Jade is a one woman service machine. My wife and I watched in awe as she managed the front desk and then insured all guests were seated comfortably while at the same time running up and down the stairs from the kitchen to serve food and then from the bar to serve drink drinks...amazing work ethic and such a wonderfully cheerful demeanor. read more

Had dinner then came back for dessert later. Service was outstanding. Food was ok, but desserts were really good. They aren't too up on their beers, so that was a crapshoot. It's a great choice if you need a quick reservation and are in the area. It's also nice to sit outside, if you can. read more

The best thing about Browns is its location - and as you know from real estate class, location is everything. They're located right across from the Marriott Hotel and right by the footbridge connecting West India Quay with Canary Wharf/Cabot Square and so offers easy accessibility, nice views, and plenty of outdoor seating to take advantage of clement weather. We enjoyed a late breakfast/brunch there twice due to these reasons. The food isn't bad either - quite good cappuccinos and caffe americanos to perk you up. On one visit, I had the royal eggs benedict, which substituted smoked salmon for the canadian bacon, which was quite nice; on a return visit, I had their steak and eggs breakfast - which was a little chewy (the steak, that is) though still a hearty breakfast. Service is fine and friendly. A decent and relaxing place to start your day with. read more

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The ambiance on its own was enough for 5 starts but then the SERVICE and the kindness of the staff brought it over the edge. Also, the FOOD! Wow! They had an extensive gluten free menu including absolutely delicious onion rings. I will absolutely be back. read more

We did not enjoy Browns. It is quite convenient to the Marriott West India Quay, so its unfortunate that it's not better. I came with a group of colleagues for a work dinner. The place seemed too brightly lit for dinner, and service was slow. Our server also gave us a little too much personal information. We shared the meatball and prawn cocktail appetizers. Neither had much flavor. The meatballs were dry, and the prawns were drenched in a too-ketchupy sauce. I don't believe it was just an American taste thing - a British colleague also remarked that the prawns tasted like ketchup. For the main course I wanted to try the Steak and Guinness pie, but we were told they were out. So I had the Toad in the Hole. Sausage, pastry, sauce - all flavorless. My colleagues also were not impressed with their meals, and Browns ended up as the butt of jokes the rest of the trip. We passed on dessert. read more

Browns West India Quay - Toad in the Hole - Brasseries Near Me - London, XGL

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We headed to West India Quay in need of breakfast, sadly The Breakfast Club had a looonnnngggggg queue as per so we dashed to Browns with 5 minutes to spare. Our waiter was rather abrupt but we ordered and settled into our comfy chairs. This is a lovely Browns restaurant - always very calm and peaceful although I have found that the waiters can be a bit lacking and more focused each other than their guests. I ordered a latte with avocado on toast with poached eggs and smoked salon. The latte was ok, nothing special and not very strong but it had caffeine in it so there you go. The food arrived not long after and it looked great. They had served the avocado with feta cheese which is never tried before but worked really well together. The eggs were cooked well and the salmon was fresh! Altogether it was Avery strong breakfast and just what I wanted. Enjoyable and satisfying. They only negative really was our waiter who I just felt rude and not really bothered but other than that, its was nice. read more

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Ate dinner here last Friday night. What a tun of fun! Our waiter was excellent. I had the pork belly - it was sinfully perfect! There were 3 in our party and we ALL left fully satisfied. Great job, Browns!!! read more

Somewhat disappointing. The service and ambiance are very nice. Drinks good to very good, but the food is just average. Great locations deserve better kitchen. Maybe it was a one off. read more

Beautiful restaurant and service was pretty good. Food depends on what you order. Restaurant has a lot of wood in it - like wood beams, an upstairs and downstairs and nice large outdoor patio area. Really nice looking. Server was friendly and timely. Food - avocado toast for appetizer - it was just ok. Wouldn't get it again. Meal - beef and Guinness pie was really good; comes with side of mashed taters with nice tasting gravy boat. Linguine with lobster was just ok. Brownie with honeycomb ice cream was very good. read more

Cool for drinkies & brunch. This is a reliable place for the typical afterwork drinks - downstairs. Upstairs is the main dining area. It's a pretty place that has piano music on Sundays for the brunch. Very nice. Prices are always reasonable, happy hour specials at times, food is fine and so is the service. read more

