Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

Excellent work he knows his business.... He keeps most of the large trucks in this area on the road…read moreservice and repairs our small fleet, top of the line work... I would highly recommend....

Will keep your vehicle and deposit... nothing the city will do to help you. "A Conflict of…read moreinterest" so Warren county is the only one that will listen. Kept a $500.00 deposit and the vehicle I own! Time to Vote!

Run Away Bad service Bad work owners no place to be found ... last i heard from the poor lady…read moreworking up front is that it was up for sale

Exactly double the cost to replace my front struts than what 2 other places quoted me. Buyer…read morebeware. Never again here.

Very disappointed. Stopped by for oil change and tire rotation. Sign on window states no appt…read more necessary. Was unable to service at that time. Made appt. for the next day at 0900. Stated that I was there with appt. for oil change, tire rotation, check tire for leak and change wiper blades. Arrived at 0845. Stated I would be waiting. Car was not taken back to service bay until 1 hr. later. Service not completed until 1220. 3.5 hours later!! Appears oil change, tire rotation, and slow leak repaired on tire. Not done.... wipers were not replaced, window sticker was not replaced as to next service and most importantly, there was no apology for taking so long.

We took our Lexus RX350 in for a full synthetic oil and transmission flush and fill service. We…read morewere treated very well and the gentlemen treated my wife with respect and professionalism, she was very happy with all the guys customer service and detailed communication. I highly recommend this Hendersonville local business, they just earned all of our automotive business from here on out. Fantastic job with our vehicle and excellent price point.

By far the most untrustworthy mechanics around the area. Two thousand dollar total for a radiator…read more They must charge 400 an hour for labor.

This town and surrounding counties are very fortunate to have Randell as their mechanic. He is…read morehonest and fair. He truly cares about his customers. Randell has been a mechanical icon for many years. He is extremely adept at troubleshooting issues his customers have. He tells his customers approximate cost of repairs letting the customers decide whether to have the work done. I have taken many different vehicles over the years and been very pleased.

Great garage and great service. I have been a customer since 1993 and have always had GREAT…read moreSERVICE. Thanks Randall.

While Shane is a very pleasant person, his father is rude and obnoxious. He told repeated lies…read moreabout when he would work on our vehicle, and he never did. We kept the vehicle in the shop for two weeks, spent hundreds of dollars, only to find out the problem was not fixed. We brought it back to the shop and there it sat for weeks and weeks. We stopped by and called repeatedly and were told multiple lies. It was very disheartening. Finally, we pushed the father a bit and he said he didn't want to repair the vehicle. So we went to pick it up, no refund was offered, the battery was dead, the battery cable broken and the problem not fixed. DO NOT GO HERE! Shane is a great guy, but they never called us ONCE in over two months they had the vehicle. We had to call and stop by to find out what was going on and we got a song and a dance every time. Very dishonest and not reputable.