Stopped by Bruster's to grab some ice cream for the kids and they absolutely loved it. We tried the cotton candy flavor, though my daughter insisted it didn't quite taste like cotton candy. What really stood out was the service -- the staff were extremely friendly and attentive. They noticed the ice cream was melting right away and kindly gave us extra cups for the cones, along with additional spoons and napkins. There are a few outdoor tables, and the breeze made it a really nice spot to sit and enjoy. Overall, great experience -- the kids were happy, and the service was exceptional. read more

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I love ice cream. I wasn't sure what to expect, but I was hoping for a higher quality. Don't get me wrong, its decent ice cream, and you can get it in a drive through! But another ice cream place seems to have a higher level of ingredients. The staff was friendly, service was fast, and the price was decent. I had the vanilla cherry. It had marachino cherries, not normal cherries. Apparently I am a cherry snob. My hubby had the peach shake, which was good, but to thick to drink from the straw provided. And the shake went up into the dome lid, so he couldn't spoon it out without spilling ice cream. Im not gonna lie, there is a joy that comes from eating ice cream in the car. Especially on a hot day. I want to come back and try some of their other options to make sure I am being fair. Plus, who can say no to ice cream in a drive through? read more

Holy yum! This place is a walk up building like a dairy queen, but has all the delicious flavors of a homemade ice cream shop! These photos are of the small cup (2 scoops). It was a great amount of ice cream and the flavors hit. I love this place! read more

Bruster's Real Ice Cream - a man holding a cup of ice cream - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

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This ice cream is so delicious ! The employees are very nice people and they are always very friendly.

Great friendly service & delicious ice cream. Many, many flavors available & I love their milkshakes.

The person operating the truck gave false allergy information to my wife. Our three year old has a severe egg allergy and now has a swollen face. Luckily my wife noticed before his throat started to swell. read more

The owner is so kind and the freshly made ice cream is delicious! We will definitely be back.

We love going there. We love the service and their specials. We love their hours as well.

I'm not a huge ice cream fan but since we are in the middle of heat wave, we went out for ice cream last night. We got 3 flavors, vanilla, chocolate, and strawberry. Vanilla was the best one to my surprise since i like chocolate, fudge, reeses more chocolate and toppings are better kinda gal. You could tell it was good quality ice cream not the cheap kind. Will definitely come back read more

Bruster's Real Ice Cream - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

Had the. 2 cones for eight special. Ice cream very good as were the waffle cones. Vanilla cherry cream was loaded with cherries

It's a shame that you make really great ice cream. Went by tonight. Between a worker eating in the kitchen in plain sight, the amount being less in my order...by a lot, and that fantastic, awkward feeling of them asking if we want to leave a tip. What are we suppose to really say? People usually tip when it's great service. Not for taking an order And making a product. And it's bad form to ask what amount of tip to leave. It's not about the money. It's about the principal. Maybe pay them more? It was bad enough when they were presenting the keypad for the tip and it was bad enough when I found a hair in my order. So I took a break for a little while. I guess I need to do that again. read more

The service is so good! Very polite young staff who are courteous and professional. Yummy ice cream and nondairy options!

We went to Bruster's yesterday and it was a complete turnaround from our last 2 visits. Service was wonderful and the ice cream was great! We are glad we gave it another chance after speaking with the owner. We will definitely be back. read more

Shoutout to Brusters Hendersonville & Rachel for saving the day! I needed a last minute cake well past their order cut off time! Rachel came in clutch & made it her mission to get me a birthday cake! It was even ready earlier than promised! The cake is absolutely perfect & reflects the time & effort Rachel put into it! Hendersonville Brusters & Rachel are true customer service! read more

Third (and final) time I've been here. Second time it's been awful. Pumpkin ripple double scoop on a sugar cone. (We ordered 2 one scoop cones and this is what we got.) See photo of what I got. Awful taste and the weirdest consistency. Possibly in a cup because the consistency is like pudding? Awful. read more

Bruster's Real Ice Cream - Pumpkin ripple double scoop? - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

I don't typically eat ice cream, but Brewster's is new. It's an excellent location. It has a drive-through. The employees are sweet ice cream is fresh and they have non-dairy. read more

Bruster's Real Ice Cream - Under 40 inches gets a free baby cone I just barely made it - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

Great ice cream ! However, today was a very different experience . We pulled up to pay for our order & before we could receive the total we were ask if we wanted to give a tip! This is very rude to ask & put a customer on the spot. To ask A tip for doing your job. & a job the company is paying you hourly to do. It's ridiculous! read more

