The sign says free vacuums, but you pay for them with the wash. You need to wipe your car down after the wash to get the stuff off that was missed by the machines. The workers are polite and want to help. The wax cycle does not replace a good hand waxing. read more

Great service, love the cleaning supplies such as Windex and all-purpose cleaner and very nice clean microfiber towels to use. Highly recommend this location read more

James R ( the yelp critic from 4 months ago) are you seriously comparing a machine wash to a hand wash and giving a 3 star based on that ridiculous comparison? Does a Bidet clean your BeeHind as good as your manual hand wipe? No. But I'm not going to compare that and give poor stars to a bidet system based on such a one sided control group comparison. The truth is sometimes it's nice to have a machine clean your beehind and your car. But I'm going to judge the machine to other machines. What lulu gives me is convenience. And comparing LuLu properly to every other machine wash I've ever been to it is a solid 5 stars with really great operating hours btw. James ( the staff attendant) was super friendly. And he noticed the small details like that I was paying with a USAA card and he said his dad served and thanked me for my service. Brought the wife's car in later and I didn't get his name but he rocked sunglasses and had a real nice smile, helped me make sure my license plate number was correct so I didn't have to get out of the car and check. By the way, going through the wash at night, awesome experience if you have kids, or an adult child. And the free vacuum and wipe down , ok according to the wannabe Olympic gymnastics judge who denied Jordan Chiles her proper bronze medal, James R , it's "included in your price and not technically free", watch Ferris bueller and slow down and appreciate life brah (James R own a business and you'll understand why people like you have no friends and if we were on the titanic and you came running to our life boat we'd be quick to tell you no room on this boat, try one of the floating doors and yelp star critique that door while you're at it ). The other staff on property were really diligent and stocked everything and ran trash on a really solid schedule and there was a strawberry blonde attendant running a leaf blower who waved to me on my way out. Those details count, they shouldn't be overlooked. My experience was great and I had gone two different times in a day and that squad yesterday didn't skip a beat. Easy 5 stars to LuLu. -1 million stars for James R the Eric Cartman yelp critic. read more

Went in with bird shit came out with bird shit $30 car wash. Guess the brush guy just standing there. Nobody running through the wash brush on the truck. we're only interested in upsell for the monthly fee. Will be heading over to the other car washes in the area. whatever the hell it Sunday, March 1, 2026 at 12:40 read more

I stopped in specifically to vacuum my truck. I purchased the lowest priced wash. I was pleased with the outcome of the wash. One of my tires had some dirt on it, but I wasn't to concerned as it was would wear off as I drove it. The attendants were friendly and knowledgeable. It wasn't crowded when I stopped in so I took my time and used all of the amenities. The only thing I would have preferred was it would have been a touchless wash as that is what I usually seek for at a car wash. LuLu's was convenient and a fair price. I will stop in again during my next visit to Aiken. read more

Everyone is so helpful at this Lu Lu's that I come only here even when I am closer to the others. I have had to ask them to take one of my socks out of the vacuum because it sucked it up so fast. Beautiful people and I get a beautiful shine inside and out. Would recommend for everyone to come and get a membership read more

Justin and his team at Lulu's car wash were great. Without being asked, Justin offered to take my and wash them and did so with a smile.

Tiffany was a pleasant and also a great help! We needed help and she gave i! Thanks Tiffany and all other polite workers and LuLu's! God bless Y'all read more

Kp was great he was very helpful and polite did an upgrade. Very delightful personality.

Quality is dang goood for a basic car wash.I was impressed how clean my car was. The vacuum is a life saver has some good suction and they have micro rags and spray for cleaning your windows. read more

When I went to Lulu's in Aiken in April 2023, the attendant asked me if I would like a 30 day car wash for an extra five dollars on top of the one time carwash I was getting that day. The attendant said "this is for this month' She put a sticker on my window and then sent me into the wash. The attendant mentioned NOTHING about a reoccurring membership. I June I noticed a $22 fee being debited from my bank account for May and June 2023. I immediately contacted them and requested a refund since I did not use the service in May or the first part of June. Nope. I called them and all the gal did was repeat that it was their terms and conditions - no concern at all that the charges were under false pretenses. I do not understand, in this day and age, why a large company would even function like this. Why be so deceitful? So glad they got my $44 cause they will never get another dime from me in the many years I will live here. They would have made more money from me in the long run .. but I guess they don't care about that. read more

After several months and a credit card reader ejected and hit the side of my vehicle I am downgrading my review. It's not as good as prior...like many businesses they are slacking and customer service is poor and indirect about answering questions simply yes or no. Lots of chatter and confusion in communication. I don't recommend especially after dinging my door with the credit card reader. read more

I wouldn't recommend this place to anyone I have a new care and I took it through there to get washed and came out with two dents and a scratch and they wouldn't even fix it. read more