This place looked so promising! I thought Browns was always one of those places you could go to and get a decent gastro-pub-esque meal, but i was very disappointed by my local Browns. I think the first thing i have to get off my chest was bathroom facilities - it was horrible and for somewhere that seemingly likes to present itself and being quite nicely kept there is only one cubicle for ladies and one for gent, the seat was broken, toilet paper everywhere (on a Monday night?!) My worst nightmare. The waiter was super pleasant and we sat outside by the Quay (a lovely summer spot) and drank G&T's. For dinner we ordered Bavette Steak Frites £13.95 and Boar Burger £12.95. My burger was very tasty, with a slightly smoky finish to it and succulent served with hand cut chips but my friends steak which she ordered rare (it must have been on one crazy diet before it arrived to our table) was so very tough my friend must have had a hard time digesting it after wards. Main courses are around £12 - £25, a French/ British influenced menu and there are quite a few Browns around London/ the UK, this one is very spacious and you can regularly find local city folks have a good few-too many on a Friday night here. They have a good selection of cocktails, i didn't try one in West India Quay but the one in Covent Garden has Bramble (lovely gin based cocktail) and berry and pomegranate martini's which are as enjoyable to drink as they are watching the bartenders make. 2/5 Stars on this particular Browns as I've been to others and preferred the meals, the drinks and the facilities! read more

We were visiting nearby and browsing the outdoor menu. Just as we were about to view more places nearby, a sudden burst of rain send us right into this place. We had their delicious appetizers and special of the day- a wonderfully prepared Hake dish. Just wished we had time to come back here for their afternoon tea. Very nice atmosphere and staff and definitely good food. Conveniently located near the DLR and tube stations. Just steps away from the London Dockland Museum. read more

Nothing particularly astounding about this place, but nothing particularly horrid either. Okay, let me step out of my slightly-snobby-North-London-shoes. It was what my date and I were looking for--a cheapish place to have a drink and food. The service was absolutely fine. The food was mediocre: I had the pork belly, which was a bit bland in comparison to the lovely mash that accompanied it. Also, the crackling tasted real funny, which is sad because I LOVE Crackling. My date's burger was well received, no complaints from him. The Chocolate Trifle was good, not what I was expecting. I did love the custard in it. Considering the only other thing we saw were high-end restaurants, this was perfectly fine. I'd come back but wouldn't commute for it. read more

Lost count of how many times I've visited but always consistently good food with pleasant service in a relaxing setting. Outside dining for when the weather permits. Great place to stop in for a drink and snack patio is a great people watching venue! read more

The food here is actually pretty good... once you get it! I've been here a few times during the lunchtime rush at Canary Wharf and the service can be atrociously slow. However, go on a Sunday evening when the place is only a third full and you'll probably be ok. They have 2 menus that have some cross over, an a la carte and a fixed price one for 1, 2 or 3 courses. Recently I've had the Steak Frites and the Pork Belly. The latter was very good, it cost £12.95 I think. They also do a selection of Sunday Roasts which aren't bad either for around £9 - £11. Last time here I had the Argentinian Malbec for around £17. It was very acceptable. read more

We had a colleague on secondment living above Browns. Excellent location and a lot of fun. This meant it was easy to go to Browns after work. Maybe a little too easy! Anyway the food here is reasonable and the bar atmosphere nice. Like all the places on West India Quay there's outdoor seating which helps as these places can get super bz with all the worker bees unwinding after a hard day's work! lol read more

I visit Browns regularly because my boyfriend seems to be a fan and as long as you avoid Friday and Saturday nights, they're more or less empty. It's also located in a nice area, right off West India Quay (near Canary Wharf). That's kind of where the positives of Browns ends. It's not a proper bar, not a proper pub, and not quite a proper restaurant either. The food on offer is alright, but pricey for what it is. Their cocktails are quite good, but again are pricier than what you'd expect. We've ordered wine a few times and it ended up tasting like balsamic vinegar - not good. The bottle had clearly been open for a long time. I guess my main issue with Browns is that it is just plain bland for what it charges, which is a shame because it's in such a lovely area. If they upped their food quality a bit or lowered their prices I'd probably give it 4 stars. Until then I'm putting it at a solid 3. read more

I'm beginning to notice a trend across all the Browns chain*. And that is shockingly bad service. I arrived at this Browns on Thursday noontime for a reserved afternoon tea. Not surprisingly, they hadn't prepared for afternoon tea even though we'd reserved for it. Knowing that i had to be back in the office by a set time that would not allow for any Browns slow-service shenanigans, I thought ahead and decided to just get a glass of bubbly and a cream scone. This was, of course, after a very confused and frustrated ordering process. The server was ill-equipped to, well, serve us, and her agitation that people in my large party were ordering various things from the menu was clear. The champagne that arrived for me was flat. Now, I don't know about you, but if an establishment is willing to serve champagne by the glass, I expect them to serve fresh champagne by the glass. I sent the champange back once the server made her way back around the table, and she was obliging although not particularly apologetic. I was left wondering - how often do they serve people flat champagne? We're in Canary Wharf for christsake. The cream scone took an inordinate amount of time to arrive; I'd finished my champagne long ago and wasn't offered another glass; so I ate it swiftly and left my colleagues behind. *And by 'trend' I mean the two Browns locations I've ever vistied. read more