I wouldn't recommend this place unless you like very thin shakes and even thinner blasts that are nothing but candy. It's as if they filled the cup with candy and poured watery ice cream on top of it. I don't think the employees were trained at all. Either way, you're better off going to Sonic or Dairy Queen read more

Bruster's Real Ice Cream - Reese's Pieces Blast - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

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Ran through the Bruster's drive through tonight to surprise my wife with a chocolate malt made with vanilla ice cream with extra malt. Got home and my wife let me know it was a vanilla milk shake. Not sure I will be back. This was my time to try it and they got my order wrong. I do not recommend this place. read more

Despite the bad reviews I wanted ice cream last night and didn't feel like getting out of the car - so I gave this place a try. 3 scoops for $5.50 sounded great so I ordered a cup with butter pecan, cherry vanilla and triple chocolate oreo. I don't know if they gave me the wrong chocolate scoop - because there were no oreos in it, but all 3 scoops were delicious!!!! Lots of pecans in the butter pecan and whole cherries in the cherry vanilla. It's an extensive menu so I'll be going back to try more flavors when the ice cream craving hits! The only real negative was they automatically ask you for a tip when you pay with a card. 10, 15 or 20%...give me a break already! It's a drive through....I'm not tipping for someone to do their job and hand me an ice cream at the drive thru. I know most businesses have resorted to this tactic, but enough is enough. read more

I found the price vs the quality to be out of whack. It's okay but definitely not great.

Great smell of waffle cones being made. Fast service. Very busy, but the ice cream was spectacular! read more

Bruster's Real Ice Cream - Oreo ice cream with waffle cone - Juice Bars & Smoothies Near Me - Hendersonville, Tennessee

Cotton candy ice cream was very bland. Also vanilla kids cup was bland, it's bad when a 1 and 2 year old will not eat ice cream.

I love Bruster's ice cream! Their butterscotch and hot fudge toppings are perfect, never too thick or too cold. Very consistent. My new favorite is Tin Lizzy. They have lots of creative combinations and you can sample several before you choose. Also, their rewards program is generous and we have earned several $5 off rewards. If by chance something isn't right, tell them. They are happy to fix a problem to make you happy. There was one time we had to do that and we were immediately taken care of without any problems. Ask if you don't know what is in a flavor so you know what to expect and have fun. It's a nice treat. read more

It's ice cream! Hard to dislike ice cream. I always order flavors with nuts and Bruster's doesn't disappoint with the amount of nuts they put in their ice cream. Only thing to make it better would be if they didn't use corn syrup and high fructose corn syrup. Employees have always been very friendly and helpful. Ice cream is served softer than we prefer, but we usually take it home and freeze it more prior to eating. read more

Darn this place has some really delicious ice cream!! And a great flavor selection too. You can't go wrong with Bruster's.

Family favorite that we have known for years in the Pittsburgh area. Mom was beyond thrilled when she saw one was being built just down the street from her in Hendersonville! She is a regular now! Ice cream is creamy and delicious! Sizes are great. Service is always friendly and quick. Haven't found a flavor that is bad but definitely have a few favorites! read more

Had a craving yesterday on a cold day and was disappointed they didn't have an indoor area -BUT, the employees were so helpful and genuinely happy. I ended up taking 2 pints home and absolutely LOVE them. Will definitely be going back to try from their extensive menu! read more

I would want to like this place and I do but there's still room for improvement. For one thing the menu in the drive thru doesn't have a description of what the crazy flavors are like say...Jamaican me crazy, which has nuts, coconut and chocolate. They said the complete menu is on the website, but that's not the case though. Some flavors like Key Lime pie is available in store but is not on the website menu for hville. So you mean to say while in the drive thru I'd have to look up for description on what exactly is in monkey madness and tuxedo strawberry in my phone while 5 cars are behind me?? It will be helpful if they could pass a handout menu with what exactly are on certain flavors or have some description on the drive thru, which is how ordering is based, there's very limited seating outside and who wants to stay out in the cold during the winter to order an ice cream cone? I tried Jamaican me crazy thinking that it's a coconut cream based ice cream but it was too sweet and too nutty! If there was some kind of description saying it has almonds in it I wouldn't have ordered it. So please Bruster's do better and don't be cheap and lazy! Update your website menu for each location, pass some drive thru menu with description or at least post it on the drive thru board what exactly are in these crazy flavored name ice creams! read more