There are good people and there are bad people. Then, in a category all on his own, you have Ron…read more An angel on Earth. Ron's #1 goal is to be helpful and he has gone above and beyond to be exactly that. I've actually never experienced customer service quite this great. You'd think I work for him writing a review this glowing, but in all reality - I just want the nice guys (and gals) to finish first in life. Ron is certainly more than one of the good ones. Screw the bullies and shoddy contractors who upsell you items you don't need. Call Ron. He doesn't have a bad bone in his entire body. You WILL get good service...if he has an opening in his schedule.

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

This business blocked us in the parking lot after we rented a car from Enterprise. There are no…read moresigns on this side of the lot, Enterprise watched us park here and said nothing. Not only that but the hours says they are present until 5pm, they were not. Had we not had 4 wheel drive we would have been stuck there. Shows a serious lack of professionalism. As a long time resident, you can 100% bet I will never use this company.

Great work and will call Pete's team again. They did a sump pump and backup with backup system…read morereplacement, and will be fixing a few of my faucets. Great pricing. Very responsive and answered all my questions. Nice people too! Easy to schedule. I felt well taken care of. Thank you Pete and team!!!!

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

I got a quote and though I didn't accept the bid we got talking about the project and I later let…read morethem know of needing to have the bathroom floor done. They gave me a positive response on what it would cost and I gladly accepted. Very punctual and professional and completed the job in less than 3 hrs. Perfect in every way. Highly recommend

They were hired through Home Depot to install a new water heater for me. My service window was…read more10am-12pm. No answer from them at 12:12pm. Had to reach out. Then decided to tell me that they are running behind. Could not give me an update to when. 1:54pm still nothing. Had to call Home Depot and ask what is going on. 2:59pm at my house with no heads up. Upset that no one is home now. Finally called me and I told them I will be back in 30 mins. They came inside and tried to tell me I needed all of these things. Told them I didn't need them and they said then we can't do the install. Ask the guy to leave and he did. The best part was he said it would take 6 hours to do the job and drain the old tank. Now I know why they are behind.

We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of…read moretime and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing!

Amazing Quality. Great Customer Service I will use Hardy…read morePlumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly

After finding Tri-County Plumbing, Heating & Air Conditioning through a quick Google search, I…read morereached out around 4 pm on a Thursday regarding a problem with my tub. Although I couldn't reach anyone right away, I left a message and received a call back within 30 minutes. I spoke with the owner, who reassured me that someone would be out the next day. True to their word, a representative arrived promptly around 9 am the following morning and got right to work. Within 90 minutes, my tub issue was resolved, and he took the time to walk me through the steps he'd taken to fix it. I really appreciated the quick response and efficient service from Tri-County Plumbing, Heating & Air Conditioning, and I'll definitely reach out to them for any future plumbing needs!

Wow! We had a couple of plumbing issues and Bill and Josh came out and quoted and scheduled time…read more They arrived on time and did a great professional job at a super cost. We are already looking at other projects and they will be the first call we make! Highly recommend them!!!

I had a clogged main drain and none of my toilets or sinks worked. I called a few companies but no…read moreone could come out till the following day, which is out of the question. Toto-rooter came out quickly( within an hour) fixed the problem, and cleaned up afterwards. The plumber who did the work was very professional and knowledgeable. I definitely appreciated the extra effort.

Very disappointed with my experience with Root Rooter Plumbing Co. I was charged nearly $500, and…read moremy sump pump discharge line issue wasn't even resolved. I felt like I paid a lot of money without getting the problem fixed. Based on my experience, I can't recommend them. I'd suggest looking elsewhere if you want your issue properly addressed.

I was having problems with my Toto wall mounted toilet with a in-wall tank (the guy who owned this…read moreplace before me put in this bougie thing). I had six different plumbers near me come out to look at it - five wouldn't touch it and one would do it at a ridiculously high price of $1100. For plumber #7, I called Sure Flow Plumbing and they could not have been nicer. David called back and I explained what was going on with it. He listened to me and cared about helping to figure it out. A week later, he came out and replaced the part in less than an hour. He was the only one even willing to try to work on this toilet so if you need a competent and reasonably-priced plumber, call Sure Flow because their customer service cannot be beat!

He came out on a Sunday and repaired the toilet. Very friendly guy who knows what he is doingread more

Do not use this company. I repeat DO NOT use this company. We had to call the office to inquire…read moreabout the arrival time of the plumber for the estimate, it appeared as though they had forgotten our appointment. When we called in to make the appointment to use them, they acted as if they had no availability for at least 2 days, once we mentioned we will just call another company, they came back on the phone and all of a sudden had availability the next day. We had an expansion tank/ pipe that needed to be replaced and leaking behind a finished wall in our lower level. They will mislead you with pricing, purchase parts that are overpriced without prior authorization, claim to be located in Lebanon but will charge you based on their drive from their Centerville office, their customer service is rude and they will give an estimate for a 3 hour job but once they come to complete the job, they will only take 1 hour. Completely unprofessional & untrustworthy .

Very honest dependable company. Completed work on time at the quoted price. I highly recommend.read more