My friend and I ate at Browns due to its proximity to the West India Quay Cineworld and the fact that Cineworld Unlimited cardholders get a 20% discount. Result. I wasn't sure what to expect but it is usually quite a busy place so figured it couldn't be too bad. In fact it was actually incredibly delicious made all the better for the fact we got money off. I went for the crab & king prawn linguine which was really nice. The lime chilli sauce giving it flavour without overpowering the prawns. It was quite a small portion though so I would have liked a bit more. Still hungry I decided to order dessert which turned out to be the best decision I made all day! Their Salted Caramel profiteroles with lime fudge sauce was incredible and a couple of weeks later thinking about them still makes my mouth water. I cannot recommend these enough! The prices are reasonable anyway but with the discount they are excellent value for money and I'm sure we'll be returning if we need to grab a bite to eat in the area again. read more

Good pit stop for a drink or pre-cinema lunch/dinner. Nice outdoor seating.

I came with work for afternoon tea. It wasn't a particularly memorable experience. The offer of cakes and scones were fine, nothing remarkable. The sandwiches were sloppily put together and had obviously been sitting out all day as the bread was a little stale on the outside. It's not somewhere you'd go out of your way to frequent but it wasn't necessarily terrible either. read more

Good food but terrible service. We had to ask for utensils twice because they would take them away and had to ask for a refill of water twice by two different servers and never got more water. Don't go there unless you want to spend a lot of time. They are not quick to respond. read more

Browns is fairly solid. I know they're a chain, but I haven't been to any other locations. Is the food particularly mind-blowing? No... but it's not bad. I had a flatbread with chorizo and prosciutto for starter, and the Browns burger for the main. The flatbread was super crisp and was definitely tasty, albeit a little bit too greasy from the chorizo. The burger is pretty tasty, but definitely nothing to write home about. Two patties, piece of cheese, bacon, some manner of slaw, etc. I can't say anything negative about it, but I can't say anything outstanding about it either. I will say that the service was absolutely spot on and super friendly! Like really, really lovely and worked well with our group that increased in size gradually and had a couple restless kids! read more

I can't say this is my type of bar, but a nice bar none of the less. However the staff are SUPER friendly. I've never felt so greeted without some guy trying to stick his hands on my arse. For British standards of customer service, Browns is WAY above average. We had some nibbles, and it wasn't so great. Not that I was spitting it out, but wasn't ready to have seconds either. The artichoke dip was served cold. It should have at least been chucked in the microwave. But... it's a bar. Sometimes food good... sometimes not as good. I ate it... i'm a pig! So wasn't that horrifying. But to my Italian friend who lives on fine dining, it wasn't good enough for a second bite. The american in me isn't so picky. The prices for a glass of wine is a little more expensive that average, but giving the location, to be expected. I would come again! read more

Browns is alright. We used to come here once in a while when I worked close by. Especially in the summer it's nice because of their big outdoor space in the sun. The food is standard but good. I mostly had the burger, ribeye steak or fish & chips. My colleague used to praise their special hot dog but I always thought it would be too small for me (and who has a hot dog for lunch?). They serve some good beers (such as Leffe), wine and a few good whiskies as well. Service is friendly but sometimes takes a while when everybody comes out during lunch. Don't expect the best, but if you happen to be in Canary Wharf on a sunny day, I would recommend you to go there and sit outside. read more

Service is not good, although I will come back to try the fish n chips. They did not have any when I was here. The Brown burger was okay. The apple pie was soggy and the custard was too watery. The Manhattan Grill's Apple Crumb and Custard was much better. I would recommend going there. Just right around the corner. If I find another place for fish n chips, I won't be back here. read more

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This is a typical local banker lunch spot and thusly went here to lunch with a few colleagues. Once seated outside, I immediately remembered being here nearly 5 years ago! Ordered a cask beer and chose The Browns Lunch & Early Menu with two courses at £10.95. Of course, the menu is rubbish and they actually mean an appetizer and lunch main. I had tried to order 2 different mains (other pubs let you do so). So chose the Escabeche of Mackerel Fillet served warm with olive tapenade and Grilled Fillet of Sea Bass with crushed pea and potato mash, roasted pequillo peppers and a wholegrain mustard dressing. While the food was tasty, they sure dont give you enough of it. There was barely any wholegrain mustard dressing and it was already placed on the sea bass so it was not possible to have extra with the potato mash for example. I must say I liked the Escabeche of Mackerel Fillet the best. As others have stated, service is quite bad and I was running late for a meeting I had to chair so had to leave my colleagues with the bill. Also, the beer selection on the menu does not actually match what is actually available. This makes no sense. If you are looking for a cheap meal right on Canary Wharf with outside seating. this is a good place. Otherwise, there is better food in the food courts inside the building where the DLR Canary Wharf station is located. read more

