Employees are helpful and kind. They will help with suggestions and offerings. We've been a couple of times and surprised how nice the staff is...I know! I shouldn't be surprised but in today's world I am! Thank you Bruster's! read more

We love love love Bruster's Real Ice Cream! I like to surprise my grandsons by picking them up at their bus stop after school and take them for ice cream. We'd been trying several different ice cream shops and "taste testing" them. When we went to the new Bruster's near their school in Farragut we unanimously decided Bruster's was the very best!! So we go to the Farragut Bruster's during the week and then the Bruster's on Northshore near my house on the weekends. Our big thrill has been going for ice cream when the weather is super cold! The employees at Bruster's are great. They're super kind and always smiling! My grandsons and I highly recommend Bruster's. read more

The worker was very nice and had a big smile! She let us get samples of the ice cream we were interested in. There is a nice area outside to sit and enjoy the ice cream! Please leave a reaction! read more

Bruster's Real Ice Cream - Smores with Whipped Cream ( Ice Cream Waffle Bowl ) - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

After a delicious dinner at Savelli's, the next step was obvious...Ice Cream. We normally go to the location on Middlebrook Pike, but since we were on Sutherland anyway we decided to go to this location. Pretty much same setup. I picked the small waffle cone...this surprisingly came with two scoops so I picked the Turtle, and the Oreo. I thought it would go together and it made a pretty good pairing. The ice cream is called "Premium" and that is pretty accurate. It has a good amount of "chewable" ingredients, but it isn't creamy enough for the "Super Premium" tag. Regardless the service was excellent despite the guy who decided to leave the girl/woman working the register hanging while he decided to discuss his flavor choice with his entire family (rude). read more

See all

No words for how good this ice cream is. We arrived 6 mins before closing and the staff was so helpful and accommodating. The diary free triple chocolate was next level amazing. read more

Even the child's size cone was large. The ice cream was good. Service was decent on a slow night. Very much an old style ice cream place with lots of choices in flavors and what you can order., read more

At first, we couldn't tell if it was open. The lights were on but we didn't see anyone.. as we ordered, The service was pretty good. The ice creams were really good but I wouldn't recommend the brownies w/ the ice cream. It doesn't seem as fresh.. My husband got ice cream with a brownie and I got a waffle bowl with ice cream. We were able to get our order and eat our ice creams at our hotel near by. It didn't melt so quickly and was still great when we got in bed. Would recommend for decent ice cream quality! read more

I've got to say this no frills ice cream shop just does it right and doesn't break the bank. I've been coming here for years and the fresh made ice cream that Brusters makes is some of the best in Knoxville. We came in on a Friday night and we were able to quickly order. We both opted for waffle cones with butter pecan, coffee, and turtle ice cream flavors. I had the two scoop and that top scoop was a bit short, but overall it was an excellent value. We have tried ice cream places in downtown Knoxville and they are twice the price of Brusters with not twice the quality of value. If coming to Brusters make sure to tip your servers! read more

Hands down best ice cream I have had in Tennessee Great service Fun location Good vibe read more

Delicious ice cream, clean location, download the app for discounts. My favorite is the strawberry sundae. My kids love trying new flavors. read more

They have their hiccups at times but honestly still one of my favorite spots! We get my kids birthday cakes here and the ice cream is always good. I also enjoy sitting outside in the shade at this location. My person favorites is the coconut cream pie ice cream and double chocolate chunk. My kids love their cotton candy ice cream as well. read more

Perfect service. Perfect Ice Cream! The lady at the window was very nice and very fast to get our order.

Beyond amazing! Went at 2pm on a Tuesday and got what we wanted immediately and the quality is top notch.

Always slammed here but service and ice cream is worth the wait. The establishment stays clean and service is amazing. We enjoy our sweet treats from here. read more

Bruster's is a great little ice cream spot. The ice cream is reasonably priced and they have a great selection of flavors. The service is always fast and friendly and the workers here are always very nice. I've tried several different flavors, but my favorites so far have been the cookie butter, peanut butter crunch, and cheesecake. They have an awesome selection of seasonal flavors as well to keep you coming all year-round! I can't wait to try their pumpkin ice cream in the fall. Yum! read more

Bruster's Real Ice Cream - A small cup of the New York Cheesecake on the bottom and peanut butter crunch at the top. - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

Poor customer service! My family waited in line for several minutes. A lady and her children walked up while we were waiting and the lady working behind the counter stopped what she was doing to service this lady. She left my family waiting... we left. read more

I always like to try something new whenever I come here; they have a lot of flavors to choose from and they change it up almost weekly it seems like. It was a Sunday night when we went, it was a little past 9pm and they close at 11pm. I just would like to commend Joshua who was doing his best to tend to the customers. I noticed three more of his co-workers inside but they seemed to ignore the long line forming and kept on "cleaning" the store even though it was that early. You know when people pretend to look busy? That's what it looked like. I didn't care to wait, I just felt bad for the seemingly uneven division of labor. But needless to say, I still like their ice cream but I hope their staff will be trained better. read more