Purchased a mid-range wash that included washing wheels and cleaning tires. Came out of the wash without the gas door (blew it right off, files a claim which was denied as the vehicle was older than 7 years. Humm feels like a cop out and now have to deal with damage caused by over pressured equipment, along with a lousy cleaning of the wheels. Won't be using LuLu's 'EVER' again. Thank you Lulu for a damaged car..... read more

Not long ago I could go to LuLu's and have my car washed for $20 which included wax. Today my wash was $27, did not include wax, the back of my vehicle is no longer being sprayed, and I had to wait for an attendant to be at their station to guide me in. Their prices have risen too much and their service has reduced. I will go back to washing my own car. Bad on you LuLu. You're pricing yourself out of customers. read more

I'm not happy with their customer service. I was charged for another month's subscription in January 2024 after cancelling my service in December 2023. They are claiming that a new accounting system caused the issue and that my credit card would be credited. I am still waiting for the credit to go through and it has been over a month. Another call to customer service resulted in a basic response of "keep waiting, we don't have a time-frame for your refund". Well, they sure had no problem charging my card with the quickness but it's like pulling teeth to get a refund. Very poor service overall. Also, the wash itself is lacking, there is still dirt on my car after it goes through the wash process. I wished that I had saved my money. read more

I had a membership at lulus and have been utilizing the facilit Before the monthly purchases was put in place. I'm stopping my membership. Prices too much. Just a plane car was is $11. The local hand wash are actually cheaper and better outside and they clean inside. Thx for the years of service. You've priced me out of the market. read more

Exterior wash for $10 East access to enter, but you must pay attention to which aisle you take. Newcomers like myself stay to the right. In and out within seven minutes. read more

The following was recently posted and the same thing happened to me last month (June 2023) at the Aiken LuLu's. I feel the exact same way, have gone there for years and will not return now. Sam M. Aiken, SC 7/31/23 Michelle D. Aiken, SC 016 6/7/2023 When I went to Lulu's in Aiken in April 2023, the attendant asked me if I would like a 30 day car wash for an extra five dollars on top of the one time carwash I was getting that day. The attendant said "this is for this month' She put a sticker on my window and then sent me into the wash. The attendant mentioned NOTHING about a reoccurring membership. I June I noticed a $22 fee being debited from my bank account for May and June 2023. I immediately contacted them and requested a refund since I did not use the service in May or the first part of June. Nope. I called them and all the gal did was repeat that it was their terms and conditions - no concern at all that the charges were under false pretenses. I do not understand, in this day and age, why a large company would even function like this. Why be so deceitful? So glad they got my $44 cause they will never get another dime from me in the many years I will live here. They would have made more money from me in the long run .. but I guess they don't care about that. read more

Lulu's is your one stop clean car shop. The membership is the best bang for your shiny buck and to keep your cars exterior sparkly clean. The vacuums are also a nice perk as well. Get cleaned up at Lulu's. read more

Overly aggressive sales pitches for monthly washes. Just needed to get in and out today. Paid for a "More" wash, what I got was much less. No brush on the windshield or trucks back window and tailgate. Still dirty. Even tipped the boys $5 for the less than adequate service. You need to do better. I should have went back but didnt have the time. read more

Worst customer service ever. We have two accounts for unlimited car washes, but they pulled two invoices in January on the 2nd and 20th, then in February they pulled 3 invoices two on the 20th and one on the on the 29th. Customer service said they changed over computers and didn't charge two billings in January, but I told them the dates. Woman said it was up to me to send in all of my statements and they would review. They are the ones that pulled from my bank account, they HAVE the records. Don't make your new computer system the customer's problem. Car was needs to stand behind their problem. read more

They are not honest. I am paying monthly for the graphite wash and I only receive it about I in three times. I have repeatedly tried to talk to the attendants and they tell me there is nothing they can do; it automatic. Before I enter the wash, I ask the attendants if I am getting the graphite wash. They say yes by they are lying. I tried to contact customer service, I can't get to talk to a human being; just a recording. Buyer be ware! read more

I used to like this place because it was convenient and clean. But after I got my 2018 mazda car washed there the second time, my side mirror cover flew right off and the inside of my mirror was cracked. Went back to see if they had it and they asked "what color is it?", like there had been many mirror covers that had been broken off. Do not recommend read more

LuLu's Car Wash - Car Wash Near Me - Aiken, South Carolina

The same two very sweet polite professional employees every morning is refreshing from the constant turn over everywhere else!! They obviously take pride in their work place and it shows! read more

The price of a regular no frills car wash went up from $ 7.00 to $10.00! That is just plain ridiculous! An increase of .50 or $ 1.00 is one thing but to increase a car wash by $3.00 is insane! No wonder America is in the shape it's in! If all the businesses raise their prices like that, nobody will be able to afford anything! Shame on Lu Lu's for such an increase! read more

No air freshener. They don't answer their phone when you call. Ever since new equipment, my car isn't as clean.

