then sent me a bill for the appointments. After contacting their office they said that I need to contact my insurance to have the money sent back and my insurance stated that every time they call they only receive an answering machine (just like we all do) and can't get in contact with an actual person. Their office needs to contact my insurance, but they are refusing to do so and keep sending me bills. I have called multiple times and let them know what they need to do to fix the problem, but they are refusing to do so because "We did our part so we shouldn't have to contact the insurance to get our money back." and they keep sending me letters. So just know if you have any issues with your insurance they will not help in any way and constantly avoid actually solving the issue and will continuously badger you in order to avoid fixing their issue.

This brief review concerns one of the principals of Warren Street Counseling Associates, Concord,…read moreNH; Ms. Susan Towle, MA, LCMHC. Ms. Towle acted in the capacity of Guardian ad Litem on behalf of my then, seven year old daughter during a contentious divorce heard in the 10th Circuit, Family Division, Portsmouth from 2010-2011. Retrospectively - and having experienced two subsequent court appointed GALs - I must say that Ms. Towle was sensitive and even handed. She performed her investigations and made recommendations with humility - precisely what the juvenile child needs under these difficult circumstances.

I am honestly baffled how Susan has a license to practice Psychology. I had seen her for over a…read moreyear when she was affiliated with an association of other practitioners, but after she had a falling out with the management there, she broke off on her own. Now that she is a solo practitioner, she has become rude and openly hostile about almost every aspect of our relationship. She has repeatedly ridiculed my religious family while I have discussed sensitive matters related to my faith, and she has repeatedly asked if I am a homosexual, almost in an attempt to manipulate me into thinking I am. She took my journal and will not give it back although it contains years of my personal thoughts and reflections. She has suggested hypnosis and discontinuing my medication, both of which my physician has vehemently opposed. She is openly hostile with insurance companies and refused to even provide me an itemized bill to send into my insurance so I may be reimbursed for my visit. After seeing Susan for more than 18 months, I cannot more strong urge you to stay away from her as she could quite honestly pose a serious danger to someone who is suicidal. I am not one for hyperbole, but dealing with Susan has honestly been the worst experience I have ever had in any field, let alone medicine. Avoid giving her your business at all costs and save yourself the trouble.

called repeatedly and left messages never returned. They use an answering service and have no…read morereceptionist, so no way to tell if anyone is actually there. I am sure each therapist deserves an individual review, but am extremely disappointed by the lack of courtesy. Go elsewhere.

A profiteering quack, Halla was happy to provide a divorce court friendly evaluation for $2500,…read moreportraying father (Airline Captain and former Naval Aviator) in unfavorable terms, severely hindering his efforts to co-parent eight year old daughter. It was necessary for Halla to "invalidate" (his words) scores of the MMPI II and Rorschach tests - the only remotely objective tools psychologists possess - in order to match his diagnosis with his foregone conclusions. Halla, to complete his "Catch-22," suggested that prescription drugs were probably in order, and noted "subject would probably strongly disagree" with his 7 hour, single visit diagnosis because the FAA disallows psychotropic drugs and his professional occupation would be jeopardized by Halla's hit. Disgraceful.