Dr.Gonzalez is an excellent doctor. Highly recommended. She is my family doctor. She is a caring…read moredoctor

I wish I can give 0 stars. This doctor and her receptionist is unprofessional. They open up late…read morewithout notice. The doctor absolutely never gets to patients on time. Doctor's office opens at 10am she got here at 10:30 am didn't apologize, didn't say anything. There were three patients waiting in their cars. So so so unprofessional. The office is dirty and unorganized as well. The patient room isn't cleaned between patients. Do not come here, stay away and get a better doctor that values your time and care.

I think Dr Shapiro should have more than five stars, I had surgery on Friday and both he and his…read moreteam made both my wife who was waiting and I very comfortable. Dr Shapiro did an outstanding job explaining the surgery. I would highly recommend Dr Shapiro to friends and family and anyone else who is looking for an ENT. Dr Shapiro has a great staff from the nurses to the front desk. Thank you Dr Shapiro for the excellent care one day post op and I feel great.

Dr. Shapiro is a great doctor, and a very good person as well. He saw my son on a very short…read morenotice, and was able to help us take care of him. He was excellent with keeping my son calm, and did an awesome job of explaining things, and made recommendations. He didn't get annoyed when I was asking him tons of questions, and was super patient. His front office is excellent as well. Thank you Dr. Shapiro for taking care of my son. He is doing much better!!!

I was sent here after an accident at work. They got me right…read morein and the nurse that took care of me, Gilian F. did such a wonderful job and took a little extra time to answer a question I had about the accident report. After she left the room, I overheard another nurse, I think it was Monica C. give her a hard time for taking too long in the room. That made me feel bad for her. Dr. Daniel Shiba also was wonderful. They have a great staff and do a great job with all of the patients that come in there. They are quite busy, but handle it very well. I would recommend them highly!

I ran in here devastated with a dog bite; not only was I in pain, but I was so afraid for what…read morewould happen to the dog! Lucia and Christina were EXTREMELY patient, nurturing and professional. They listened, provided support, and continuously checked on me while I received stitches. When I returned to have the stitches removed, Lucia was so caring and asked how I was doing (she remembered me!) even before I went in to see the doctor. I honeslty have told all of my coworkers, friends,a nd family about this amazing medical center in Wheeling. I hope I don't have to go back, but if I ever need excellent medical care, I'll pick Concentra and definitely hope to see Luia and Christina. Thanks to all of you!!

Dr. Ferber is fantastic. After trying out other doctors at this practice and having less than…read moredesireable experiences, it was like a breath of fresh air when I discovered him. He is caring, kind and not the type to immediately push pills for everything. I think as long as I live in the Chicagoland area, I will continue to see Dr. Ferber.

Dr. Ferber is an incredible, thorough physician. He never rushes through my appointment and always…read moreanswers my questions. When I had a medical scare several years ago, he didn't take it lighly. He went through all of the correct protocol to ensure I was taken care of appropriately. When I call with questions Dr. Ferber always personally calls me back. He is a fantastic doctor and I'm lucky to have found him. I love him so much that even though I live in the city I will drive to Wheeling to see him!

All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.

I do not want to give them any star at all because they do not deserve any at all. They have the…read moreworse staff up front and they do a very terrible job. They don't know what they are doing and these people sitting in the registration makes their own rules. You walk in and you see someone sitting there browsing on their phones. I wouldn't recommend this place to anyone because they are not fair. It feels like they pick and choose certain people to care for. I scheduled for two kids and was 5 minutes late to the appointment And you have to be there 30 minutes check in for your appointment which is ridiculous because you don't know where people are traveling from. These girls refused care and one child was only taken care of. I rescheduled the second child and showed up to the appointment and they claim they called to reschedule the appointment because the doctor called in so they rescheduled all the doctors appointments which I never got any call from them. They refused to take care of my child we sat there waiting if he could be seen they refused him and we have to reschedule again the next day. One appointment, make three trips and gas prices are not even cheap these days. I drive about 30 minutes to the place so now I have to give my self and hour just to make it to the appointment. The following day an older man and his daughter showed up two minutes late for the appointment and they refused to check them in.They were both upset about the situatio. The older man left and the daughter was upset she left came back and demanded to see the supervisor. They denied her and claimed there's no supervisor availabe. The lady was upset, created a scene refused to leave and then eventually they decided to call them in. The Medical assistant that took care my child was very mean while giving the shot she looked very upset don't know why. My child ended up bleeding and she claimed the patient should not be moving. Overall experience for the children were very awful. They did not wanted to go to the place in the first place.

