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    Brown's Exclusive Car Service

    5.0 (1 review)

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    3 years ago

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    Palm Beach Gardens Limo

    Palm Beach Gardens Limo

    3.9(7 reviews)
    10.9 km

    I came in late on an international flight and the last thing I wanted was a problem with the car…read moreride home. Sure enough the car was not there and my stress level shot straight through the roof. After digging through my paperwork and finding an old itinerary with your phone number! I dialed the number ready to hear apologies that would only anger me more. The last thing I expected to hear is that I had a reservation for the next day. Instead of arguing with me over whose fault it was! You immediately reacted with the comment "let's get you home" . You mentioned you had an affiliate service in the area and would get to me shortly with a time frame they could get to me. While you reached out to your affiliate company. I searched of the evidence that your company was at fault. After finding the paperwork I saw that it indeed read the day after my arrival and it was an obvious mistake on my part. Minutes later you called me back with the news that a driver will be meeting us within 15 minutes. Five minutes later, the driver pulled up curbside and whisked our exhausted souls home. All service professionals are coached to under promise and over deliver. You must have earned an A plus in that class! Your calm demeanor, call to action (not to blame,) and more important your ability to "get me home" with such short notice places you in an elite class of customer service providers. Thank you for being there for me and my family. You have gained a raving fan of your business!

    Wow. Horrendous service. I am now sure that Robert, the pompous and arrogant owner wrote the ONLY…read morepositive review on his struggling business himself. Robert is perhaps the rudest, most unprofessional person I have ever met in the service business. Evidently thinks that the way to build his flailing company is to use his military background and bootcamp mentality to try to intimidate and insult his clients. There are dozens of fantastic car services in Palm Beach County. Do NOT put your special event, your valuable time, or your money in the hands of Robert. Or do, but you've been warned.

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    A Better Limousine Service - Aqualina resort and spa

    A Better Limousine Service

    5.0(2 reviews)
    4.4 km

    Wonderful service. Had a very very early flight and they were there to pick me up early. Very…read morepleasant driver. Highly recommend

    This was hands down the best transport service we have had. My parents are WW2 veterans who wanted…read moreto see their first grandchild graduate from the University of Michigan. My Dad is 94 and my mother is frail. The owner took a great deal of time discussing their needs with me prior to booking and he followed through on every single promise. My parents left their bags in the kitchen and the driver took them from there. Once at the airport the driver took their luggage to the outside checkin and made sure Delta Airlines arrived curbside with two wheel chairs to take them to the gate! The same first class treatment occurred on the return. The next day the owner called me to ask how the experience was for Mom and Dad. Wow I have traveled the world and I don't ever recall better service. It is rare theses days! Oh and to top that, it was the best price too. This is one of those company's that actually cares. I hope they do well in that very competitive business. Lastly, my fathers shipped was bombed going to pick up injured soldiers, my dad suffered an injury that took decades to heal, and he did that so the rest of us Americans could live free. He has never asked for recognition and he is too humble to go on a victory tour but my Dad said he felt like a real hero watching his Granddaughter receive her college degree with the American flag behind her. This special moment was made even more special because for once my unassuming Dad got to feel like a rock star. PRICELESS

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    Brown's Exclusive Car Service - towncarservice - Updated July 2026

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