Tha quality of this car wash is absolutely horrible. A very very poor wash job! It didn't get all of the dirt nor tire shine around whole tires. Value is absolutely horrible. Doubled the peice for shitty service! read more

the car was is excellent but I was double billed twice. after being on hold twice for approximately 30 minutes they were only willing to refund my money once. in other words, I paid 64.99 for a car wash! -ALE read more

Did not clean car well at all went next door to oreillys and boughtcleaner wasted my money for a not so duper car wash read more

Lulus is my favorite car wash anywhere -- they have multiple options for levels of cleaning / car treatments and the attendants make sure to pre-treat the worst spots. Vacuumed and rags for wiping and spot cleaning are always free! Today I experienced the most excellent customer service for my specific situation so I will return to this location and recommend them to anyone looking for a regular car wash. read more

Evidently the family who owned Lulu's sold it to a corporation. Good for them...bad for us. When the family owned it, attention to detail was standard. Prewash your grill, front and rear windshields, back tailgate, even power wash your inner wheel wells if muddy or dusty. Not any more! You're lucky to get a squirt from a hose on the front windshield even with the $20 wash. So what if you have bugs on your grill or bumpers. Wash them off yourself when you get home... Now you're just a number, and "line 'em up and push them thru" as one employee told me. read more

The people (teens) they have are to busy talking to each other or on their phones to do there job. They are usually standing around not helping. read more

Went to Lulu's and the wash was first rate. The wash was well maintained and soap, wax and other chemicals were amply dispensed. Vacuums were very strong and effective. Hand cloths and detailing solution supplied. Good experience. Would use again. read more

Have used the Lulus on Pinelog Rd. many times. Good wash and access to vacuum. Attendants are very helpful. Mat cleaner is the best feature at this place. Would highly recommend Lulus on Pinelog Rd. Never tried the one on Richland Avenue. read more

When I went to Lulu's on Pine Log in March 2023, the attendant asked me if I would like a 30 day car wash for an extra five dollars added the 10.00 fee for the car wash i was getting that day . The attendant said "this is for this month/ March because of all the pollen.' He put a sticker on my window and then had me sign a contract. In very fine print on the bottom of the contract it says ''reoccurring.'' The attendant didn't mention that nor did I see the fine print. I started noticing a $22 fee being debited from my Visa account for April and May 2023 from Mammoth.... I tried calling them: The number mammoth issued is a nonworking number. If you go online you can get the correct number. When I finally got a hold of them, I had already canceled my credit card. Mammoth really did not care that I was given incorrect deceitful information. It was money in their pocket. I do not like going to any place that is deceitful. Please be very leery/ mindful of any specials that they offer you. I was intentionally deceived by the attendant. read more

I have been a lulu's member for a few years now. Today 6/28/21 at 7:15 pm I pulled up to the entrance of the wash. I asked nicely for they attendant to spray the small amount of mud on the bottom of my front doors and rear bumper. The attendant proceeded to try to send my suv through the wash. I held my vehicle back from going into the wash to prevent scratching of mine and or the next vehicle to go through the wash. I was then threatened by the younger African American attendant. After a few words my vehicle was sprayed off. Then my vehicle was sent through the car wash without any water being used. My vehicle exited the car wash covered in soap and new scratches. read more

I'm going to start this off by saying that it looked promising when we drove in, but it went down hill fast. We pulled up to the guy who does the prewash thing right. Well then he proceeds to take a wrench (now mind you we were sitting there wondering what the heck he was doing) and takes our trucks antenna off. We rolled down our window and asked what he was doing and if he actually had to do that. He just stuck the antenna in my window and walked away. We would have let him take it off if he would have asked first. I'm pretty for sure that that's common courtesy, especially with someone else's truck? After that we actually look in there and it's pretty creepy, not to mention loud, super loud and I'm not being over dramatic when I say this. I wish I could give 2 1/2 stars, the 1/2 because at least our truck is clean read more

This morning about 1030 am, I got my car washed at LuLu's on Pine log Rd. In Aiken, SC. There was a young, tall, black, gentleman named Jimmy, that assisted me. He was so helpful, polite & courteous and is the reason I will get my car washed at your establishment from now on. The car wash I've used in the past, has been disabled so I tried yours. I'm 78 y/o & these electronics are not always easy for me to figure out. Jimmy came up to "the pay station" & assisted me, patiently, to program in, what I needed. He made kind, sweet & friendly comments & Then, "debugged" my car & patiently guided me thru the wash. Jimmy is a REAL Asset to your business! Thanks read more

This Car Wash is better than most hand wash places! for ten dollars, I got a very complete wash, dry, buff....and access to vacuums. They have more than a dozen vacuum stations, too! No one should ever pay the $6-$10 again for the lousy gas station car washes! read more