Worst staff. I showed up before my appointment time and they said I missed my appointment and to…read morereschedule. I went out of my way to get there bc I had car trouble. And they asked to put me on the waitlist. The staff is full of young children who are so rude.

Hello, I just wanted to say, after waiting 35 minutes for my…read moreappointment, getting frustrated and almost walking out, two ladies made me smile after I left! Maggie M. At Glenbrook mammography was so very kind doing my mammogram. She smiled, apologized for being late, helped me in all ways possible and kept encouraging me I was doing a great job. She was such a sweetheart after a long wait, I hugged her and she made me smile. On my way out, I asked for help at the reception desk as I parked at the wrong entrance and got quite lost going into the hospital. Laurie K. Was so nice! She even took time to walk me out and walk me all the way to the easiest exit to where my car was parked! I also got a hug from her so as I made my long walk back to my car, I smiled all the way! They both told me they could call someone to help me leave but I declined that. I have severe leg neuropathy so walking is difficult and painful. It's so wonderful when a smile, some encouragement and...a hug can turn a bad experience into a good one! Maggie and Laurie went above and beyond and they should be recognized for their wonderful customer service! Thank you and God bless you both! Dawn Diesi

I would give the ER team and hospitalist (Dr. Osa) 5 stars without hesitation. They were attentive,…read morecompassionate, and truly listened. Dr. Osa, in particular, demonstrated exceptional ownership of my son's care, from ensuring we understood the findings, to coordinating next steps, to making sure discharge and follow-up were handled appropriately. Even after our visit, his follow-up has been thorough and deeply appreciated. His level of care made a meaningful difference in a very stressful situation. He was excellent in all the ways you would hope a physician shows up. Competent. Clear. Communicative. Caring. Unfortunately, our overall experience was overshadowed by serious concerns with the neurology care we received. Dr. Mary Young was dismissive of our concerns from the start and attributed my son's symptoms to behavioral causes, despite us clearly explaining that this was not his baseline and was entirely new. In the room, we corrected statements that did not reflect what we were seeing, and those concerns were not meaningfully incorporated into the assessment - despite us repeatedly saying "actually that's not what's happening." The interaction felt rushed and dismissive, and we never heard from her again. One example: the medical record, documented by Dr. Young, stated that my son had returned to baseline. This was not accurate and did not reflect what we were reporting in real time. A suspected diagnosis was also documented that did not align with the reason for evaluation or the symptoms we described and frankly, that she is unqualified to make. (Outside of her speciality and had not been noted by anyone my son has ever seen). We had to advocate multiple times for appropriate imaging. During this process, Dr. Young said "tests are expensive," which was difficult to reconcile given the clinical situation. When imaging was eventually completed, it revealed findings that required follow-up. However, these results were not communicated to us directly by Dr. Young. Instead, notes were placed in the chart for follow-up after discharge. It was Dr. Osa who connected with us, explained the findings, and ensured we understood next steps. He was operating under the assumption that Dr Young had called to explain more deeply. When we said she had not he paused then worked to explain himself and said he would help us find a neurologist to follow up with. Truly caring and (from our seat) working hard to bridge a significant gap left by Dr Young. After appropriate follow-up, it became clear that my son's condition involved serious findings that required attention, issues that could have been missed had we accepted the initial assessment from Dr Young. It was clear to us at the time that she was missing key information and this became clear. In terms of our time at the hospital, the nursing staff appeared significantly overextended. While the nursing assistants were kind and helpful, there were repeated instances where we waited extended periods, often well over two hours after using the call button, before receiving assistance from a nurse. This was consistent throughout our stay. This is particularly concerning in light of the hospital's policy restricting overnight support persons. We were initially not allowed to stay with our son, despite him being confused and vulnerable, and had to advocate strongly to remain. Without a support person present, delays in response time raise serious concerns about patient safety and patient rights. The fact we had to advocate so strongly to be heard added to the stress of the situation. While there are clearly excellent physicians here, Dr. Osa being one of them, our experience highlighted significant gaps in listening, documentation, communication, and patient support that had real implications for care. We live blocks from this hospital but will likely drive to another health care system. Dr Osa is a world class physician. If anyone from Endeavor is listening: he's working in a tough system with low support. He is a difference maker. Honor him. And Dr Young creates risks for your hospital. I would not dismiss this feedback. If you're a patient and are healthy enough to go a little farther, and suspect you have something more serious that might require a specialist, head to one of our excellent teaching hospitals in the Chicagoland area. If your challenges can be addressed by a general physician, Glenbrook is a good option because the ER docs and hospitalist were great.

