Awesomeness me customer service. Threading was new to me and I'm hooked. It's painful though.read more

My friend recommended me this place to get my eyebrows threaded since I was looking for an…read moreaffordable place ever since I moved to Miami. There are two locations, but I go to the Kendall one since it's close to my apartment. Plenty of parking available since it's located in the plaza where the movie theater is. Making an appointment online is convenient and they have a lot of time slots. Paying by card will cost you a fee so to avoid that fee, you would need to bring cash. Eyebrow threading will cost $11. I usually leave it up to them to shape my eyebrows because they know what would look best for my face shape. I always leave satisfied by the eyebrow shape they threaded. However, I do notice that there are a few hairs that I would need to clean up myself when I get home. Overall, I will keep coming here. Maybe next time I will tell them to clean it up a bit more.

If I could give this Lounge six stars I would! Kristen is an absolute master at shaping eyebrows…read more The lounge itself is lovely - beautifully decorated and very inviting. Even the wax she used smelled heavenly! I went in there with gnarly, unkempt eyebrows and left looking like a million bucks They say that the eyes are the windows to the soul - if this is true - then your eyebrows are the curtains and you need to get them in check pronto! That's what I did and this is definitely the place to do it. KMP offers a large array of professional services ranging from eyebrows, to facials, to makeup. I was so impressed with her work that I'm going to book her to do my makeup for an upcoming wedding... She is THAT good! Parking is free, accessible, and plentiful. Credit cards are accepted but carry a 3% fee so roll like a baller and take some cash with you. Give this place a try - you won't regret it!

The place is beautiful, it's super relaxing, and while she was doing my lashes I even fell asleep…read more For a moment I felt cold, and she gave me a cozy blanket so I could get warm. My lashes are awesome and event though I don't have that many lashes ( bc they've fallen after using the curler for so many years) they look amazing. I really love the service and the care she provided. And actually I already booked another appointment for a hydra facial. :)

Now I take much pride in my eyebrows. I thought this was a…read moreprank. Called for reservation per recommendation (last time I get a recommendation) Lady was upset from the moment I got there. I must have had a target on my face because she took it out on my brows. Both extremely thin but to make things worse, one was thinner than the other. And don't let me get started on the arch. Tuh. Walked out that place with worst eyebrows than I had come in with. I should have stayed home -____-

I have recently moved down south from Kendall and was looking for a place to get my eyebrows…read morethreaded. Her prices are good but like another review said, she does lack professionalism. She came in to the shop and didn't tell me her name or bother to ask for mine or even say good afternoon/welcome. I sat in the chair and when she started she asked me if I had done threading before and I said once. She started and wasn't the most gentle. She got a call in the middle of threading and she answered it. It's just good manners to give your full attention to a customer. She was really quick, finished my eyebrows in less than 5 min probably. I wouldn't go back even if she's the closest.

I love my combo brows by Zoe! She's doing something right if a stranger says tells you they like…read moreyour eyebrows. I had my eyebrows microbladed the year prior by someone else and was really unsatisfied with the result. I should've come to Zoe in the first place. She definitely explained the aftercare instructions a lot better than the other person I went to I am super happy with her work and definitely recommend her. It's worth it!

I am literally obsessed with my new brows (and so is everyone else)! Zoe has MAGIC hands! Mint…read moreBrows provided an overall great microblading experience. Zoe was incredibly friendly and gave great detail on what to expect throughout the entire procedure as well as aftercare. Zoe, I am so happy I trusted you with my brows. Thanks again!

I was referred to Rose and thank goodness. Not only is she the sweetest person, with a vibrant…read moreupbeat personality that is absolutely intoxicating and makes you smile but she is also AMAZING at shaping eyebrows! This is an art to her, she is so skilled and you can tell how happy it makes her to be able to transform her clients and make them happy. She gives you tips on how to upkeep your brows at home. She teaches so much. I just couldn't be happier with my brows today. So ecstatic to have found her. Go to her! You won't regret it. I read someone make a comment about the cost; I feel you are getting what you paid for. She truly takes her time with you, it's not two strips of wax and bam you're out the door. This is personalized, meticulous work and therefore I feel the price is just fine.