Great Sunday roast! I had the beef roast and the trimmings were great with it. Very large selection of drinks and the staff were friendly and helpful. I've been here on numerous occasions for drinks and it definitely is a nice place to hold happy hours and drinks with colleagues or friends. read more

Browns West India Quay - Brasseries Near Me - London, XGL

Many visits and many great meals. Tonight we went and ordered and the waiter came back 5 minutes later to say they had no steak left! "I am embarrassed and extremely sorry. Would you like something else?" "Well, we might leave and go somewhere else. But we've ordered wine!" "You can finish it or leave it there if you like, and again please accept my apologies" When it all goes to shit and they still treat you properly, that's service, and my cap is thusly doth'd. Well handled. read more

Great looking place but not a good dining experience. Our large group had the full gamut of problems - mistaken orders, steaks cooked poorly and not to requested doneness, items not hot enough, side items missing from the plate. Also, most of the steaks were very poor quality meat - expect much better for 20 pounds. The peppercorn sauce tasted slightly rancid and was a poor, oily effort to begin with. Especially disappointing given it adds 1 or 2 pounds to the bill. To be fair, I'm told the fishcakes were good. read more

They had some offer for their autumn or winter taste menu so we gave it a try. I know it's a chain, and that this branch can be quite busy due to number of people on the wharf, so I wasn't particularly optimistic. I was pleasantly surprised for the most part. The items on offer were interesting and a big improvement on the normal wharf rat fare. The Shallot tarte tin (and yeah, I'm still getting mocked for my first few attempts to pronounce that) was great. There was a light pastry - properly flaky without being burned with warm goat cheese and mushrooms - other than the weird green stuff (my wife assures me they were vegetables and safe to eat, but I'm suspicious) that was great. The pork main came with a cute apple pie. I didn't get to taste it because some people are just greedy, but I'm assured it was as tasty as it was cute. There wasn't a lot of crackling but what there was was light and crunchy without being too salty. The gravy was weird - had a marmite flavour, so I guess you're going to love it or hate it. Sadly there were no spare bowls for the mussels shells (moules en frites, and no, I'm not going to try and pronunce that either!) Overall a great meal with some interesting options, a nice glass of wine and a lot quieter than you'd think, given how busy it gets! read more

Great Location for a drink or food . .The service was good and the menu had a varied choice at reasonable prices. The main problem was the noise , a conversation was impossible , shouting to be heard was no fun. Enoyed the food though ! read more

Great little spot - we popped to the bar for wine and a light bite after seeing a film at the cinema around the corner. The Pinot Grigio was sharp and delicious, and we ordered the truckle of cheese with crackers (very good, lovely cheddar); chips with garlic aioli (very nice, fluffy and crisp) and the chicken 'lollipops' (disappointing, cold & fatty). Bar the one off note of the chicken, everything else was great, and I'll certainly hope to return for a meal in the brasserie when next I'm in the area. read more

Good food, great service, nice ambiance, tasty drinks. It's a nice little find, having ran into it because of the rain. Not much of a vegetarian option (for our vegetarian friend), but my cod and fries were delicious. The bramley drink was also a surprise as we never had tried it before. All in all, it's a good place to eat if you're staying at the Marriott hotel and want a good variety on your menu. read more

Not the greatest roast I've ever hadand by far not the cheapest either

Food was poor and service as well. Expensive bottle of wine was open at the bar and came to the table already open. I will not recommend the restaurant but the bar is nice with live piano good atmosphere. read more

Brown's can get ridiculously busy during lunch and for happy hour after work. If you're lucky enough and catch it during a slower time, it's worth the visit. I love fish and chips, but usually can't make it through a meal because they're sooooo greasy. Not at Brown's though. The fish and chips arrived with a great batter and neither were greasy at all. The only drawback was the extremely small portions of condiments, just a dollop of tartar sauce and ketchup. read more

3rd best fish and chip I've had in London. Good treacle tart and nice cozy atmosphere.

I met up with some girlfriends in London, at Browns last Saturday afternoon, we have frequented here a couple of times before and been most happy with the service, food and great location, However this time was a disaster the chips that came were still raw in the middle... the fish was stale... the goats cheese parcel was burnt... the steak pie was burnt when sent back and brought out again the steak and carrots inside were either incredibly hot or freezing cold and i mean freezing cold, so finally it was sent back again, all was well until my friend was coming to the end of her now lonely lunch to find that the bottom of the pie dish was burnt to a cinder ... the sea bass, potatoes and spinach were luke warm to say the very best... we all had to eat our lunches at separate times thanks to all the mistakes made by the incapable kitchen staff... the waiting staff however were very good... we just feel hugely disappointed as this really was a special occasion that was spoilt... needless to say we will not be having any more meetings there and will advise anyone thinking to not to.... The restaurant was very quiet this particular day so one can only wonder how it would be if they were to get busier. read more