This review is long overdo! Came in for annual physical appt (last Oct) with Dr. Dahlem when my…read more(now former) primary care doctor at Northwestern was unavailable for months. Couldn't have been more pleased with the quality of care (thoroughness, knowledge, advice and outstanding communication / people skills - huge differentiator over my prior doctor). The rest of the onsite team I interacted with was terrific too - warm, welcoming, knowledgeable, efficient - all around great experience. Had a follow-up appt today via zoom. Again - great experience. Your model works great for me as I travel quite a bit and being able to get care in different locations in person, via app or video call is super important to me. Truly grateful for the excellent quality of care along with the innovation which makes getting healthcare so much easier!

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.

A sign of a good doctor is when her nurse is always the same nurse year after year! Dr. Forbes has…read morebeen my doctor ever since my mom saw her for my youngest brother who is turning 8 in just a few weeks! Even though at that time, not sure if that has change, she was not accepting new patients, she still took me in as a new patient. For the last 8 years she has had the same nurse (Linda) who is wonderful and still to this day remembers my mom, even though my mom moved out of state a few years back. You may have to wait to see her and her office hours are not the most convinient, but she is worth it! And FYI for any OB patients, my mom had an ER c-section, and she was calm and professional the whole time, and she stitched my mom up by hand! Trust me; I saw it with my own eyes! Find me an OB that still does that and not nasty staple! I worked all of college for a large OB/GYNE group and they used staples and even though I worked there over 4 years, I wouldn't trade my doctor for any of them! Oh and she is out of ENH hospital and Evanston is a GREAT hospital!

Most wonderful Doctor I have seen so far. She delivered my baby. She is very calm, listens to you…read moreand answers everythiing patiently. She will never hurry you for anything and she understands your pain.She have a super friendly staff. The only negative is the wait time, as she give enough time to each patient. I have visited her more than 15 times and everytime I was satisfied with my selection. I recommended her to 2 of my friends and now they are thanking me for it.

EXCEPTIONAL EXPERIENCE ALL AROUND. NOW MY NEW PRIMARY CARE PHYSICIAN…read more I was given a number of providers by my Humana Insurance, and saw good reviews at healthgrades.com for another physician there. I went with Dr. Tanney, who was very professional and friendly. I really liked not having to fill out a long form, and them just taking the info they needed to treat me. I was there, in and out in less than 30 minutes. I would also commend this doctor for knowing to prescribe me the generic pills I needed, rather than the brand version, and saving me over $200!

Dr. Tanney is great. We went through a physical and discussed my history and any…read moreproblems/concerns. He was very easy to talk to and listened to all my questions and gave me his opinions. Despite it being a routine physical he even made a note for me to get some meds that would help with my high blood pressure that was causing some serious ailments, and they have certainly helped thus far. He's a great physician and a very nice guy. He's very caring and will make you feel good about your visit. Immediate choice to make him my primary and I'm looking forward to seeing him for a follow up in a few weeks.