Came here on a 30 degree weather night and there were still people coming to get ice cream! That's how good this place is. I got a small waffle cone with cake batter ice cream and it is DELICIOUS. It's like a premium vanilla flavor which I loved. The cone was also very crispy and yummy. The ice cream itself is very thick and it gets "wispy" whenever I put my spoon on it and I love that. Its hand scooped ice cream with a thick soft serve consistency. The small waffle cone was already huge for me and I was very satisfied. There's no indoor seating or anything so my friend and I just ate in the car in the parking lot behind the shop. read more

Bruster's Real Ice Cream - cake batter - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

I absolutely love Bruster's!! Rob, Audrey, and Brianna are my absolute favorite workers there! The banana shit is my favortie :) I don't know how anyone could complain about this great industry. Some people don't understand how hard working and loyal Rob is. Me & my boy love Bruster's, & have since he was a little tot. His personal favorite is the great big banana shit with a cherry on top (just like mine) Cant imagine a better ice cream industry!!! - Kathleen, from Nicaragua read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

They have good ice cream, and a generous array of flavors. I have really enjoyed their parfaits! I am a bit disappointed in their portion size for the price. They are pet friendly and will give your dog a small scoop of ice cream with a dog biscuit. It is only outdoor seating, so may not be the best place to go on a rainy day. read more

Bruster's Real Ice Cream - Puppy ice cream - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

I got the Oreo Blast. To me, it wasn't anything special, especially for the amount they charge for the portion. Also, the bottom half of mine didn't have any oreos, it was just plain vanilla ice cream for me and I threw it out at that point. I actually thought the "Dairy Queen Blizzard" and "Sonic Blast" is better than the Blast they offer here. Other things to note is that service is slow but it seems like they make a great effort to get your ice cream right. Outdoor seating only. read more

See all

Rob is the worst manager ever. There was a fingernail in my ice cream and he used his tongue to get it out then spit on me. Would be a much better store with different management. read more

Creamy and delicious in a variety of flavors. Fruit ice creams are made with real fruit. Decent ice cream cakes. Best butter pecan in Knoxville! read more

So for ice cream lovers like me, I think this olace is a little too hyped up. They do have an extensive amount of flavors and toppings you cna choose from, and it's aesthetic looks like an retro ice cream shop, which I like. But when it comes to tastes, it just, doesn't do it for me. I can find smoother ice cream with better flavor somewhere else. Is it one of the best shops in Knoxville? Maybe, but just because there's very few loval places to get ice cream here, but I wouldn't use up my cheat day here. If you have a kid though, he won't know the difference, so by all means, give him ghat ice cream! read more

Good cones, but don't order a blast. They come basically half full; for $6.19 you get about 8 oz of ice cream... SILLY.

I always crave for ice cream. We were studying for our surgery final and my cravings spiked. I was able to convince my study gals to get ice cream and sushi with me. It was well worth the break. The employees that day were so cheerful on that rainy cold night. Customer service makes a huge difference. I tried the Coffee cake, pumpkin cheesecake, deep dish apple pie, apple crunch, turtle cheesecake, chocolate raspberry truffle, and apple yogurt? I have commitment problems when it comes to ice cream because I can eat it all! I forgot what I ended choosing but every flavor was fabulous. This gave us the pump we needed to continue studying on a Saturday night. read more

Bruster's Real Ice Cream - Chocolate raspberry truffle, coffee cake, turtle cheesecake - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

This is one of the best ice cream places in Knoxville. My family and I have gone here since before I can remember. Now, I go here on dates and outings with friends. I love all of their ice cream and even their milkshakes. I recommend this place to anyone who is as ice cream crazed as I am. read more

Bruster's Real Ice Cream - Banana split - Ice Cream & Frozen Yogurt Near Me - Knoxville, Tennessee

Always so friendly! And busy cuz there pretty much amazing! There ice creams are fresh and delicious! Would recommend!

If anybody gives Brewster's ice cream a bad review, they can deal with me. This has got to be the best ice cream ever made in the history of mankind. Brewster's ice cream, is better than sliced bread. I have a doggy Sunday for crying out loud. Who doesn't like a place that gives out doggy Sundays? They have Kid size Sundays. So nothing gets wasted when the kid gets sick of the ice cream halfway through. They have like a banana day special. Bring your own banana, get a banana split for half the price. Really? Who doesn't love a good banana split? Of course for me, I cannot eat ice cream. I've eaten Brusters ice cream. Before I realized I cannot have milk products. However, they do have sorbet, and sherbet. Not being able to eat ice cream, does not stop me from buying ice cream for the family. So if it's someone's birthday, do not cheap skate out and buy storebrand ice cream. Don't go to a softserve store and get softserve ice cream, it's not even real ice cream. Don't cheap out and go to the fast food joint and give everybody a dollar Cohen. Go by the real stuff people. That's an order! read more

