1. Browns Auto Detail

1. Browns Auto Detail

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Aiken, SC

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Browns Auto Detail

5.0 (2 reviews)
Open 8:00 am - 5:00 pm

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LuLu's Car Wash

LuLu's Car Wash

2.0
(16 reviews)

I went to this car wash to only get the vacuum because their car wash tends to mess up my paint on…read moremy car which lulu's car wash only does this I have went to others and my car paint doesn't come off AT ALL no matter which kind of was I get. I said I can pay for the vacuum only so he made me pull all the way around. When I got to the Ziosk or kiosk thing I just said never mind because I wasn't going to pay that much for the vacuum and he made me reverse all the way out the car wash which was very embarrassing. The fact I Litterly told him 4 times because I didn't want to reverse everywhere and I still had to do it. I don't know what this carwash company uses for their soap on the cars but i tried the even more expensive one and it still tends to mess up my paint and it still doesn't get my car shiny so

In April I started an account at the LuLu's E. Pine Log Rd, Aiken, SC location while at the kiosk…read more The employee took my debit card and entered my information and then stated that the computer didn't take it and restarted it. Well I noticed that the company had double charged me. It had charged me for both times the employee entered my card. No problem, simple mistake. I emailed the company and received an email back saying that they couldn't handle this over the internet and to call customer service. I did several times and always was on hold for an extremely long time finally hanging up and just let it go. Well today I saw where I had been charged twice again so I called back and amazingly was not placed on hold for long. I explained the situation and the customer service rep got my debit information and told me that she couldn't do anything about it because the account wasn't in my name. I told here the debit card was in my name and I wanted the deductions stopped immediately and was told again that they couldn't do that since the account wasn't in my name. She could not get through her thick skull that the debit card these charges were being made to were in my name and that their employee had apparently scammed me, I guess thinking that I wouldn't check my accounts closely since I'm elderly. She told me that she couldn't and wouldn't do anything further and I should file a fraud report which I will do in the morning with the Aiken City Public Safety Department. I also had to cancel my debit card so that these fraudulent charges will stop. LuLu's has to know who the employee is since they had to fill out the info on my vehicle and enter it into their computer and they should have at least canceled my account on my request. I'm done with LuLu's and absolutely will not be back. Think twice about using a business with this kind of customer service. You may not be scammed like I was but if you have any other problem you can't expect any assistance from their customer service.

Browns Auto Detail - auto_detailing - Updated July 2026

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