Absolutely love Rose..Got her eyebrow deal on www.mycotorra.com and went in for my appointment and…read morewas super satisfied with not only my eyebrows that looked sensational but also with all the amazing tips and tricks she taught me. I now follow her blog which offers other great tips...the most important thing she convinced me of is that if your eyebrows are perfectly made up..then that is practically the only thing you need! I used to always ignore the brows but now I know better... I highly recommend her, she is friendly, professional and a just simply a great person....

Great customer service! My manicurist Leidys is always on time and willing to do what I want. My…read morenails have been the best they have ever been after starting with her. Recommend 100%. Very relax vibe like in a spa!

I honestly regret all the money I have given to this business. They will cancel or change your…read moreappointments with little to no notice. They will confirm something over the phone and then say something else when you arrive. They will try to up sell you services you don't really need and sometimes even do a service (example: you ask for hybrid and they do volume and now you have to pay volume...but you didn't book or ask for volume lashes), they will not place lashes in each lash. No not because your lash is in it's growth phase; because most of the techs want to rush but still get paid and tipped. They will eat while they service you. They will stop to go on their phones and make phone calls even during your service. They might even step out to handle the call. Or have you wait as they finish their conversation with someone else. Or even use my shoulder as a phone stand. I had tried my best to be understanding, we're all human. But no, I had it when I called to confirm my appointment with a new lash tech and they confirmed it over the phone but when I got there she wasn't even there and they didn't know when she'd be back. I then had to do my lashes with someone else. Who did a horrible job. The worst retention of the 5+ years I've been doing lashes I've seen in my life. And she tried to up sell me also even after I told her I was getting to my breaking point with this business. I drive 40 minutes to get here because I had read good things and tried them out and then simply just thought "oh well maybe it's this tech. I'll try another" no. They're all an issue. Yvette will not let you peacefully enjoy your service, it's always something (talking, eating, stepping away) Kellie does great lashes but her hybrids clearly don't look like hybrids when you fill them properly and she will do a volume set on you after trying to push volume on you multiple times and then when you ask why it's being charged as volume "that's the look you described to me" will be the outcome. Anita was polite and sweet but I did have lashes stuck together and..that's the whole point I'm paying is for quality lashes Kiriat is new, I can tell. Had never seen her before and after I HAD to get my lashes done with her because I drove and called to ensure my lash lady was there but she was not and ended up having to go to her and expressed my experience with her and the receptionist who messed up the appointment- still tried to up sell me to do a removal and a full set. On my 2 week fill. Took forever and the retention was horrible. The Dr. with the injections. I tried to book an appointment. They called me to confirm I was coming in the same day. And then called me shortly after to say they have to cancel and reschedule and it would have to be the following Friday. A whole week later because the lady is only there on Fridays. Right after confirming in the previous call. I can go on and on about experiences. But I mostly would go here every 2 weeks for a year and I can literally say 1/2 appointments a month would always be a mess. I tried every tech in there. They all aren't worth it. If THEY mess your service up or your appointment up they WILL NOT credit, refund, gift, etc. Nothing. Literally nothing. Not even the bare minimum. They will simply apologize and flat out act like they didn't mess anything up. The receptionist now is also horrible, I wish I had her name to add to the review but she was the one that also confirmed my appt was with the new Russian tech I actually was able to meet once and liked and then when I got there the lady was not there. In fact, she hasn't returned. And I honestly do not blame her as I never will be either. :) This beauty bar clearly makes money because of new clients, not returning clients. I hope this review helps anyone else avoid the waste of time and money they have cost me so often and I can only imagine if I've experienced it this often; how many other stories there are.

Have been doing my eyebrows with Ana on and off since last year . I always regret going…read moreTo anyone else . She is simply the best ! She recently added eyebrow tinting to her technique which adds fullness to your brows and make them look great with out the need to fill them in . If you want amazing eyebrows and someone to transform your face . Go to Ana ! She also provides other services like facials and micro dermabrasion. You won't regret it trust me!

Anna is fantastic. I never had "cute" eyebrows before because they are sparse and light in color…read more After 3 visits to Anna they look completely different. They are filling in, she tinted them and she also took the time to show me how to shape them and fill them in at home so they are always perfect. Finally my eyebrows look as polished as the rest of my makeup. The Eyebrow Girl is a real find. I am very happy!

Brow shaping. Natalia is amazing. She put my brows back in shape and I was very happy.read more

I can't believe no one has reviewed you. Natalia is amazing and works wonders with your brows. I…read morehave gotten so many compliments after getting my brows done with her. She is very professional and her salon is very hygienic and welcoming.