My go-to spot when it comes to scoops of ice cream on a handmade waffle cone. This place is normally poppin' around 8pm on a regular night. It must be the after dinner crowd. They have seasonal flavors that they rotate in and out. My favorite is the coffee and the graham canyon. I've come here before and they did not have any coffee flavors of any sort. It was a bit of a disappointment but I got over it. With the lack of that flavor, I had open my palette up to trying other none go-to flavors. You can always count on the following staple: chocolate, vanilla, and strawberry. Please make coffee another staple flavor. Thanks! read more

Went for the first time yesterday it was great. Had the birthday cake and then white chico chocolate Oreo the birthday cake literally taste like I was eating cake icing the cream tasted like the batter was very creamy not this watered down ice cream at other places. one of my favorite flavors was birthday cake. The white chocolate Oreo was amazing they were literally had whole Oreos not just a little bit of dust like other ice cream place. By far one of the creamiest ice creams I ever had highly recommend this place to anybody who's a ice cream fanatic. They have several other flavors that are available I wish you could try them all double thumbs up. Only down side was the line was super long and only had 2 attendants if it was faster would give 5 star read more

So good! Portions were HUGE and the ice cream was delicious. I got the peanut butter banana sundae special going on right now and I'll definitely get it again. The cheesecake ice cream is also incredible! read more

Bruster's may be the only reason that I'm glad to be in Knoxville. On this visit, the guy who took our order was extremely patient as my sister asked him 100 questions about the flavors. He never rolled his eyes, huffed, or anything. We ended up tipping him. I got the mudslide flavor in a waffle cone. It has chunks of Oreo and other bits in it. A word of advice. Bring plenty of paper towels and baby wipes because I was a mess while eating my cone. The cone held up, it was just that the ice cream began to melt rather quickly. The taste of the ice cream is phenomenal. Absolutely phenomenal. You can tell that it's real ice cream. The extra coin that you spend here is worth it. They give nice portions. No skimping here. They do have a nice array of flavor options, as well as other treats. All in all, I will be back to Bruster's. read more

See all

Maybe the ice cream would be good if the careless employees would serve us instead of choosing to close OVER HALF AN HOUR EARLY just as we arrive. If you are looking for a delightful evening, don't come here for fear of EARLY CLOSE Not worth the 20 minute drive. read more

I love Bruster's and this location is great. Always get fast and friendly service. Scoop sizes are decent and so is the price. My favorite flavors are graham central station- a must try even if you aren't a fan of graham crackers, Oreo- the cookies are the perfect consistency, white turtle- pecans taste fresh and you even get a hint of salt every now and then, and mint chocolate chip- they know how to do their chocolate chips right. Of course I like a whole bunch of other flavors too. Their cakes are great because the ice cream is top quality. They usually have a pretty decent selection of cakes made ahead if you need one last minute. My only complaint is they need more locations. I love this place! read more

Awesome ice cream for the whole family. Would stick to the main ice cream cones. Have ordered a couple mod the "blasts" and they tend to be pretty much melted each time. Excellent service. Very quick. Professional and pleasant staff. read more

Visited yesterday for the second time in several years. The ice cream tasted great and they have lots of different flavors! BUT it is not frozen. It was the same both times. It is was cold enough to hold together but not frozen! read more

The ice cream is the same great Bruster's ice cream they have at every location. It's a sweeter ice cream and they carry a lot of great flavors. My favorites are the blueberry cheesecake in the spring, pumpkin ice cream in the fall, and the blasts with candy mixed in. My only complaint is that prices are a bit steep, in my opinion. This particular location is nice because there's a lot more outdoor seating than the Cedar Bluff one and the lines are usually not very long, though it's still spring. Definitely a great dessert spot for the Rocky Hill area. read more

Bruster's ice cream is awesome. Good consistency ice cream with different flavors. They make their flavors fresh and change them out frequently so if you see a flavor you want to try I suggest you go for it. My favorite flavors are graham central station and mint oreo. The oreos are perfect, not to soft or hard! Cakes are pretty good too. They have premade cakes for last minute people. I also heard you can request a flavor 24-hours in advance and they'll have it in the shop for you. read more

It's hard to go wrong with ice cream, especially now that the sweltering heat is starting to kick up in Tennessee again. Certainly, Bruster's will get you by just fine in this regard, just any other respectable brand would. Because I can taste no discernible difference between the quality of Bruster's vs., say, Dreyer's. If I were hard-pressed to think of major distinguishing factors about Bruster's, I would come up with flavor selection and serving size, namely the latter. I found the key lime pie ice cream to be refreshing if not remarkable, but a "Small" probably supplied my recommended daily caloric intake without the cone. If you're looking for exorbitant amounts of decent ice cream at a fair price, Bruster's is the place to be. read more