Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

We had a bad clog in our downspouts due to a honeysuckle root that grew to the size of the tube…read more Zins is reliable, trustworthy, and has access to big machinery outdoors to help with larger jobs.

Update: No longer my Go To company. Charged $180. to unclog a garage drain that tookk 5 minutes…read morewith the machine. Did discount it for me, a senuor citizen ... to $150. Other plumbibg companies charge about $90. Go figure ...

Teenagers. Right after having a discussion about courtesy flushing when you have a monster dump, my…read moregranddaughter did just that and followed that by using an inordant amount of TP. Sigh. Her mom broke the news to me. I told them to put the seat down so I didn't even have to see it. I put in a work order and wondered how long it would take to get it fixed. Shudder. Within an hour there was a knock on the door and a very pleasant man told me not to worry and he would fix it up. And he did, taking his bucket and plunger and left. I was so happy I didn't have to deal with that mess. Life is good.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.

Never received an estimate or quote after after a few weeks from when the guy came out and looked…read moreat our basement. I finally called and was told it is a siding problem - our house is brick cape cod. The guy said oh let ck again and get back to you. Nothing and it has been almost a week. Nope I will not use when thru cannot get an estimate to me.

Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

Very responsive when I call for service. Friendly and…read moreknowledgeable service representatives. They have actually come to my house within an hour of a call.

Dan came through for us again! We were headed out of town for a holiday weekend when we received a…read morecall from one of our tenants that the water heater was leaking and not functioning. Dan fit us in on a Friday afternoon before a holiday weekend. No extra charge for the emergency work. He and his crew are the absolute best!

After having several Kansas City sewer line repair companies inspect and quote on work we needed…read moredone for problematic lines under our basement slab (necessary, but not urgent), we were resigned to having to spend in the realm of 14k. Glad I had a few months to research and didn't have to rush into a decision, because I eventually came across CME, which has a fairly new branch in KC. James Partee was great to work with, as were the crew that carried out the work. It ended up being several thousand dollars less than we had anticipated, for exactly the same work, with actually less demolition to our slab than another lining company had proposed.

Professional and did an excellent job. They even sewer scoped my pipes for free multiple times…read morebefore the job as a courtesy.

They were prompt in scheduling us. Sam was vert assuring that he would fix the issue in which he…read moreDID!! He even called to follow up as a courtesy, which a lot of companies don't once they recrive your money. I recommend Safe Plumbing to anyone having any plumbing issues.

We appreciate the excellent service and quick response. We've used them twice for toilet repair…read moreservices and they have done a superb job each time!